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Tenpin - Camberley Opiniones 

129
TrustScore: 4 sobre 5

4,1

No 8 The Atrium, Park Street, Camberley, GU15 3GP Camberley, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... Ver más

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Valorada con 3 estrellas sobre 5

The staff are really friendly and helpful when required. However, there is no AC in the building. This makes bowling and activities much harder as children as getting incredibly hot even hot keeping h... Ver más

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Valorada con 5 estrellas sobre 5

Easy to book and order food online. Got our lane quickly and food arrived promptly. Kids were happy and had lots of fun! Arcade was good too and ticket payout was exciting for them.

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Valorada con 5 estrellas sobre 5

Easy to book online, enjoyed the special tuesday discount scheme. Nice staff, the place was quite busy ( due to half term holidays) but still able to enjoy your own little team’ space. With discount... Ver más

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Información sobre la empresa

  1. Bolera
  2. Bar
  3. Sala de escape
  4. Centro de juego con pistolas láser
  5. Centro recreativo
  6. Sala recreativa de videojuegos

Escrito por la empresa

Tenpin Camberley is in the heart of town at The Atrium on Park Street, easy reach from Frimley, Farnborough, Aldershot and Fleet — well connected whether you’re coming by car or public transport. With 22 bowling lanes and lane lighting effects, we’re a top spot for families, groups and anyone looking for a fun night in Surrey. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the shower singers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Camberley, sorted.


Información de contacto

  • No 8 The Atrium, Park Street, Camberley, GU15 3GP, Camberley, Reino Unido

  • 0333 034 6100

4,1

Muy bueno

TrustScore: 4 sobre 5

129 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(129)

10.890 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Excessive Prices For What It Is.

The biggest issue during my experience was the price. I was hoping to get a discount that offered half-price for a student, but you cannot apply online so I had to go into the store and apply for it physically. Of course, this discount wasn't valid as I was told it does not apply for the summer holidays. While I don't doubt this might have been mentioned in some kind of T&Cs section on the website, £36 is outrageous for two simple bowling sessions.

This price would make a lot more sense if it were to be apart of the dining package or whatever I was offered to make my experience "more worth it", but unsurprisingly, that also happened to be an excessive price (£40+).

Aside from that, our booth was very unclean upon arrival with left over food and drink on the side table. I was quite disappointed and will more than likely not be returning if it isn't for one of their niche deals that take place on a singular day in the week starting late in the evening.

24 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hello Kara
Thank you for taking the time to share your detailed feedback. We are truly sorry to hear about your disappointing experience, particularly regarding the pricing of our bowling sessions and the student discount policy. We also sincerely apologize for the uncleanliness of your booth upon arrival. Your comments about the dining package pricing and the overall value are noted. We are committed to improving our services and will be reviewing your feedback with our team. Best wishes - Clare

Valorada con 5 estrellas sobre 5

Easy to book and order food online

Easy to book and order food online. Got our lane quickly and food arrived promptly. Kids were happy and had lots of fun! Arcade was good too and ticket payout was exciting for them.

26 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi Tina
Thank you for your fantastic 5-star review! We're thrilled to hear that booking and ordering online was easy, and that your lane was ready quickly with prompt food service. It's wonderful that the children had so much fun with the arcade and ticket payout. We hope to see you all again soon! Best wishes - Clare

Valorada con 5 estrellas sobre 5

Efficient and staff very friendly

Efficient and staff very friendly.
Area clean

26 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi
Thank you for your wonderful 5-star rating! We are so pleased to hear that you found our area clean and our staff friendly and efficient. We look forward to welcoming you back again soon. Best wishes - Clare

Valorada con 3 estrellas sobre 5

The staff are really friendly and…

The staff are really friendly and helpful when required. However, there is no AC in the building. This makes bowling and activities much harder as children as getting incredibly hot even hot keeping hydrated. You have spent soo much money renovating that with climate change, keeping these type of areas. Should be much cooler especially when you have gaming equipment

20 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi Pri, thank you for leaving a review of Tenpin Camberley! We're glad to hear our staff were friendly and helpful but we are very sorry to hear that the temperature of the venue felt too hot! Your feedback is so important to us and so please be assured all will be shared with the appropriate team for future improvements! In the meantime, we do hope this will not stop you from visiting us in the future and we look forward to welcoming you back again soon! Best wishes - Mel

Valorada con 2 estrellas sobre 5

Extremely hot!

Extremely hot!! No air conditioning. Affected my child with sensory processing issues, she struggled to play & wanted to lie down. Counter to start the lane should have really started AFTER ordering our drinks. Unable to order water at the lane. Did not want to lose much more time trying to order again. Pizza came out quickly which was good! Lane closed 4 minutes before finish time!

20 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi there, thank you for leaving Tenpin Camberley a 2* rating and review. We are truly sorry to hear about the heat and the impact it had on your child's experience. We will ensure that your feedback is shared with the correct teams for future improvements to be made and we appreciate you taking the time to let us know how we did. We hope to welcome you back in the future for a much better experience! Best wishes - Rosie

Valorada con 5 estrellas sobre 5

Great

Great. The staff were most brilliant

20 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi Felix,

Than you for your fantastic 5* review at Tenpin Camberley! We are delighted to hear that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Valorada con 5 estrellas sobre 5

Great place to visit!

Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spacious. Clean. Good Location, easy to drive to. Highly recommend 👍

18 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi Barbara, thank you for the wonderful 5-star review of Tenpin Camberley! We're so pleased to hear that your grandchildren had a great time and enjoyed their experience with us. It's also fantastic that our team made you feel welcome and that you found our venue clean and easy to access. We really appreciate your high recommendation and we hope to welcome you back again soon! Best wishes - Mel

Valorada con 3 estrellas sobre 5

Awful food

Booked a 'bowl and eat' package for the Family. Not good value. Food was awful! Should have just paid for the bowling and eaten elsewhere.

13 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi Ben, thank you for the review of Tenpin Camberley! We're very sorry to hear that the food package did not meet your expectations and that you found the value disappointing. Please be assured all of your feedback will be forwarded to the relevant team and in the meantime we do hope you will give us another chance where we look forward to welcoming you back! Best wishes - Mel

Valorada con 5 estrellas sobre 5

The food on offer is was amazing the…

The food on offer is was amazing the deal we got 6 burgers and chips for 20 quid is amazing 🤩 had a great time 5 stars

17 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi Alfie, thank you for your 5* review of Tenpin Camberley! It's lovely to hear that you took advantage of our ongoing summer deal and had a 5* experience. We can't wait to welcome you back again shortly! Best wishes-Leila

Valorada con 3 estrellas sobre 5

Not everything works

First I put on the suit, but my gun wasn't working so I had to switch to another one. They told us we would have to recharge our guns or something but we werent able to do that. My team werent able to invade the enemies base because their area just didn't work. When we told the staff they didn't really seem like they cared. Slight waste of money when almost everything isn't working.

20 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi Kevin, firstly, thank you for leaving a review of Tenpin Camberley. We are very sorry to hear about the issues you experienced on your recent visit to the laser-tag and we would like to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Camberley' for somebody to investigate and get back to you regarding this. Best wishes-Leila

Valorada con 5 estrellas sobre 5

Great fun

Easy booking process. Modern facilities. We thoroughly enjoyed our visit.

12 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hello Lexy, Thank you for taking your time to leave us a wonderful 5* review. We are pleased to hear that you found it easy to book and enjoyed our facilities. We do hope to see you again very soon. Many Thanks - Kimberley

Valorada con 5 estrellas sobre 5

Staff were very helpful and…

Staff were very helpful and grandchildren enjoyed bowling

12 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hello Marion, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you and your grandchildren enjoyed your recent visit to us. We do hope to see you all again very soon. Best Wishes - Kimberley

Valorada con 4 estrellas sobre 5

I am doing this because they kept…

I am doing this because they kept sending me emails

12 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi Noah,

Thank you for your lovely 4* review at Tenpin Camberley! We are very sorry to hear that you are receiving emails from us we will ensure this is sent to the correct team to make any future improvements needed. Best wishes- Steph

Valorada con 5 estrellas sobre 5

It whole set up is much better after…

It whole set up is much better after your updates . Thank you kids enjoyed it

12 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi Joseph, thank you for your 5* review of Tenpin Camberley! We're so glad to hear that you love our new look and that the children had such a great time. We can't wait to welcome you back again shortly! Best wishes-Leila

Valorada con 4 estrellas sobre 5

It was great but a bit too hot at the Camberley branch.

It was great but a bit too hot

12 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi there, thank you for your 4* review of Tenpin Camberley! We're so glad to hear that you had such a great time and we appreciate the honest feedback regarding the temperature of the venue. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila

Valorada con 5 estrellas sobre 5

Great place

Great place! Kids really enjoyed themselves, great place for a party

6 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi there, thank you for the 5* review for Tenpin Camberley! We're so pleased to hear that you had a great visit and that you enjoyed the party celebration. We look forward to welcoming you back again soon! Best wishes - Adelaide

Valorada con 5 estrellas sobre 5

Very helpful and understanding staff

Very helpful and understanding staff. I booked a bowling game for 4 people. But they decided not to come last minute. But the staff I spoke to rebooked it right away. Thus, I am grateful.

6 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi Lee
Thank you for your wonderful 5-star review! We're so glad to hear that our team was able to assist you with rebooking your game and that you appreciated their helpfulness. We hope to see you again soon! Best wishes - Clare

Valorada con 3 estrellas sobre 5

Air con & food timing

Air con wasn’t strong powerful enough. We had 2 lanes, separated by the high sofas, bit tricky when it’s a group of young children. Our game included a meal which was brought out pretty much as soon as the children started playing.

3 de agosto de 2026
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Respuesta de Tenpin - Camberley

Hi Stacey
Thank you for your feedback. We're sorry to hear the air conditioning wasn't sufficient and that the lane setup was challenging for your group. We also apologize that the meal was served too early. We will review these points to enhance our guest experience. Best wishes - Clare

Valorada con 5 estrellas sobre 5

Laser tag

Staff member overseeing party

4 de julio de 2026
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Respuesta de Tenpin - Camberley

Hi Claire, thank you for the lovely 5* rating of Tenpin Camberley. We're pleased to hear that the party was a great experience. We hope to see you again soon!
Take care,
Kirsty

Valorada con 4 estrellas sobre 5

Reasonable price for kids party

Reasonable price for kids party. Loved the bowling pin as a gift for friends to draw & sign! If it can organize with a separate & individual area for the party that will be much better.

19 de julio de 2026
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Respuesta de Tenpin - Camberley

Hi Jenny, thanks for leaving a rating and review for Tenpin Camberley! We appreciate you sharing your feedback. We're glad to hear you found the pricing reasonable and loved the bowling pin gift! We'll ensure that your comments regarding a separate area are passed on to the correct teams for internal review. Thanks for your time, and we hope to see you again soon! Best wishes, Jade

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