Sytner Group - Sytner Leicester MINI Opiniones 

529
TrustScore: 5 sobre 5

4,9

Meridian Business Park,Meridian East, LE19 1UY Leicester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team at MINI Leicester really looked after us and were very helpful. Special thanks to Charlotte her communication and engagement with us was top notch, she helped us find our perfect Mini.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We arrived on a very busy Tuesday morning at the scheduled time following a bank holiday Monday. Even though it was obviously a very busy period the drive in service again worked an absolute dream , w... Ver más

Valorada con 5 estrellas sobre 5

Synter Leicester came first out of four separate Mini franchises that we contacted, each with the same vehicle brief. The differentiator was Kerry Hill. Kerry responded quickest, with clear detai... Ver más

Valorada con 5 estrellas sobre 5

Georgia & Chelsea were helpful, professional and efficient at all times. No hard sell. Always willing to get you the best deal to suit your budget. Informative of the process, via calls and emai... Ver más


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Información de contacto

  • Meridian Business Park,Meridian East, LE19 1UY, Leicester, Reino Unido

  • 0116 282 7717

4,9

Excelente

TrustScore: 5 sobre 5

529 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(529)

12.341 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Support and communication

The Mini hatch JCW that was ordered originally had some components missing due to supply issues. Haidee and Tasha were very open, supportive and patient when I said I wanted to wait for a different build slot once the supply issues had been resolved. Car and delivery is/was fantastic. One very pretty JCW. Thank you.

11 de junio de 2023
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello Jeremy, thank you for the super feedback, we are really pleased that you were happy with the team and your new car. Regards, Sytner Leicester MINI.

Valorada con 1 estrellas sobre 5

BMW X5

HOW CAN SYTNER LEICESTER SUPPLY AN X5 FOR WHICH THEY CANNOT GET PARTS TO REPAIR WHEN IT IS LITTLE MORE THAN 12 MONTHS OLD?

3 de mayo de 2023
Opinión espontánea
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello Michael, we can appreciate your frustration and apologise if we are unable to resolve an issue with your car. Parts are generally available on a same day basis, however, some parts may be on worldwide back order which is out of our control. We are sorry for any inconvenience that this may have caused you. Regards, Sytner Leicester BMW.

Valorada con 5 estrellas sobre 5

Shraddha Rayeral Very helpful

Shraddha Rayeral Very helpful, nothing too much for her, delivered on everything she promised

2 de junio de 2023
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Thank you Andrew, it is really kind of you to provide this review and to mention Shraddha; we will make sure that this is shared with her. Regards, Sytner Leicester MINI.

Valorada con 5 estrellas sobre 5

From initial enquiry to collecting my…

From initial enquiry to collecting my new car everything went smoothly and without worry. A very big Thank you to Emerald & Haidee for their care & attention

2 de junio de 2023
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello Sandra, thank you for the lovely feedback and for the kind mention of Emerald and Haidee, we will be sure to pass this on to them. Regards, Sytner Leicester MINI.

Valorada con 4 estrellas sobre 5

Traded my mini for a newer mini.

Traded my mini for a newer mini.
Felt no pressure from any of the staff.
I was well looked after and got a great deal.

23 de mayo de 2023
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello Mr Mulley, we are really pleased that you were happy with your recent purchase, thank you for the feedback. Regards, Sytner Leicester MINI.

Valorada con 5 estrellas sobre 5

The sales woman kamila wiss was very…

The sales woman kamila wiss was very helpful ensuring our needs were met in a very professional manner

29 de mayo de 2023
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Thank you for the review Robert, we are so pleased to read it and we appreciate the kind mention for Kamila. Regards, Sytner Leicester MINI.

Valorada con 5 estrellas sobre 5

Emerald Roberts made my experience…

Emerald Roberts made my experience stress free and very good at explaining all that I asked about and was always on top of keeping me informed with all that was happening nothing was to much trouble never pushed for a sale and that gave me confidence to go ahead trusted emerald totally made me feel safe about the purchase and that is hard to do with me didn't matter how many times we rang nothing was too much emerald is an asset to ur company a d would definitely come back when need to replace our new mini not often do I find car company's listen to my needs emerald was spot on thank u mini and especially emerald

18 de mayo de 2023
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello Gaye, we are thrilled to read your kind review of Emerald, thank you for sharing this with us. We will be sure to pass these comments on to Emerald and we know she will be thrilled to receive them. Regards, Sytner Leicester MINI.

Valorada con 5 estrellas sobre 5

Our new mini experience

We met Kerry who showed us around both old and new cars. Her knowledge was excellent and she was able to handle all of our questions. We decided on a new Mini and Kerry made the whole process quick and efficient. A pleasure to do business with.

17 de mayo de 2023
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Thank you for the super review and the lovely comments regarding Kerry, it is really kind of you; we will be sure to share these with her. Regards, Sytner Leicester MINI.

Valorada con 5 estrellas sobre 5

Enjoyable experience throughout and…

Enjoyable experience throughout and impressed with the salesperson who was helpful and enthusiastic but not pushy.
I also appreciate the salesperson keeping within my budget, getting me a great deal with the car clean and gap insurance.
I love the car and am now a confirmed mini car customer.

19 de mayo de 2023
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello Rachel, we are really pleased to know that you are a new MINI Fan! Thank you for the kind review, it is appreciated. Regards, Sytner Leicester MINI.

Valorada con 5 estrellas sobre 5

I have bought lots of cars in my time

I have bought lots of cars in my time, in fact I have had 8 over the last 6 years and I can honestly say that buying my Mini Countryman from Denny at Sytner Leicester has been the most pleasurable buying experience I have had.

I was amazed at the knowledge, her friendliness and absolutely no pressure what so ever. I only went to look at the Countryman and walked out having bought one, and happy to do so as there was no pressure, no urgency and no BS from Denny or the Business Manager Haidee.

Girl prowler ladies, and we will be back when it’s time to replace.

28 de abril de 2023
Opinión espontánea
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello Sharon, it is a pleasure to read your kind review, thank you for providing it. We will take great pleasure in sharing this with Denny and Haidee. Regards, Sytner Leicester MINI.

Valorada con 5 estrellas sobre 5

Outstanding Customer Service

Having recently purchased an Approved Used MINI from Sytner in Leicester, I’d like to say a really big thank you to Joe and Danny for the outstanding service I received from them both.

Literally nothing was too much trouble, from the initial enquiry, right the way through to the handover, which made for an easy and very enjoyable experience.

Absolutely loving the car, which was presented to a very high standard, complete with bow on the roof and personalised sign in the window.

I’ll definitely be recommending them to my friends and I know where I’ll be going for my next MINI in 3 years time!

25 de marzo de 2023
Opinión espontánea
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello Matthew, we are thrilled to read your super review, thank you for providing it. We will be sure to pass this on to Joe and Danny who will be delighted to know you were happy. Regards, Sytner Leicester MINI.

Valorada con 5 estrellas sobre 5

All the staff at synter mini were so…

All the staff at synter mini were so helpful, polite and professional. I love my new mini and would definitely recommend using this business. Nothing was too much trouble and the whole process was stress free

6 de marzo de 2023
Opinión espontánea
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Thank you for the lovely review Sarah, it really means a lot to the team. We are very pleased to know that you were happy and appreciate the feedback. Regards, Sytner Leicester MINI.

Valorada con 5 estrellas sobre 5

EMERALD ROBERTS - A RISING STAR!

I recently bought a Mini Countryman from Sytner Leicester and I would like to commend Emerald Roberts who provided me with superb assistance. I am very resistant to change (and a techno-phobe) and Emerald was able to identify a car that met my needs perfectly. She went above-and-beyond and was knowledgeable, supportive, kind, understanding and helpful throughout the entire process. Keep up the good work. You are a star!

24 de enero de 2023
Opinión espontánea
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello James, we are so pleased to read your review, thank you. We will make sure that this feedback is shared with Emerald. Regards, Sytner Leicester MINI.

Valorada con 5 estrellas sobre 5

Many thanks to Jack

Many thanks to Jack, Danny and all of the staff at Mini Countryman!

Will be returning when service is due.

19 de noviembre de 2022
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello Maria, thank you for the kind review and the lovely mention for both Jack and Danny, it is really appreciated. Regards, Sytner Leicester MINI.

Valorada con 5 estrellas sobre 5

Very efficient service.

31 de agosto de 2022
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello Mr Causon, thank you for the review and the kind words, they are appreciated. Regards, Sytner Leicester BMW.

Valorada con 5 estrellas sobre 5

My new MINI Cooper S Convertible Exclusive

The new car was already in the showroom and, luckily, almost exactly what I would have ordered from scratch - but without the wait! Danny offered me a competitive trade in price for my existing convertible and told me everything I needed to know about the potential replacement. Although I knew that I would not be able to drive the showroom car when I visited the dealership on 7th October, Harry the Business Manager was able to let me test drive a nearly new Cooper S with the same 18" wheels and run flat tyres. (I had been concerned about the ride quality but there was no perceptible difference as compared to that of my own car with 17" wheels and higher profile tyres). I was happy to pay the deposit and proceed with the purchase. The new car was delivered to me in South-West London by Danny on 17th October, just 10 days later. I have only covered about 100 miles since then, but I am very happy with my experience to date. I should like to thank Danny, Harry and the rest of the team at Sytner Leicester for making this car purchase a very pleasant experience and I would not hesitate to recommend this dealership to others.

17 de octubre de 2022
Opinión espontánea
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello James, we are thrilled to read your review, it is very kind of you. Thank you for the kind mention for Danny and Harry, we will be sure to share this with them. Regards, Sytner Leicester MINI.

Valorada con 5 estrellas sobre 5

Kamilla

Very efficient professional service

23 de septiembre de 2022
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello David, thank you for the kind review, it is gratefully received. Regards, Sytner Leicester MINI.

Valorada con 5 estrellas sobre 5

Ordered a Mini Cooper S Exclusive in…

Ordered a Mini Cooper S Exclusive in February 2022, the car was delayed a few times and after 4/5 months we were told that the Mini we selected was no longer available and we were offered a choice of cancelling the car or reselect. There was no pressure from Sytner but we were very disappointed at this time but decided to go ahead and purchase a new Mini which cost us about another £3K. If I’m honest I don’t think Tasha from Sytner could have done any more as the whole situation was out of her control, it’s just the times we currently live in. We collected our new Mini in Sept 22, so far we are happy with the car but it’s early days as we have done 175 miles so far. Waiting for the hand book which we asked for a couple of weeks ago although our understanding is that they will not be available in the future, really Mini, most customers use the hand book in the first few weeks until they get more familiar with all the controls, digital books are just not the same.

14 de septiembre de 2022
Logotipo de Sytner Group - Sytner Leicester MINI

Respuesta de Sytner Group - Sytner Leicester MINI

Hello Patricia, thank you for the review and we are really pleased that you decided to order a car from us; it is great to know that you are enjoying it and we will share your comments with Tasha. Regards, Sytner Leicester MINI.

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