I dealt with Chris Buss, and in just over a week my mini was collected all finances paid off plus some equity left in car for me. Chris was very efficient, made me understand each stage of the proces... Ver más
Localización
Cambiar localizaciónLondon Road, Cow Roast, HP23 5RE Hertfordshire, GB
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Consulta las opiniones de los clientes
We returned to BMW looking to trade in or repair our aged 2 series but ended up buying a new car. It was the sensible obvious solution but we were coached well through the process. This was conducte... Ver más
La empresa ha respondido
Out of all of the dealerships I've used over the years, BMW Tring has made it to the top. George (Product Genius) has been nothing short of excellent, from his friendly professional manner to his cons... Ver más
La empresa ha respondido
Just taken delivery of our new 1 series. Cant praise sytner tring enough for their professional and swift turn around. From order to delivery in 1 week. Special mention to megan and steve, our sales... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Información de contacto
London Road, Cow Roast, HP23 5RE, Hertfordshire, Reino Unido
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It’s always 10/10 service from sytner…
It’s always 10/10 service from sytner Tring never any problems hassle free always kept up to date staff are very helpful friendly been using them for many years now never any problems would highly recommended

Respuesta de Sytner Group - Sytner Tring BMW
Great service
Great service, helpful staff.
From booking to actual day always goes without a hitch.

Respuesta de Sytner Group - Sytner Tring BMW
Amir was extremely knowledgeable about…
Amir was extremely knowledgeable about the products, willing to go the extra yard to help, and had a general can do attitude that made choosing and purchasing a car a pleasant experience.

Respuesta de Sytner Group - Sytner Tring BMW
Repair or buy new?
We returned to BMW looking to trade in or repair our aged 2 series but ended up buying a new car. It was the sensible obvious solution but we were coached well through the process. This was conducted without pressure, in very informed way and with what seemed to be a genuine interest to meet our requirements. We dealt with Jason who was very knowledgeable and extremely capable.

Respuesta de Sytner Group - Sytner Tring BMW
Megan was excellent
Megan was excellent; she couldn't have been more helpful in sorting out a car that fit my budget. Couldn't recommend her enough.

Respuesta de Sytner Group - Sytner Tring BMW
The best delearship I've used to date!
Out of all of the dealerships I've used over the years, BMW Tring has made it to the top. George (Product Genius) has been nothing short of excellent, from his friendly professional manner to his consistent attentive care. I cannot recommend the team at BMW Tring any higher!

Respuesta de Sytner Group - Sytner Tring BMW
Darren Henshaw was very helpful in the…
Darren Henshaw was very helpful in the run up to buying our new electric Mini.

Respuesta de Sytner Group - Sytner Tring BMW
Excellent service from Richie at BMW Tring
Excellent service from the team at BMW Tring. I turned up without an appointment after my locking wheel nut had gone missing and I needed help identifying the correct replacement.
Richie greeted me with a smile, came straight out with the locking wheel nut kit, identified the right one in the scorching heat, and even gave me a used replacement free of charge. After already missing a tyre fitting appointment because of the issue, I really appreciated his kindness and willingness to help.
A frustrating situation was turned into a genuinely positive experience. Thank you, Richie!

Respuesta de Sytner Group - Sytner Tring BMW
Polite and helpful staff
Polite and helpful staff, efficient booking and service departments. Customer comments are considered and acted on, trusted as a franchised Mini dealer to deliver professional service and sales.

Respuesta de Sytner Group - Sytner Tring BMW
Excellent people and a smooth…
Excellent people and a smooth transaction

Respuesta de Sytner Group - Sytner Tring BMW
The branch has a real sense of purpose…and there is a focus on trying to get it right.. staff all seem to pushing in the same direction with enthusiasm and focus.. Well done Sytner Tring.
The branch has a real sense of purpose and gives you the feeling that all the staff have a focus on trying to get it right.

Respuesta de Sytner Group - Sytner Tring BMW
Quick and easy booking for service
Quick and easy booking for service. Service carried out exactly as planned.

Respuesta de Sytner Group - Sytner Tring BMW
Good MOT and recall service
Reception good, Callum very professional and kept me informed.
Good information re MOT from video.
Car cleaned.

Respuesta de Sytner Group - Sytner Tring BMW
It started out a stressful drop off as…
It started out a stressful drop off as my jobs hadn't been recorded correctly and the rep was, at first, unable to give me a timeframe to return for the recall job to be completed. All in all the job was done and timely too.

Respuesta de Sytner Group - Sytner Tring BMW
A Diamond Result
Unfortunately inability to navigate my one year old ALPINA B4 around a multi-storey car park produced the sickening scrape all drivers dread.
The damaged front wheel was a diamond cut version which not all repairers can handle and after looking at a couple of shed based operations was reluctant to leave a £100k vehicle jacked up on a congested driveway for five days.
Although I initially hadn’t considered approaching the vehicle supplier, out of frustration I spoke to Nathan at Sytner Tring bodyshop. It was the best call I could have made.
I was offered a loan car whilst the work was carried out which I didn’t require but accepted the offer of transport home after dropping the vehicle off.
Nathan explained how two wheels would be removed from the car to ensure a perfect colour match, a small piece of detail but for a very fussy owner like me important.The entire experience was smooth and professionally handled. Although I’m not intending repeating this experience, with the state of our roads it’s almost inevitable, at least I know now what my first call will be.

Respuesta de Sytner Group - Sytner Tring BMW
Good service and helpfull advisor.

Respuesta de Sytner Group - Sytner Tring BMW
Amir was really helpful in every way as…
Amir was really helpful in every way as it was difficult deal with my old car, finance team were great as well and very helpful on everything. Never had BMW before always been to Audi for last 10 years but will certainly be going back to BMW in future. Love my new car very happy with it and the service that Amir gave me.

Respuesta de Sytner Group - Sytner Tring BMW
A Smooth and Professional Experience
My first trip to Tring for a service and I remain a very satisfied customer. From booking the waiting appointment on the BMW App to driving my vehicle away everything went professionally and smoothly. Callum looked after me very well as my contact onsite. Couldn’t ask for more.

Respuesta de Sytner Group - Sytner Tring BMW
Brilliant Service Dept. Terrible Sales.
From a service point of view I can’t fail them. Samuel Gray is a credit to the business and worked tirelessly for a positive outcome for me and whilst it took 3 weeks to sort the repair, Sam was in regular contact.
From a sales point of view and Sytner Group in general the experience is dire and I will do all I can to avoid buying a vehicle or extended warranty from this company ever again.

Respuesta de Sytner Group - Sytner Tring BMW
Would recommend Nathan on the Bodyshop team!
Nathan on the Bodyshop team was absolutely amazing. Quick responses on email, on phone and in person where he walked me through all the available options and explained in great detail the process of the repair and what was needed. The whole team did a great job on the actual repair and the service was great but I would highly recommend Nathan as the guy to go to for anything bodyshop related.

Respuesta de Sytner Group - Sytner Tring BMW
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