Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... Ver más
La empresa ha respondido
Refuse to fit my maserati levente terfeo 4 tyers because I did not buy it from them & they assuming I bought them from third party I never know another maserati dealer is a third party Don... Ver más
La empresa ha respondido
My car needed a service and I was blown away from start go finish; from Heather on the phone being upbeat go Antony being incredibly responsive and even organised for the car to be delivered. Ferrari’... Ver más
La empresa ha respondido
Another great experience with the team at Maranello Egham. From a very warm welcome on arrival to driving out with my new car, top class service from all. Special call out to Hamzah who handles my pur... Ver más
La empresa ha respondido
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Tower Garage, TW20 0AX, Egham, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de Sytner Group - Maranello Sales
Excellent service!!
Made an appointment for the service inspection of my Levante and all went more than smooth. Appointment within two weeks, courtesy car offered (even had a reminder call few days before from Ayden)
Car was ready in no time, washed, cleaned and good to go in the time I’ve walked from the garage to Windsor Castle and back!
Staff is very friendly & helpful, nothing too much!
In the past had a Maserati from one of their biggest competitor and absolutely no comparison!
Maranello, you’ve got yourself a customer for life, thank you guys so much!

Respuesta de Sytner Group - Maranello Sales
Booked the car in for its routine 7 year service and warranty extension, and given the price of the extended warranty.
Received a phone call arranging delivery and to pay for the extended warranty which was different from the original price at the beginning but this was rectified.
When transport was booked it was agreed a phoned call 15 – 30mins prior to the car being delivered on a transporter and informed it would be from a mobile number of the transport driver. Received a call that I missed but no message or voicemail, ring this missed call back after 10mins and no answer so not knowing if this was transportation or not. Towards the end of the day ring the dealership asking if the car is being delivered – get informed car couldn’t be delivered as no answer from me!!! So they took the vehicle back ???
Rearranged delivery again only when the car was delivered it came back with an extra 19miles and low fuel reserve and the aircon not working at all so the vehicle goes back and was told this was the first thing they check and the mileage is needed to do the warranty works?
Received the vehicle back a week later and the aircon still not working !!! what a waste of time and was the car actually fully checked and serviced, as a customer think not especially receiving a car with the extra mileage??

Respuesta de Sytner Group - Maranello Sales
The service was courteous and efficient and at all times I was kept appraised of the progress of my car's service.

Respuesta de Sytner Group - Maranello Sales
The car belongs to MRS Foster.

Respuesta de Sytner Group - Maranello Sales
Dealt with Antony Clark for the service of my F12, as always he was utterly professional and courteous. He is always a pleasure to deal with, will see you next tome for my service
Nick Perks

Respuesta de Sytner Group - Maranello Sales

Respuesta de Sytner Group - Maranello Sales
Hamzah was very helpful and patient and in the end secured exactly the car and spec I wanted - love my Portofino

Respuesta de Sytner Group - Maranello Sales
I am very pleased with the service I received from Paul and Antony.
Thank you so much guys.
Kind regards,
Mr R. Andrews

Respuesta de Sytner Group - Maranello Sales
Aden gave magnificent customer service, always communicated every step of the way.
Service was second to none

Respuesta de Sytner Group - Maranello Sales

Respuesta de Sytner Group - Maranello Sales
I have never visited maranello egham so no idea why this email came to me

Respuesta de Sytner Group - Maranello Sales
Excellent service and completely Covid secure and safe for me and the staff.

Respuesta de Sytner Group - Maranello Sales

Respuesta de Sytner Group - Maranello Sales
As usual my experience with Maranello Egham was first class. Friendly, prompt and efficient, and kept fully up to date with progress. Exactly as I have come to rely on.
Thank you.

Respuesta de Sytner Group - Maranello Sales
I am extremely satisfied with the service I have received when getting the 2nd service on my 488. I was kept informed of all the details and everything was no trouble and very flexible to suit my requirements. A particular mention for Antony Clark, service advisor. He looked after everything for me from start to finish. Also Keith Tomasso the Technician whom I understand serviced my car and did a short video which I asked for.
Excellent all round!

Respuesta de Sytner Group - Maranello Sales
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.