Highest praise possible to Nathan and Will. Both of these gentlemen came highly recommended to me by a friend and they both ensured they lived up to my expectations. Will was incredibly helpful when h... Ver más
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Highest praise possible to Nathan and Will. Both of these gentlemen came highly recommended to me by a friend and they both ensured they lived up to my expectations. Will was incredibly helpful when h... Ver más
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We were diligently looked after from the moment we walked in the centre. Jakob was informative and friendly and able to answer all our queries before suggesting a number of different options and showi... Ver más
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Even though sadly my new car was not meant to be, the service I received from Sytner Swindon was great. I Initially purchased the car from Joe Excell who took me through the whole process in a friendl... Ver más
I wouldn't consider buying a car anywhere else. The team are always exceptionally informative and helpful. Jakob who assisted us today was the perfect balance of supportive but not overbearing. Walk i... Ver más
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In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Penny Lane, SN3 3BW, Swindon, Wiltshire, Reino Unido
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Nial, Sebastian and Azherma were all brilliant in helping me all we’re really friendly and happy to help with any questions I had thank you all so much

Respuesta de Sytner Group - Sytner Select Swindon
Helpful and willing to help. Did everytimg we asked of when looking at car. All round a great experience buying a car.

Respuesta de Sytner Group - Sytner Select Swindon
We recently bought a VW TIGUAN,from sytner select swindon, the experience was great,very good communication and very helpful staff,
We had two great legends "Ella & Seb"
They guided us perfectly to choose our car,and i cannot recomend them enough

Respuesta de Sytner Group - Sytner Select Swindon
Good customer service and quality of cars for sale is impressive. Showroom is beautiful.
Could do better at - once i bought the car and all of the paperwork was sorted out, I was given the key and told the car was outside. I think it would have been nice to be escorted to where the car was and made sure I was fully competent with all of the buttons and indicators (I spent alt of time in the car looking at all of the dials etc before I felt confident to drive it off the forecourt)
The wifi system also needs to be better esp if you are expecting people to scan the QR code for each car, so that you can see the cars details etc.

Respuesta de Sytner Group - Sytner Select Swindon
Sytner Select Swindon is just the perfect place to buy a new car...amazing staff...will definitly be the first place i will look when i need another car...Nitin and Nathan were just the right person to help me on on the process...highly recommend to everyone.

Respuesta de Sytner Group - Sytner Select Swindon
Everyone was so lovely thank you to Jay and Nathan especially very knowledgeable and friendly. They answered all of our questions and let us test drive the car on dual carriageway. We said we were hungry and Nathan overheard us and gave us a cookie! Very thoughtful thank you! We bought the car same day

Respuesta de Sytner Group - Sytner Select Swindon
Platon and naill were fantastic ,great place to buy a car ,so easy and care free

Respuesta de Sytner Group - Sytner Select Swindon
Josh and Nathan were both incredibly helpful whilst we purchased our new car. Josh was friendly, approachable and answered all the questions we had. He made us feel at ease whilst out on the test drive, especially helpful as we do not know the area. Nathan took time to go through all the finance details. We were not rushed and plenty of time and care was taken busy Josh and Nathan to make it an enjoyable experience.

Respuesta de Sytner Group - Sytner Select Swindon
Excellent Service Experience
I am very pleased with the service I received. The entire process was handled professionally, efficiently, and with great attention to detail. The work carried out on my vehicle was completed to a high standard, and I was kept informed throughout.
I would also like to especially recognise the customer care representative who assisted me. They were extremely supportive, pleasant, and courteous at all times. Their friendly attitude, patience, and willingness to help made the experience smooth and stress-free.
Thank you to the whole team for providing such excellent customer service. I would be happy to recommend your services to others and will certainly return in the future.

Respuesta de Sytner Group - Sytner Select Swindon
Worst used car dealership.
I purchased a Citroën ë-C4 from Sytner in October 2025. Within just five months, the vehicle developed a faulty track rod end. I raised a Consumer Rights Act claim, but Sytner rejected it after a Dekra inspection labelled it "wear and tear," leaving me without a car for a week.Interestingly, Sytner's partner warranty company did agree to cover the repair. Because warranties typically exclude standard wear and tear, this coverage strongly suggests the defect was inherently present from the beginning.Only one week after that repair, a separate, serious fault developed with the steering mechanism. The warranty company initially told my garage they would source the replacement part. They later changed their stance, instructing my garage to find it instead. The part is currently unavailable, and the warranty team has stopped replying to my emails.I have owned this vehicle for less than nine months, and it has been plagued with steering and suspension issues since month five. Because I cannot get the replacement part, the vehicle is a serious safety risk and is completely compromised. Sytner sold me a problematic car and their partner warranty company has now abandoned communication. Avoid this dealership.
Update .
Its been more thn 3 weeks now no reply.

Respuesta de Sytner Group - Sytner Select Swindon
Very friendly and efficient service from start to finish.

Respuesta de Sytner Group - Sytner Select Swindon
Great service from start to finish. Ella deserves a mention as she provided any information we requested and provided additional photos and video to show the preparation of our vehicle while we waited to collect. All of the staff were very helpful and made our experience enjoyable. The cars are prepped to a high standard also. I’ll be back for my next vehicle!

Respuesta de Sytner Group - Sytner Select Swindon
Excellent service from Kuba and Aiden ay Swindon:
Kuba, you were so good at explaining T&Cs and so patient even when I wasn’t listening 😊
Aiden, how you can remember how to demonstrate the workings of so many different vehicles! And thank you for spending time with me to test the sound system and the vehicle settings.
Senior leaders of Sytner – give them both a pay rise.
I was impressed that Sytner have moved themselves away from the previous Car Shop persona, and offer a personal service and clear aftercare with their initial/purchase promise such as battery, tyres, pads assurance etc, and the 3-month small warranty.
I also realised after I bought some breakdown cover, that Sytner had covered this free for 3 months as well (I clearly wasn’t listening properly again!).
Overall, recommend as a great place to buy a vehicle, service and experience was excellent, Kuba and Aiden were patient, friendly, professional, and knew their subject matter.

Respuesta de Sytner Group - Sytner Select Swindon

Respuesta de Sytner Group - Sytner Select Swindon
Went in on Saturday to exchange our car and get something new, the service we received From Azher and Kuba was second to none and made the whole experience from start to finish easy and enjoyable. Both were brilliant to deal with and nothing was too hard for them and helped us with all question and help find the right car we was looking for. We have always dealt with this places for our cars and will continue to go back thanks to the brilliant and professional service we get from the likes of Azher and Kuba who I highly recommend for your next car when you visit.

Respuesta de Sytner Group - Sytner Select Swindon
Kuba and his team were brilliant. They were patient with us while we were indecisive and never made us feel rushed .

Respuesta de Sytner Group - Sytner Select Swindon
Had the pleasure of helping my sister purchase her second car through Sytner Select Swindon. The process from finding the car to collecting was very straightforward, William Turner and Joe Excell handled the sale from start to finish and were an absolute breath of fresh air. No pushy sales, no pressure, all very chill and at our own pace to look at the car, identify anything we wanted resolved prior to collection, an easy going test drive and great communications throughout.
2 weeks on from viewing the car we picked up and the whole process was very easy, all our options explained to us and the car was perfect, exactly as described with followup aftercare options available. I couldn't have asked for a better experience for my sister and she's over the moon with the new car.
Thank you to both Will and Joe, appreciate it!

Respuesta de Sytner Group - Sytner Select Swindon
Great service from Nitin and Nathan, great explanation from them and good experience.

Respuesta de Sytner Group - Sytner Select Swindon
Spoke to Both Joshua and Liam, amazing service. Highly recommended coming here, made the process simple and easy. 5 stars

Respuesta de Sytner Group - Sytner Select Swindon
I came with an open mind on buying a car and Jurgen went above and beyond to make sure I was happy, I’ve never received such good customer service anywhere else would highly recommend

Respuesta de Sytner Group - Sytner Select Swindon
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