The deal we did was great valve. I personally think children’s parties should be on bowling alleys at an end and possibly closed in We have two lane party next to us they were over our lane loa... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónRigby Road, FY1 Blackpool, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The actual bowling was brilliant with my grandson. Food was great pre ordered. The only thing I think should b changed it was £19 to play again which in the school holidays is shocking as many familie... Ver más
La empresa ha respondido
Easy to use and clean. Unlike some do it yourself bowling the controls are simple and the best feature is you can take a group picture to use that goes behind your score board instead of the plain bla... Ver más
La empresa ha respondido
Well over priced. No value for what you pay, staff never about or some don’t even want to help people, would not recommend No atmosphere as was very empty even when a offer was on Tried it twice... Ver más
La empresa ha respondido
Información sobre la empresa
- Bolera
- Bar
- Sala de escape
- Centro de juego con pistolas láser
- Centro recreativo
- Sala recreativa de videojuegos
Escrito por la empresa
Tenpin Blackpool is one of the newest spots on the strip — perfectly placed for visitors from Blackpool town centre, Lytham St Annes, Fleetwood and across the Fylde Coast. Whether you're in town for the lights, a stag do or just a proper family day out, we're easy to find and even easier to enjoy. With modern bowling lanes and dynamic LED lighting, we're built for big group energy. Loud music. Big nights. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, private karaoke rooms (sing like nobody's watching), escape rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, hen and stag dos, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Blackpool, sorted.
Información de contacto
Rigby Road, FY1, Blackpool, England, Reino Unido
3,8
Muy bueno
173 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Tenpin - Blackpool
Hello Denise,
Thank you for taking the time to rate Tenpin Blackpool 5 stars. We are so pleased you enjoyed your visit and found our staff friendly, the venue spotlessly clean, and the bowling and drinks at a good price. We appreciate your kind words and hope to welcome you back again soon! All the best ~ Laura
The overall experiance was ok but the…
The overall experiance was ok but the food was not great at all we was told as part of the package our food would be delivered to our bowling lane which it wasn't we had to chase it after the bowling had finihsed.
24 de junio de 2026
Respuesta de Tenpin - Blackpool
Hi Wayne, thank you for your 3* review of Tenpin Blackpool. We are very sorry to hear about your recent experience and the issues you had with the food arriving. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' and someone will look into this further for you. Best wishes-Leila
It was my first time and it won’t be my last
I had a great experience it was my first time I couldn’t believe how much there was to do and how it catered for all age groups I think putting offers on really helps especially through the week a really good time was had from all the family
24 de junio de 2026
Respuesta de Tenpin - Blackpool
Hello Janine,
Thank you for taking the time to rate Tenpin Blackpool 5 stars. We're so happy to hear you had such a great first experience and that there was so much for everyone in your family to enjoy. We truly appreciate your feedback about our offers, and we hope to see you all again soon! All the best ~ Laura
First time at the new venue
First time at the new venue. Great experience. Will be back!
21 de junio de 2026
Respuesta de Tenpin - Blackpool
Hello Ryan,
Thank you for taking the time to rate Tenpin Blackpool 5 stars. We're so glad you enjoyed your first visit to our new venue! We truly appreciate your positive feedback and look forward to welcoming you back soon. All the best ~ Laura
the staff and whole experience was…
the staff and whole experience was amazing, first time coming, it was like coming into something from the future, I thought it looked like the odeon still from the outside but inside it transformed into a gaming heaven of bowling, darts, lazer quest, pool etc.
24 de junio de 2026
Respuesta de Tenpin - Blackpool
Hi Jake,
Thank you for your fantastic 5* review at Tenpin Blackpool! It's great to hear you found the staff so friendly and welcoming on your most recent visit to us! We love to hear all about it and we hope to welcome you back again very soon! Best wishes- Steph
Needs serious improvement, more communication and staff training
Visited with my 9 year old daughter for father's day. This was booked by my daughters mother as a surprise for us both for fathers day. She paid £33 for 2 games online after been advised this was the best way to book when previously contacting when we arrived advertised is 2 games for £10 every Sunday. Not only was my ex wife over charged we were playing no longer than 20 minutes in total. I bought a round of drinks only for these to be removed by a member of staff 5 minutes after buying. When speaking to a manager I was shocked to be informed this is a regular occurrence and had already happened twice that day. I understand that you are a new business and staff are still learning however this is just rediculous.
21 de junio de 2026
Respuesta de Tenpin - Blackpool
Hello Kirstie,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We are very sorry to hear about the issues you experienced with pricing, the short game time, and your drinks being removed. We understand your frustration and will ensure your feedback is passed on to our team for improvements. We hope you might consider visiting us again for a much better experience. All the best ~ Laura
Still young, hope it sticks around.
Of course there is some kinks to iron out but it had only been open a few days but overall a lovely experience. Lots of great offers and many activities to have a great day
17 de junio de 2026
Respuesta de Tenpin - Blackpool
Hi there,
Thank you for your lovely 5* review at Tenpin Blackpool! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Great afternoon.
Great soft play. My grandson is 3 and loved our afternoon at Tenpin. We also had a game of bowling and he had a go on a couple of the arcade games. He keeps asking for us to go again. Staff were friendly and helpful. Great location for us as it’s just around the corner. We will definitely return soon.
17 de junio de 2026
Respuesta de Tenpin - Blackpool
Hi there,
Thank you for your fantastic 5* review at Tenpin Blackpool! it's great to hear you found the staff so helpful and friendly at the venue! We are delighted you've had such a great time and we look forward to welcoming you back again very soon! best wishes- Steph
Book 2 hours for the soft play
Book 2 hours for the soft play, far too many children inside it said it can fit over 100 children, yeah it really can’t…the price wasn’t too bad for that bit but tue rest of it ? Extortion- I don’t recon it would last long staying at those prices
Staff member James was amazing
But when I tried asking for a refund- child didn’t even play for 15 minutes before crying and refusing to go back, it was too loud and too busy, the manager told me “it wasn’t a valid reason” and walked away
17 de junio de 2026
Respuesta de Tenpin - Blackpool
Hello, thank you very much for taking the time to leave a review of Tenpin Blackpool! We're sorry for any disappointment caused at your recent visit! We very much appreciate the time taken to make us aware and we will certainly be passing this on to the relevant team for internal review. Best wishes, Jade
Good day out with some mates lots to do
Good day out with some mates lots to do foods ok but not there for food will plan on going again
17 de junio de 2026
Respuesta de Tenpin - Blackpool
Hi Jake,
Thank you for your fantastic 5* review at Tenpin Blackpool! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Seemed so chaotic after you walk passed…
Seemed so chaotic after you walk passed arcade games at entrance. You dont really know where you are going to pay for bowling. Pricing was different to online best paying before you go. Tables in Middle of center was like a free for all had soft play queuing down the middle of them. And other side had bar so close to soft play and tables wasn't much room to queue for drinks and food. We seemes to spend more time waiting in queues then anythjng else. Ordered a snack at the lane for kids [was only portions of fries] and ended up waiting 35 mins after asking staff how long we would have to wait. Layout and signage could have been different. I get its just opened but atleast expected more staff and some more experienced trained staff present at a weekend
13 de junio de 2026
Respuesta de Tenpin - Blackpool
Hello Zoe,
Thank you for taking the time to rate Tenpin Blackpool 3 stars. We're truly sorry to hear about the chaotic experience you had, from the layout and queuing to the long wait for your snack order. We understand your frustration regarding staffing and the overall flow of your visit, especially for a newly opened venue. Your comments are invaluable as we strive to improve. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Great place clean but asked for bowling…
Great place clean but asked for bowling shoes and they didn’t have any so ended up bowling in sandals should make it clear don’t provide shoes. Also the alcoholic beverages was not good my friend ordered a gin didn’t even taste of anything and also no cocktails on the menu which I was looking forward to trying and not many choices of mixers
17 de junio de 2026
Respuesta de Tenpin - Blackpool
Hello Emma,
Thank you for taking the time to rate Tenpin Blackpool 3 stars. We are very sorry to hear about the issues with shoe availability and that the alcoholic beverages did not meet your expectations. We will ensure your feedback is passed on to our team for future improvements. We hope to see you again soon for a better experience. All the best ~ Laura
Respuesta de Tenpin - Blackpool
Hi Laura, thank you for the lovely 5* rating of Tenpin Blackpool. We are delighted to hear that you had an incredible time! We hope to see you again soon for another 5* experience. Best wishes, Jade
Respuesta de Tenpin - Blackpool
Hi Jane , thank you for the awesome 5* rating of Tenpin Blackpool! We hope to see you again soon. Best wishes, Jade
Soft play set up is awful
Soft play set up is awful, it is not seperate to the main room so it is far too loud for young children, they have magnetic gates which are not adequately staffed - would never return
13 de junio de 2026
Respuesta de Tenpin - Blackpool
Hi there, thank you for taking the time to leave a review of Tenpin Blackpool! We are very sorry to hear that your recent visit was not as much fun as we would have hoped! We pride ourselves on excellent customer service and so this is very disappointing to hear and we will most certainly be passing all of your feedback on to ensure improvements are made. Best wishes, Jade
Great fun for all the family we all…
Great fun for all the family we all loved it enjoyed ourselves great deal too recommended hundred percent👍🏻👍🏻👍🏻😁😁😁😁😁😁👍🏻👍🏻👍🏻👍🏻
17 de junio de 2026
Respuesta de Tenpin - Blackpool
Hi David,
Thank you for your fantastic 5* review at Tenpin Blackpool! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Why I’m giving Tenpin a 3 star firstly…
Why I’m giving Tenpin a 3 star firstly on arrival to the venue which my partner had pre booked she was asked for her name 4 times before they found her on the system! Had a wait there. Then he pointed at the lane we were bowling on which was lovely but for me I like to bowl right on tenpins that aren’t attached to string on many occasions we would bowl tenpins would fall by themselves?
Giving your opponent a better advantage.
A bit slippy when bowling but you’ve to expect this with it being new! There’s a barcode and a menu to order drinks and food etc!
5 of us ordered drinks table service 10 minutes later no drinks ? I went to the bar one man run off his feet bless this guy was working hard. I’d give him a 10 out of 10 for his work ethic and how hard he was working anyway I went to the bar as now 15 minutes had past I advised I’d ordered drinks table service they not turned up yet 4 members of staff I could see were stood in the back room near the bar on their phones having a laugh while this guys run off his feet. I advised they missed a drink off my order as at this point one of the four had decided to come and help the guy on the bar she checked the drinks I’ve gone to collect against the receipt and then got it another 5 minutes there her chatty to her mate the look she gave me wasn’t the best I thanked her. On returning to the lane to take my turn my partner was speaking with the family next to us whom had the same experience with their table service other than that I found it very expensive £70 for one game 5 drinks tenpins on string red rose bowling for me is a better experience in Preston plus the tenpins aren’t attached to string!
17 de junio de 2026
Respuesta de Tenpin - Blackpool
Hello Baz,
Thank you for taking the time to rate Tenpin Blackpool 3 stars. We appreciate you taking the time to share your detailed feedback regarding your recent visit. We are truly sorry to hear about the difficulties you encountered from the moment you arrived, particularly with the booking system and the subsequent wait.
We understand your disappointment with the stringed pins and the impact this had on your game, as well as the slippery conditions you experienced. We also sincerely apologize for the significant delays with your drink order and the frustrating experience you had at the bar. It is concerning to hear about the conduct of some of our team members while another was working so diligently. Please be assured that we are addressing these issues internally to ensure our service standards are consistently met and that all our guests receive prompt and attentive service. Your comments about the pricing and your comparison to other venues are also noted. We are continuously working to improve our guest experience and your insights are invaluable in this process. All the best ~ Laura
Needs to improve
The place looks great. Probably teething problems with only recently opening but the food was awful and the coffee I ordered took too long to arrive when staff were stood around at the bar.
17 de junio de 2026
Respuesta de Tenpin - Blackpool
Hello Jeff,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We are sorry to hear that the food and service did not meet your expectations. We are actively working to improve our kitchen and service efficiency. We hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Softplay not secure enough
I really dont feel like the soft play is secure enough there should be like a fence around the seating area having 1 staff member on who's trying to look for people's bookings and also keeping an eye on the doors isnt enough a child is going to run right out of the doors or be taken if something isn't done if you have more than 1 child to watch it would be so easy for one of them to just go also the music for the bowling is ridiculously loud the poor woman trying to check everyone in couldn't hear a thing which made the checking in process 10 times longer than it needed to be and it was so overwhelming for myself and my children I will not bring my children back for the soft play but the other activity's look good
17 de junio de 2026
Respuesta de Tenpin - Blackpool
Hello Chelsea,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We are very sorry to hear about your concerns regarding the soft play security and the noise levels in the bowling area. We appreciate you bringing these issues to our attention, and we will pass your feedback to the team for review and improvement. We appreciate the feedback and hope to welcome you back again soon. All the best ~ Laura
Respuesta de Tenpin - Blackpool
Hi there,
Thank you for your amazing review at Tenpin Blackpool! It's great to hear you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.