Israr ahmed, showed us around the forecourt taking notes of what we liked and disliked what requirements we had and showed us what was most suitable. Extremely friendly honest and chatty, allowed us t... Ver más
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Israr ahmed, showed us around the forecourt taking notes of what we liked and disliked what requirements we had and showed us what was most suitable. Extremely friendly honest and chatty, allowed us t... Ver más
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PROFESSIONAL SERVICE RECEIVED We went to see a vehicle and the Salesman was very Professional Polite and Non Pushy at all.He left us to it and told us if we needed him just give a shout out.I highl... Ver más
Came to wakefield branch today to look at with the prospect of purchasing a car. Ryan was our sales guy. Very helpful, pleasant, polite, patient and professional throughout.
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Brilliant and professional service from Kyle and Luke. Having experienced some tech issues making payment both helped out and were so patient. We were fully informed about the car and any extras we... Ver más
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In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
325 Barnsley Road, WF2 6EH, Wakefield,, Reino Unido
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Visited the other day for a Chery Gary was so helpful and friendly the whole experience has been amazing

Respuesta de Sytner Group - Sytner Select Wakefield
Israr and Paul were very helpful in helping us buy a Q3 today. Talked us through everything we needed to know and answered all our questions. Great service

Respuesta de Sytner Group - Sytner Select Wakefield
Friendly and very helpful. Explained everything we needed to know. No pressure into buying.. No pressure to leave at closing time. Our experience couldn't have been better.. Thank you very much for all your help

Respuesta de Sytner Group - Sytner Select Wakefield
Very well looked after by all staff, particularly Yvonne and Tyler who made the car buying process as smooth as possible, with a smile!

Respuesta de Sytner Group - Sytner Select Wakefield
Friendly welcome as soon as you walked in, we had reserved a car & had a call prior to us visiting.
Yvonne was knowledgeable & not pushy, the whole process of valuation of our car & getting us the best price was streamline.
We would definitely recommend Yvonne & her colleagues.

Respuesta de Sytner Group - Sytner Select Wakefield
Should have walked away initially rather than purchasing the vehicle. After my husband rang them he was assured that the vehicle was Audi used approved by the sales person on the end of the phone. So we arranged to make the journey to go see it. On arrival the vehicle was not prepared they threw water over it to try and get rid of muck. Still we took it out and it was the car for me based on it would be fully cleaned wheels sorted etc. 8 hours we spent there that day. On driving home a warning light came on to pull over due to all tyres having pressure loss. The car tried to drag me across the motorway. We contacted them the following day, for the person on the end of the phone to say it was a female driving yes. How very unprofessional. My husband had taken the car out afterwards and still it was doing the same to him.
They agreed to look at the car, they found the suspension needed replacing, they also said they would look into the licences the car needed that were not active(we were not made aware of these by the dealer prior to purchase) it took them days to provide a HPI report that they said they would email On the day of purchase. After sales was shocking particularly Katie Rhodes. Does not return calls, never appears to be at her desk. Does not seem to care that we spent a very large amount of money on a vehicle, she is rude, abrupt and has zero customer service skills. On repairing the vehicle she insisted that the courtesy car had to be back before we were able to physically get there which she was advised the earliest day we could get due to work shifts. I hen I advised I would reject the vehicle as still within the period she said that is for mechanical faults. Suspension is wear and tear. The fact I should not have been sold a vehicle that needed this doing does not seem to matter.
When we arrived to collect the car it was filthy, rubbish left inside my husband had asked if they could clean it for when we collected seen as the whole experience had been not great for me collecting a new car. They advised they would do. I would not buy anything from these people ever again. Avoid they don’t care once they have your money

Respuesta de Sytner Group - Sytner Select Wakefield
Absolutely great experience with sales but after sales service has been shocking.
Already tried to contact him and guess what. No response!
After sales journey! More like white knuckle ride.
SS Ignored multiple attempts to resolve my issue. Absolute shower

Respuesta de Sytner Group - Sytner Select Wakefield
Great customer service. Yvonne and Herbie dealt with my car purchase today and couldn't do enough to help. From start to finish the process was easy. Highly recommended if you're looking to buy a new or used vehicle.

Respuesta de Sytner Group - Sytner Select Wakefield
If I could give zero stars I would aftercare absolutely disgusting my car has now been off the road for 2 weeks with no help whatsoever for transport I would avoid this place at all cost sales team brill cars and after sales rubbish, management are no help at all either

Respuesta de Sytner Group - Sytner Select Wakefield
Mariusz was very helpful and friendly, I was buying my first car, he didn’t pressure me into buying something I wasn’t happy with, he made sure I got exactly what I wanted. Lovely team. Highly recommend !

Respuesta de Sytner Group - Sytner Select Wakefield
Would highly recommend if you want a straightforward and relaxed sales experience. From our initial look around, to completing the sale, everything has been clear and straightforward. Thanks Lilli and Paul M.

Respuesta de Sytner Group - Sytner Select Wakefield
Emily and her sales manager went far and beyond to help us choose our car. My partner , baby and I were so pleased by the excellent service.

Respuesta de Sytner Group - Sytner Select Wakefield

Respuesta de Sytner Group - Sytner Select Wakefield
Great experience and dealership. From initial contact to driving away as a happy customer, Ryan, Jamie and Tom were very professional, walked me through the process and made it feel effortless. I would highly recommend Sytner Select. Thanks, Peter.

Respuesta de Sytner Group - Sytner Select Wakefield
Good and quick. Kept car reserved and allowed time for additional test drives.
Quick easy process.

Respuesta de Sytner Group - Sytner Select Wakefield
Great service by Benji and Tyi. Will definitely buy from Sumter Wakefield again

Respuesta de Sytner Group - Sytner Select Wakefield
Staff very polite and helpful. My car was checked for faults. My car was dealt with quickly and I was able to collect the same day

Respuesta de Sytner Group - Sytner Select Wakefield
A thoroughly excellent experience in purchasing a vehicle from Sytner Wakefield. Isra has been immensely professional throughout being informative, patient and charismatic. Paul was equally efficient and friendly.
Highly recommended for a stress free and seamless experience.

Respuesta de Sytner Group - Sytner Select Wakefield
Yvonne and Tom were very helpful and knowledgeable. Love my new car. Thanks

Respuesta de Sytner Group - Sytner Select Wakefield
This is the 3rd car we have bought and cannot fault the staff and cars themselves. Israr met us and helped us all along the way. Very helpful and knowledgeable. Paul M helped with the finance and so helpful and impressed us by his knowledge on mochas

Respuesta de Sytner Group - Sytner Select Wakefield
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