Sytner Group - Graypaul Ferrari Edinburgh Opiniones 

245
TrustScore: 5 sobre 5

4,9

Fort Kinnaird,Midlothian, EH15 3HR Edinburgh, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I collected my new Bentley Continental GT Speed Hybrid on April 17th. This is the 5th car I have had from Graypaul Edinburgh in the last 10 years, 3 Maserati's and 2 Continental GT's. The service, f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely 1st Class Service from everyone Ferrari. Special mention to Terry, Megan and Zach. Service on car was exceptional quick and absolutely no problem. Megan and Terry sorted out a taxi to colle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

All the staff we talked to were very friendly and attentive as always They kept us informed with what was happening with our car and even with the inconvenience of the storm last Friday, made... Ver más

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Valorada con 5 estrellas sobre 5

Excellent service for start to finish. Car picked up by the excellent Steven and dropped back off by him after brake repair in sparking condition. The loan car Steven left with me with was a nearly n... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Información de contacto

  • Fort Kinnaird,Midlothian, EH15 3HR, Edinburgh, Reino Unido

  • 0131 629 0342

4,9

Excelente

TrustScore: 5 sobre 5

245 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(245)

12.097 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

New Bentley Continental GT Speed Hybrid

I collected my new Bentley Continental GT Speed Hybrid on April 17th. This is the 5th car I have had from Graypaul Edinburgh in the last 10 years, 3 Maserati's and 2 Continental GT's. The service, from Graypaul is second to none from purchase, through ownership and disposal.

The vehicles speak for themselves. The service is a credit to Chris MacMurdo and his excellent team.

17 de abril de 2026
Opinión espontánea
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dr. Moran, thanks very much for you very kind comments. I will be sure to share these with the team. Roddy, Head of Business.

Valorada con 5 estrellas sobre 5

Excellent highly recommend

Excellent service for start to finish. Car picked up by the excellent Steven and dropped back off by him after brake repair in sparking condition. The loan car Steven left with me with was a nearly new Audi A5 so was perfect for the day.
Would highly recommend

23 de abril de 2026
Opinión espontánea
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Chris, Thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that Steven provided excellent service from start to finish and that you were pleased with the brake repair and the loan of the Audi A5. It’s wonderful to know you felt well looked after throughout. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to assisting you again in the future. Best regards, The Graypaul Ferrari Edinburgh Team

Valorada con 5 estrellas sobre 5

Exceptional service every time from…

Exceptional service every time from Terry and the team, great comms, courtesy car and timely work. I drive an extra hour each way to specifically use Graypaul Edinburgh

12 de febrero de 2026
Opinión espontánea
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Peter, thank you for your kind words. We’re delighted Terry and the team consistently provide exceptional service. Your support means a lot and we look forward to seeing you again soon. Kind Regards, Team Edinburgh

Valorada con 5 estrellas sobre 5

UK road damage …

From a morning mishap on our UK roads causing a safety issue for forward travel, Bentley Edinburgh without a pre booking assisted, resolved the issue and checked everything no drama and efficiently allowing progress on the day.

28 de noviembre de 2025
Opinión espontánea
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Consumer, Thank you for your 5 star rating and lovely review. Kind Regards, Team Edinburgh

Valorada con 5 estrellas sobre 5

Very easy to talk to and car was…

Very easy to talk to and car was cleaned and was left in good condition.

13 de septiembre de 2025
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Mr Martin, Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business

Valorada con 5 estrellas sobre 5

It was easy to get an appointment

It was easy to get an appointment.
The pick up and return along with the provided courtesy car is a much appreciated service.

2 de agosto de 2025
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Sharon, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

Valorada con 5 estrellas sobre 5

Very good reception I greeted very…

Very good reception I was greeted very well.was kept up to date with the progress on my car and the only downside was the bill 😂

23 de julio de 2025
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Mr Austin, Thank you for your 5 star review. Kind Regards Team Graypaul Edinburgh

Valorada con 5 estrellas sobre 5

The team at Graypaul Ferrari Edinburgh…

The team at Graypaul Ferrari Edinburgh are always very keen to help and nothing is too much bother.

25 de junio de 2025
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Charles, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

Valorada con 5 estrellas sobre 5

Maserati new car showroom not available in Scotland !

The service team at what remains of the Maserati new car showroom in Edinburgh are world class. Faultless reception, 2nd service of Grecale Modena carried out quickly and efficiently. Car returned valeted and “as new”.
I would have preferred to be able to see and try the Grecale Trofeo and the Fulgore versions, as I originally wanted the Trofeo , but this was not available in Scotland at the time ( except in first edition bright yellow which wasn’t suitable. )
Birmingham isn’t a realistic option for me, or any other Scots I suspect. It’s a pity Synter has written Scotland off, as I know many Maserati enthusiasts here. The way in which the brand has been presented has so far has been very low key for such a brilliant sporting SUV which gives a joyful driving experience compared to the dull alternatives from its high volume mass production competitors.
Scotland loves you Synter, please come back again.
Rgds from a Scottish Doctor.

23 de junio de 2025
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Prof Ardwall, Thank you for your 5 star review and comments. We will ensure the service team are made aware of your kind feedback. Whilst we have consolidated our Sales operations at Maserati Edinburgh. Our experienced Sales Team at Maserati Birmingham can handle all enquiries and can adapt this to your requirements to make any interactions as easy as possible for you going forward. Kind Regards Team Graypaul Edinburgh

Valorada con 5 estrellas sobre 5

Excellent Service

The team at Graypaul Edinburgh were all extremely helpful and pleasant to deal with. The whole service experience was professional and courteous.

30 de mayo de 2025
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Mike, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

Valorada con 5 estrellas sobre 5

Always a pleasure visiting the…

Always a pleasure visiting the Edinburgh Graypaul Ferrari.

5 de junio de 2025
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Mr Knowles, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

Valorada con 5 estrellas sobre 5

Everything went well as expected

Everything went well as expected, the staff very helpful and experienced.

28 de mayo de 2025
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Mr Mellor, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

Valorada con 5 estrellas sobre 5

Good Service all good.

26 de mayo de 2025
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Mr Connachan, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

Valorada con 5 estrellas sobre 5

Zak, The ultimate Ferrari sales agent

This was our 5th new car from Ferrari Edinburgh. Zak as always, had the car valet to perfection. They turned the car around so quickly and gave me a great deal as always,
Highly, Highly recommended.

Thanks again as always Zak,

Regards
RJ

22 de mayo de 2025
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear RJ, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

Valorada con 5 estrellas sobre 5

I've just bought my frist Lamborgini…

I've just bought my frist Lamborgini from here and I must say that the experience was unreal from start to Finnish.
We dealt with Lewis and he was fantastic, very assertive and knowledgeable.
The communication was brilliant and nothing was a hassle for any of the team !
When collecting my car the team were excellent and gifted my young boy a Lego set ( Lamborgini of course ) along with other bits and bobs which I thought was lovely of them.
All the team were great and went above and beyond from stepping foot in the showroom to doing the reveal of the car !!
Fantastic experience .

30 de abril de 2025
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Barry, Congratulations on the purchase of your first Lamborghini and welcome to the family! We really appreciate your feedback and look forward to seeing you again very soon. Kind Regards Team Lamborghini Edinburgh

Valorada con 5 estrellas sobre 5

First Ferrari for me.

It was a pleasure dealing with Garypaul Ferrari Edinburgh dealership.
Thanks to Zachary Daines spoke on the Monday and car was delivered by the Friday… the car was exactly has described and also got a full tank of petrol. Can’t be bad compared to other dealerships.
Once again thank you guys.

Regards
RAV

4 de abril de 2025
Logotipo de Sytner Group - Graypaul Ferrari Edinburgh

Respuesta de Sytner Group - Graypaul Ferrari Edinburgh

Dear Mr Phagura, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

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