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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve been in a couple of times now, once for a charging port issue and today for a battery change. On both occasions the staff were genuinely nice (like actual human being nice, not weird fake plas... Ver más

Valorada con 5 estrellas sobre 5

Highly recommended : Knowledgeable Friendly Fast ! Took my corrupted Samsung S7 phone into their Bromley (The Glades) shop today without much hope of a fix. The phone was infected with malware and st... Ver más

Valorada con 4 estrellas sobre 5

As a non-techie senior citizen I was very pleased with their assistant's swift diagnosis of my mobile phone's lock screen problem. New screen was found and ordered (despite being an older model, lik... Ver más

Valorada con 5 estrellas sobre 5

Today I visited the Leamington Spa branch of Tech house as my phone wasn't receiving emails. I must say they were very helpful. A nice young man called Jacob sorted the problem out within 5 mins. My f... Ver más

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares
  2. Tienda de reparación de teléfonos celulares

Escrito por la empresa

TechHouse Accessories is the go to place for mobile phone repairs and tech accessories. We have an award winning service specialising in iPhone, iPads and Samsung phone and tablet repairs. We also offer a huge range of phone accessories, gadgets and used mobile phones.'


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

879 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(879)

1 opinión en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Transfer data from old phone to new.

I needed to transfer data from old Motorola phone to new Motorola phone. The other places I tried couldn't do it. Ashley in Techhouse, Bromley explained that it was difficult due to the age of the old phone. He persevered and successfully transfered all the data for me.

26 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top service

Been to EE, absolutely useless. Wanted to charge me more for monthly contract been loyal customer for 27years. Walked across to Techhouse, guys over there helped me out a lot had my phone up and running in 15mins. All for £30. Great service from Ashley the technician and the Manager Asif. Recommend to anyone to get devices repaired. Very friendly staff.

19 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Won't stop texting with marketing…

Won't stop texting with marketing campaigns and no way to Unsubscribe. Failed to uphold a 1 year warranty on a screen replacement and now cannot unsubscribe!

As per the government law:

You must make it easy to opt out - for example by sending a ‘STOP’ text to a short number, or using an ‘unsubscribe’ link.

26 de enero de 2022
Opinión espontánea
Logotipo de TechHouse

Respuesta de TechHouse

Good afternoon, if you text STOP we should receive it. Please send us your phone number to be deleted from our system if it isn't working. digital@techhouse.com. Thank you

Valorada con 5 estrellas sobre 5

Quick and knowledgeable! Genuinely there to help!

I had an issue with the camera on my phone becoming smudged. I visited many phone repair shops in Bromley and got quotes for replacing the camera. Then I saw Ashley in Tech House. Within 3 minutes he has opened the camera and cleaned it so it was back to its former quality. Then he refused payment! I couldn't be happier with the service I received and would definitely go back again if I ever had an issue again.

4 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Miracle device fixers who know what they're doing

Highly recommended : Knowledgeable Friendly Fast ! Took my corrupted Samsung S7 phone into their Bromley (The Glades) shop today without much hope of a fix. The phone was infected with malware and stuff I couldn't uninstall (no fixes on YouTube either). But the Tech House manager assessed my situation and with a few deft strokes, fixed it, perfectly, in minutes. Gave me some very useful advice on how not to use anti malware /virus software too. Thank you Tech House I'll be back.
Headache gone

6 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My phone stopped charging.

My phone stopped charging and I was told by my network provider to send it off for repair. I was told I would lose all my pictures, Apps and saved passwords. I would also be without a phone for at least a week. By chance, I saw a TechHouse outlet opposite, and popped in, not really expecting to hear any better news. The staff were friendly, and one of them offered to look at my phone. Within two minutes, they had diagnosed the problem and remedied the problem. I was speechless. I asked how much, and they said, "No charge, happy to help. Your charger connection point needed a quick clean. It really was no problem at all" They even charged my phone with enough power to enable me to get home. This decent, knowledgeable and professional member of staff was responsible for saving all my photos, memories and saved Data! Why didn't the retail outlet where I bought my phone check it over? The simple answer being they're only interested in selling you a phone and Don't give a stuff when there's not a sale in it for them! The staff at TechHouse Bromley Glades Shopping Centre are amazing. They know what they're doing and go out of their way to help. Yes, they could have charged me, but given it was a quick fix, they chose not to. They saw I was a little stressed out and wanted to help. What a first class service! Thank you for what you did. I will have no hesitation in recommending you to anyone and you will be my first port of call should my phone need repair. Very Highly Recommended. Thank you again!

11 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stop sending text messages to me

This company continually sends sms text messages.
You give them your mobile number and they continually message you.
If you reply STOP to the sms it doesn’t work, you just continually get texted.

Do not give them your mobile number.

1 de octubre de 2021
Opinión espontánea
Logotipo de TechHouse

Respuesta de TechHouse

Your phone number has been removed as requested from our list. Unless the number provided was wrong it isn't on our list of marketing anymore. Please contact digital@techhouse.com to make sure you have been removed. Thank you

Valorada con 5 estrellas sobre 5

Outstanding Service.

Outstanding Service.

This is review is based on the High Wycombe store and my appraisal is about the amazing customer service I received in this store on the 16/07/2021.
The young man in this store, namely Aiden, is an absolute credit to the business he is working for. He helped to resolve an issue that wasn't even the stores problem. In a kind, considerate and most helpful manner this young man rectified weeks of problems I'd been having with my phone. He went out of his way to help and I fully recommend this store and Aiden to anyone who is looking to solve any issues regarding their phone, tablets or mac book repairs.

Top notch service Aiden. Well done.

Mark M.

16 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Spent £180 on a screen replacement…

Spent £180 on a screen replacement which was completed and sold with a 1 year warranty, once received back it would just randomly call people and unlock itself - i was told its not an 'official' Apple screen so let the issue slide. A month or so later half of the screen has just gone bright white so the phone is unusable, i decided to take it back instore and was told its not a technical screen issue so the warranty wasn't valid, they then proceeded to tell me that i have to pay another £180 for a new screen as i had dropped the phone, pretty sure from inspecting the phone its very obvious it hasnt been dropped! Rude and unhelpful!

24 de mayo de 2021
Opinión espontánea
Logotipo de TechHouse

Respuesta de TechHouse

Dear Customer. Thank you for your feedback. We would like to discuss your complaint with you in more detail and help where we can. Could you please contact our customer service team on 0333 006 8113 - Option 1? We are available Mon-Fri 9am - 6pm.

Valorada con 5 estrellas sobre 5

Simply the best.

I visited the TechHouse store in Bromley on Thursday 9th Dec 2020 to see if they could help with problems on my Tablet. Wow, what wonderful excellent Customer Service from Finlay and his colleague. All problems were resolved. Truly, this is Customer Service at its best.

10 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Asif was very kind and helped me with…

Asif was very kind and helped me with my AirPod and iPhone. It was not working he cleaned it and asked me to check. It worked very well after that. Can’t thank him enough for getting straight into the problem without overcharging me. Thanks a lot Asif!

17 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was extremely impressed with the…

I was extremely impressed with the service and knowledge given by Billy at the Toombul store. I can highly recommend this business and will definitely be going back. Thank you for helping with my phone issues.
Vicki

11 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service!

Some months ago I bought a phone cover and screen cover from the Wycombe store. Recently, an air pocket developed under the screen cover. I went to the store to see if this could be fixed but the guy in there replaced it for me at no charge. Fantastic customer service, will definitely use them again and recommend to friends and family. Thank you.

10 de septiembre de 2020
Opinión espontánea

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