Sytner Group - Sytner Coventry BMW Opiniones 

1098
TrustScore: 4.5 sobre 5

4,6

128 Holyhead Road, CV5 8NA Coventry, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Super Sytner Recently purchased my Approved Used BMW from Sytner Coventry and it really was a pleasure doing business with them. Everyone was friendly, courteous and professional. Special shout out... Ver más

Valorada con 3 estrellas sobre 5

Everything was great except for the booking process , the automated phone system is garbage ( professional version ) , tried calling at least 5 times to try and book in and when I managed to leave... Ver más

Valorada con 4 estrellas sobre 5

Generally, the staff were fine. It would be nice if reception staff would look up when greeting. Agnes herself was polite and attentive. Timing was very precise. Sitting area was comfortable and the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again I am delighted to report the excellent seamless approach by the whole of the BMW team. It’s very subtle but from reception, thank you for the coffee, and being met by Lara I felt reassure... Ver más


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1098)

12.428 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good service

Great service from Luke Allsopp sorted me out with everything I needed and made the process easy. Thank you!

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Approved Sytner BMW cars

Initially spoke to Sales Manager who passed me onto Daniel to talk to me about the car I was interested in. Daniel was very helpful and knowledgable about the car and prepared some sample stock cars that were available

16 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Sometimes things do not always go to plan, and I recently experienced one of those situations at Sytner Coventry. Mistakes can happen anywhere, but in my view you learn the most about a business by how it responds when something goes wrong.

That is why I wanted to acknowledge the five star service from the Head of Business this week. Thank you for stepping in and ensuring customer satisfaction remained the top priority.

16 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Deceitful practices. Abuses customer trust in Approved Used BMW

Beware of underhand and deceitful practices. Highly questionable sales tactics that intentionally obscured total cost of credit through falsely representing a dealer contribution as part of my used trade in. Dishonest appraisal on vehicle condition with assurances that damage would be rectified casually ignored. Franchise is selling vehicles way short of approved BMW standard as upheld by other U.K. main dealers. Check every detail and take nothing on trust.

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

Came in for a service, it was quick and efficient. The customer service was also great from Luke Allsopp & the team. I east updated regularly.

10 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from all at Sytner.As…

Excellent service from all at Sytner.As the engine management light had come on they fitted me in quite quickly and resolved the fault. Everyone at Coventry Sytner provides excellent customer service from when you walk through the doors to collection of your viechle.

9 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Servicer

Communication was excellent from start to finish, car preparation excellent, company very accommodating, 100% recommend, especially the sales executive Dan Henton.

15 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. Car was serviced on time. Detailed report and video shared and timely updates on phone

16 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The whole experience was fantastic

The whole experience was fantastic. From the ladies at reception to Zain (my Service Advisor). I had a couple of additional requests and these were very much fulfilled.

Ultimately the price is the price however when it comes to service, it was definitely worth it. Highly recommended and if your BMW requires attention then bring it to Sytner Coventry!

30 de enero de 2026
Opinión espontánea

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