Sam looked after my sales needs from start to finish in a highly professional and friendly manner. He explained the process of purchasing my chosen car in detail and answered all of my questions. I ca... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Sam looked after my sales needs from start to finish in a highly professional and friendly manner. He explained the process of purchasing my chosen car in detail and answered all of my questions. I ca... Ver más
La empresa ha respondido
I can’t thank Dylan and Giuseppe at MINI Newport enough for all their help. From start to finish, they were both absolutely brilliant — incredibly patient, helpful and always happy to answer... Ver más
La empresa ha respondido
Adam Horton Sytner Mini. I had a great experience working with this salesman. He was professional, knowledgeable, and very efficient throughout the entire process. He answered all my questions clear... Ver más
La empresa ha respondido
The sell was full throttle but the delivery and fault solving was appalling!! Had to leave the dealership with no satnav as they hadn’t bothered to activate it……after 2 months of trying to get them to... Ver más
La empresa ha respondido
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
The Old Town Dock,Newport, NP20 2DS, Gwent, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The staff, particularly Miles and Jamie were helpful and pleasant.
Miles went out of his way to help me. A really good video sent to help me with some of the technology, and he talked me through everything concisely.
The telephone system and communication were not good. Reception staff didn’t seem to know how to put me through to the person I wanted to speak to, and sometimes didn’t recognise the names of the staff.
The car seems to be very good, only driven for a week so cannot tell yet, but it was what I was looking for.
Overall very pleased.

Respuesta de Sytner Group - Sytner Newport MINI
Great service always, don’t rush you when deciding on what car to purchase, honest approach to everything and realistic prices. Good communication throughout and very happy with my car.
Thank you Tilly for all of your help.

Respuesta de Sytner Group - Sytner Newport MINI
Great experience, great service at the Newport Mini branch - the staff were excellent, attentive, well informed and had a great sense of humour.
Would have given a full 5 stars but the group buyer did get our order wrong and we took a Step-tronic auto instead of the manual that we had ordered.
However they handled it very well, and we were given the option to test drive, wait for a replacement or take the auto. In the end after having driven it we took the auto and its been great to drive.

Respuesta de Sytner Group - Sytner Newport MINI
James was super helpful throughout the whole process and I’ve been absolutely loving my mini ever since. Highly recommend!

Respuesta de Sytner Group - Sytner Newport MINI
Very happy with the whole experience, would highly recommend James to any future car purchasers!! Thank you, thank you

Respuesta de Sytner Group - Sytner Newport MINI
James was extremely helpful when I came looking for a new car. This was the 3rd time I had been looking for a new car and my first experience at your store and James was able to find me the perfect car.
He was extremely helpful and kept us up to date with information before we came to collect the car!

Respuesta de Sytner Group - Sytner Newport MINI
Hi all,
We decided to have a new car for my wife, she chose a mini cooper with a certain spec, the sales person James found the right car for us, did all he could to transfer from another dealership very well completed, he was polite, friendly, full of useful information, patient & very professional, the commercial team the other James was also very professional, my only observation was that the ladies from commercial were a bit frosty on the day we signed all the documentation, I don't know if it was us or something had gone on in the showroom,
Regards
Alan

Respuesta de Sytner Group - Sytner Newport MINI
James was just fantastic. He got me the exact car I wanted, which wasnt easy. He was professional throughout the transition and always kept me updated. The car is just perfect love it!

Respuesta de Sytner Group - Sytner Newport MINI
Professional and courteous sales team, took time to understand my requirements and ensured I was getting the right vehicle for me. Clear purchasing process with a knowledgeable team.

Respuesta de Sytner Group - Sytner Newport MINI
From start to finish, James was fantastic. He was courteous and professional, yet friendly and approachable. The car I wanted was well researched, found and delivered to the showroom within a week. Number plates made and attached to the car. Nothing was too much trouble. Thank you. Everything was so easy.

Respuesta de Sytner Group - Sytner Newport MINI
Looking around for a new or ex demonstrator car and was delighted by the helpful attitude shown by Miles at Sytner Newport. Ended up buying a Special Edition MINI Boardwalk and couldn’t have been more pleased with the service provided by him.

Respuesta de Sytner Group - Sytner Newport MINI
Mini Cooper S Convertible buying experience
Very good service from James Sharpe. Provided an excellent deal for my new Mini.
James has a very good ‘sales manner’ and create a very enjoyable buying experience.
Would definitely go back to James and Sytner for another Mini

Respuesta de Sytner Group - Sytner Newport MINI
As always excellent service and my tenth mini from Sytner Mini Newport. Miles Gordon helpful as always and makes a good coffee. Great guy. 👍

Respuesta de Sytner Group - Sytner Newport MINI
Excellent service. When picking up my new car the service was quick and efficient, all my questions answered in a very friendly atmosphere.

Respuesta de Sytner Group - Sytner Newport MINI
Picked up my new mini last week, the whole team at Sytner Newport were amazing from start to finish. A big thank you to Tilly Hamlett-Price who went above and beyond to make sure everything was spot on! A great experience even in difficult times. This is my fourth mini, and I will definitely be going back to Sytner Newport to purchase my fifth!

Respuesta de Sytner Group - Sytner Newport MINI
Staff were efficient and friendly. The handover was a little rushed but that was understandable with the social distancing rules

Respuesta de Sytner Group - Sytner Newport MINI
Bought my mini online through Tilly Hamlett Price, at Sytner, Newport. Tilly was very helpful and efficient. The car was delivered a couple of days later by Callum who was also very helpful. He waited while we checked the car over & asked if we needed anything explaining on the vehicle. Both Tilly & Callum did an excellent job, I have never bought a car as easy. Would definitely recommend and use again.

Respuesta de Sytner Group - Sytner Newport MINI
Product great, staff knowledge of cars and specifications very good. Difficult times for timeline projection, but staff kept me informed.
Some confusion on the Trackstar advance post car handover.

Respuesta de Sytner Group - Sytner Newport MINI
Excellent all round service. James (salesman) was a pleasure to deal with, extremely knowledgeable and easy to talk to. Slight fault highlighted with the tyre pressures, which was sorted out quickly and efficiently.

Respuesta de Sytner Group - Sytner Newport MINI
Professional, friendly and efficient- I’ll be back in a few years for more of the same! Many thanks

Respuesta de Sytner Group - Sytner Newport MINI
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.