Sytner Group - Sytner Coventry MINI Opiniones 

397
TrustScore: 4.5 sobre 5

4,5

128 Holyhead Road, CV5 8NA Coventry, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ashley contacted me promptly and was excellent in her delivery of showcasing the mini. Great service! Thank you Ashley I am delighted!

Valorada con 1 estrellas sobre 5

Brought a used car that had been approved prepared, unfortunately cracked mirror housing, paint damage, dent in door, loose light surround. Sent back for re work and paint and light surround not repai... Ver más

Valorada con 5 estrellas sobre 5

Highly recommend Mini Sales Rep Jake Balu, very approachable, knowledgeable and professional. I wasn’t sure what vehicle I wanted but I never felt rushed or made to feel uncomfortable by Jake. A... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jordan Wilson was the person who sold me my car and I couldn’t recommend anyone better! Talked me through the entire process, from start to finish and even after buying the car called me to check up o... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

397 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(397)

11.973 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Online Purchase

Purchased online/phone and it was seamless! Alana and Jacob took really good care of everything, keeping me informed. They were both knowledgeable, friendly and explained everything. Our mini was at a very good price too. The car was delivered and I have a very happy daughter!!! So thank you team Sytner Coventry!!!!

14 de septiembre de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Good Afternoon Alison and thank you for taking the time to leave us such positive feedback. I will be sure to pass on your very kind comments to the team. Kindest Regards, Joe O'Gleby, Head of Business - Sytner Coventry.

Valorada con 5 estrellas sobre 5

I bought a new Mini from Mini Coventry

I bought a new car from mini in Coventry, excellent service and experience

9 de septiembre de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Good Afternoon John and thank you for taking the time to leave us such positive feedback. I will be sure to pass on your very kind comments to the team. Kindest Regards, Joe O'Gleby , Head of Business - Sytner Coventry.

Valorada con 5 estrellas sobre 5

Easy to deal with

Easy to deal with - helpful, friendly and knowledgeable staff who make the experience very unpressured

30 de agosto de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Good Afternoon Lesley and thank you for taking the time to leave us such positive feedback. I will be sure to pass on your very kind comments to the team. Kindest Regards, Joe O'Gleby, Head of Business - Sytner Coventry.

Valorada con 5 estrellas sobre 5

The Synter people arranged the delivery…

The Synter people arranged the delivery and part exchange smoothly with little fuss.

5 de septiembre de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Good Afternoon Amanda and thank you for taking the time to leave us such positive feedback. I will be sure to pass on your very kind comments to the team. Kindest Regards, Joe O'Gleby, Head of Business - Sytner Coventry.

Valorada con 5 estrellas sobre 5

The Synter Group Coventry

The Synter Group representatives at their Coventry branch that dealt with us were very friendly and professional. We changed the car specification on several occasions and they fully accommodated us without any hesitation.
We would recommend the Synter Group Coventry for your next Mini.

2 de septiembre de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Good Afternoon Robert and thank you for taking the time to leave us such positive feedback. I will be sure to pass on your very kind comments to the team. Kindest Regards, Joe O'Gleby , Head of Business - Sytner Coventry

Valorada con 5 estrellas sobre 5

We visited Mini Coventry for the first time

We visited Mini Coventry for the first time and were very impressed. Everyone chatted to us and we were given a coffee to drink. We were enquiring about a mini with a wrap on display outside the showroom. We hadn’t fully decided if we were buying it, but I needed a little run and round. We looked at PCP prices with the finance manager and we came to an agreement and bought the car. If we hadn’t been happy with the service we would not have bought the car. We do have two other cars which are Mercedes AMG’s and we think your mini staff were nicer than some of the Mercedes showroom staff we have visited in the past.

29 de agosto de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Good Afternoon Karen and thank you for taking the time to leave us such positive feedback. I will be sure to pass on your very kind comments to the team. Kindest Regards, Joe O'Gleby, Head of Business - Sytner Coventry

Valorada con 5 estrellas sobre 5

Excellent service from Michelle

Excellent service from Michelle. Very enjoyable experience throughout.

26 de agosto de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Good Afternoon Mr Beaumont and thank you for taking the time to leave us positive feedback and to mention our Michelle in your kind comments. I will be sure to pass this feedback onto her. We also hope that you are enjoying your new car. Kindest Regards, Joe O'Gleby, Head of Business - Sytner Coventry

Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish. Kept informed at all stages of buying my lovely new car. Cheryl was professional, friendly and helpful. Loved the red bow too!! Thank you again ! Great experience.

25 de agosto de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Good Afternoon A Baguley and thank you for taking the time to leave us positive feedback and to mention our Cheryl in your kind comments. I will be sure to pass this feedback onto her. We also hope that you are enjoying your new car. Kindest Regards, Joe O'Gleby, Head of Business - Sytner Coventry

Valorada con 1 estrellas sobre 5

The car is nice, the experience was not.

The sale went straightforward until completion. Then I found out that I had selected the car based on wrong information from the salesman. Too late. All payments done. Too tired to start looking for another car/model again. Neither the salesman, nor the management, were interested in my disappointment. The car is nice, the experience was not.

24 de agosto de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Dear JM - thank you for taking the time to leave us feedback. I have passed your comments onto the MINI team & I hope all these issued have been resolved. Kind Regards, MINI Coventry

Valorada con 5 estrellas sobre 5

Very happy with our car purchase great…

Very happy with our car purchase great car and attentive service , Sam was our main contact and Cheryl did the hand over on Sam's day off. We would certainly recommend Mini Sytner Coventry.

18 de agosto de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Thank you Graham for your 5-star review & positive comments about your recent visit to us. I'll be sure to pass your comments onto the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Valorada con 1 estrellas sobre 5

Absolutely horrific

I am 18 and had brought my second car through them and used the finance. From the moment I arrived I felt so unwelcome and throughout the experience this just went downhill. I loved the car was pretty much stuck and unable to go anywhere else for the vehicle. I was treated as if I was a child, I had brought my parents with me as it was a big investment for me and wanted them to think all was ok with the car. Instead to talking to me the person buying and paying for the car they constantly spoke to my parents or rang me demanding to speak to them. When signing all the finance documents and order forms I found that they were trying to charge me £1000 extra for the car. Amends were attempted to be made but even at hand over I was treated as a child. Since I have had further conversations with them and still am being treated as a child. I would never return to this garage.

10 de agosto de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Dear Miss Fletcher - thank you for taking the time to leave us feedback. I have passed your comments onto the MINI team & I hope all these issued have been resolved. Kind Regards, MINI Coventry

Valorada con 3 estrellas sobre 5

Overall we’re happy with the Electric…

Overall we’re happy with the Electric Mini, the service from Sytner Coventry has been disappointing. When the car arrived there was a small dent which we were promised would be repaired. One week later we have heard nothing. Secondly and worse, the car was provided with the Satnav locked! Again we were promised a speedy delivery of a USB to resolve this but nothing has arrived.

3 de agosto de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Dear Ray - thank you for taking the time to leave us feedback. I have passed your comments onto the MINI team & I hope all these issued have been resolved. Kind Regards, MINI Coventry

Valorada con 5 estrellas sobre 5

The sales representative Elianna Clews

The sales representative Elianna Clews, was very efficient, lovely to deal with, explained everything really well & was a pleasure to deal with. She always came back very quickly with any queries, a credit to the Sytner Group.
They gave us a great deal on our part exchange & our new car is perfect for us. Thank you!!!

3 de agosto de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Thank you M Savile for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Valorada con 5 estrellas sobre 5

A First Rate Service

A first rate service with excellent helpful staff who would go out of their way to ensure our requirements were met, in particular Ellianna Clews.

28 de julio de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Thank you Roger for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Valorada con 5 estrellas sobre 5

Best car buying experience in last 40 years

Great service from answering the initial enquiry to the final handover.

22 de julio de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Thank you Trevor for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Valorada con 5 estrellas sobre 5

Great service & handover

17 de julio de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Thank you Mark for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Valorada con 5 estrellas sobre 5

Omari was fantastic at guiding me…

Omari was fantastic at guiding me through the process of buying a MINI, and I am very pleased with the car. Thank you!

14 de julio de 2022
Opinión espontánea
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Thank you India for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Valorada con 5 estrellas sobre 5

Dispite the delay in getting our new…

Dispite the delay in getting our new Mini due to build delays not the dealership we were kept up to date on all aspect of what was happening and when we actually got to pick it up the service was second to none. The rep Mr Brown was great and showed us everything. Brilliant service and would recommend.

9 de julio de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Thank you for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Valorada con 5 estrellas sobre 5

Excellent service from a friendly

Excellent service from a friendly, informative, helpful team.

30 de junio de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Thank you LS for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Valorada con 5 estrellas sobre 5

great service

great service, excellent communication, made it feel very personal with updates
highly recommend
thank you to James in Coventry for the experience!

7 de junio de 2022
Logotipo de Sytner Group - Sytner Coventry MINI

Respuesta de Sytner Group - Sytner Coventry MINI

Thank you Emma for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

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