Sytner Group - Porsche Centre Silverstone Opiniones 

116
TrustScore: 4.5 sobre 5

4,5

Old Tiffield Rd, NN12 6PF Towcester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really pleased with the service we received from Oliver Martin at Porsche Centre Silverstone. Oliver was friendly, helpful and professional throughout and did everything he could to get our new car re... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I took my Porsche GT4 for a service, into Porsche Silverstone in Dec 2025. I asked if the broken mirror adjustment switch could be replaced. The car is under Porsche warranty. I was a call back t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jack Giles (and Dillon) were fantastic! My car had broken down and although they had the challenge of finding the fault, and still getting booked in customers cars serviced, Jack emailed me everyday... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Proper and quick customer service. i would recommend to anyone. More expensive than last year but overall really good experience. Justin is always professional and super helpfull. I would give 5 stars... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Información de contacto

  • Old Tiffield Rd, NN12 6PF, Towcester, Reino Unido

  • 01327 438047

4,5

Excelente

TrustScore: 4.5 sobre 5

116 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(116)

12.144 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Porsche oil change

Very detailed check and expertly done.

9 de diciembre de 2025
Opinión espontánea
Logotipo de Sytner Group - Porsche Centre Silverstone

Respuesta de Sytner Group - Porsche Centre Silverstone

Hi Trevor, Thank you for the 5 star review, it is very much appreciated. We look forward to welcoming you back soon. Steve Dickinson Managing Director.

Valorada con 5 estrellas sobre 5

Great customer service with excellent…

Great customer service with excellent handover of new car. Time taken to explain each element. Personable staff. Hospitality at it’s best .

6 de diciembre de 2025
Opinión espontánea
Logotipo de Sytner Group - Porsche Centre Silverstone

Respuesta de Sytner Group - Porsche Centre Silverstone

Hi Debbie, thank you for the 5 star review, it is much appreciated. We look forward to seeing you again soon and we do hope you are enjoying your new car. Steve Dickinson Managing Director.

Valorada con 5 estrellas sobre 5

I had an exceptional experience with…

I had an exceptional experience with Porsche and especially with Sophina. From the very beginning, she was incredibly professional, attentive, and easy to work with. When my car had to go back earlier than expected, she went above and beyond by arranging a supply car so I wasn’t left stranded, a gesture that truly showed her commitment to outstanding customer service.

Throughout the entire process, communication was clear and effortless. Everything was handled smoothly, and I genuinely couldn’t fault the service I received. Sophina made what could have been a stressful situation completely hassle-free.

Highly recommend both the dealership and Sophina for anyone looking for a premium, seamless experience. Will definitely be back in the future!

28 de noviembre de 2025
Opinión espontánea
Logotipo de Sytner Group - Porsche Centre Silverstone

Respuesta de Sytner Group - Porsche Centre Silverstone

Hi David, Many thanks for the 5 star review, it is greatly appreciated by Sophia and the team. I am delighted you enjoyed the experience with us and we look forward to seeing you again. Steve Dickinson Managing Director

Valorada con 5 estrellas sobre 5

Very professional atmosphere from the…

Very professional atmosphere from the start.
Friendly and knowledgeable staff providing an excellent service.

24 de noviembre de 2025
Opinión espontánea
Logotipo de Sytner Group - Porsche Centre Silverstone

Respuesta de Sytner Group - Porsche Centre Silverstone

Hi Robert, Thank you for the lovely review, I am pleased you enjoyed your visit with us and we look forward to seeing you again soon. Steve Dickinson Managing Director

Valorada con 1 estrellas sobre 5

Crooks

Crooks
If you have an MOT or service hear then please be aware that if it fails then it's probably a lie. Please get a 2nd opinion. My porsche failed it's mot but I was not convinced. Got a 2nd and 3rd opinion and boom I was right. Porsche wanted to charge me over £2000 but with advisorys it was over £3000 and in actual fact the mot and parts cost £150. An absolute disgrace. I will be going to trading standards and the papers as well as seeking legal advice. This is not the 1st time either. Thankfully I grew up around cars so I know enough to know I was being robbed.

15 de septiembre de 2025
Opinión espontánea
Logotipo de Sytner Group - Porsche Centre Silverstone

Respuesta de Sytner Group - Porsche Centre Silverstone

I’m sorry to see of your frustration with the outcome of your MOT with us, as you are aware we operate with the highest level of integrity with regards to both the MOT and following the repair instructions from Porsche Cars GB for it to meet standards of both legal and Porsche Cars GB. It is with regret that on this occasion we couldn’t meet your expectations on how our repairs are carried out compared to non Porsche Approved Centres. Steve Dickinson Managing Director.

Valorada con 1 estrellas sobre 5

Disappointing Aftercare from Porsche Silverstone



I purchased a vehicle remotely and flagged a visible defect on the dashboard leather at collection. I was assured the repair would be arranged locally at no inconvenience to me.

After weeks of chasing, they sent an unprofessional third-party repairer who arrived without calling and refused to do the job. Instead of resolving the issue, Porsche Silverstone tried to shift blame and cost onto me—despite the defect being present at sale and their clear commitment to fix it.

Very poor experience that falls well below the standard I expected from a Porsche dealership. Would caution others to be wary of post-sale promises.

For the management: Please email me your resolution.

12 de junio de 2025
Opinión espontánea
Logotipo de Sytner Group - Porsche Centre Silverstone

Respuesta de Sytner Group - Porsche Centre Silverstone

Hi Azad, I am sorry to read about your experience, I have been trying to contact you so I can investigate and resolve this for you. At your convenience could you please call me on 01327 355911. Steve Dickson General Sales Manager.

Valorada con 5 estrellas sobre 5

Great help from Hannah

Having bought a Porsche from Sytner three weeks ago, I came back for a Masterclass to help me to appreciate all the car could do. Hannah spent an hour with me, explaining all the attributes the car has. She was very patient and very knowledgeable and that was a great help to me.

13 de mayo de 2025
Opinión espontánea
Logotipo de Sytner Group - Porsche Centre Silverstone

Respuesta de Sytner Group - Porsche Centre Silverstone

Hi Hilary, Thank you so much for taking the time to write a review and I am delighted Hannah was able to help with your new car. I do hope you are enjoying it and we look forward to seeing you again soon. Steve Dickinson Managing Director

Valorada con 5 estrellas sobre 5

Top-Notch Guidance from Mark Newman

I had an amazing experience at the Porsche Experience Centre yesterday with instructor Mark Newman. Mark was incredibly informative, teaching me new tricks and techniques throughout the day. His politeness, patience, and unwavering positive attitude made the experience truly enjoyable. Highly recommend learning from Mark!

21 de junio de 2024
Opinión espontánea
Logotipo de Sytner Group - Porsche Centre Silverstone

Respuesta de Sytner Group - Porsche Centre Silverstone

"Good Morning Tanya, I’m delighted to read your kind words about Mark Newman and PEC. Thank you for your feedback and great star rating, Kind Regards Karl Cinnamond Centre Principal."

Valorada con 4 estrellas sobre 5

One exceptional member of their team…

One exceptional member of their team made the customer experience great from a bad start. I can not recommend Justin Facer enough, he was superb and I hope that is recognised by his employees. I have used the garage 4 times for various things and it was coming out 2 good and 2 bad, until Justin rescued the service and now 2 good, 1 bad and 1 great. They have my loyalty as a customer as I know how to get great service.

15 de febrero de 2024
Opinión espontánea
Logotipo de Sytner Group - Porsche Centre Silverstone

Respuesta de Sytner Group - Porsche Centre Silverstone

"Good Afternoon Jeet, I’m delighted to read your kind words about Justin and the team. Sorry for causing you concern early on but i am so happy that we recovered the situation. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Centre Principal."

Valorada con 5 estrellas sobre 5

Oliver & George - What can we say ..

Oliver & George what can we say…
On arrival at Porsche, we were greeted by the reception staff with a friendly smile and offered a seat, and drinks, whilst we waited for the sales guy .. Oliver.
We had seen a few cars, that we liked the look of, and Oliver showed us round without hesitation. He knew everything there was to know about all the cars! Lovely guy and so helpful and easy to deal with!
George came along later to assist with the finer details, and once again, a really great guy and we were treated like royalty throughout.
We would highly recommend Porsche in Towcester if you are looking to change your vehicle. The car is absolutely beautiful and the service is First Class Thank you

29 de julio de 2023
Opinión espontánea
Logotipo de Sytner Group - Porsche Centre Silverstone

Respuesta de Sytner Group - Porsche Centre Silverstone

"Good Morning Scotty, I’m delighted to read your kind words about Oliver, George and the team at Porsche Centre Silverstone. Thank you for your feedback and great star rating. If there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Centre Principal."

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