Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... Ver más
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No 8 The Atrium, Park Street, Camberley, GU15 3GP Camberley, GB
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Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... Ver más
La empresa ha respondido
The staff are really friendly and helpful when required. However, there is no AC in the building. This makes bowling and activities much harder as children as getting incredibly hot even hot keeping h... Ver más
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Easy to book and order food online. Got our lane quickly and food arrived promptly. Kids were happy and had lots of fun! Arcade was good too and ticket payout was exciting for them.
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Easy to book online, enjoyed the special tuesday discount scheme. Nice staff, the place was quite busy ( due to half term holidays) but still able to enjoy your own little team’ space. With discount... Ver más
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Tenpin Camberley is in the heart of town at The Atrium on Park Street, easy reach from Frimley, Farnborough, Aldershot and Fleet — well connected whether you’re coming by car or public transport. With 22 bowling lanes and lane lighting effects, we’re a top spot for families, groups and anyone looking for a fun night in Surrey. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the shower singers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Camberley, sorted.
No 8 The Atrium, Park Street, Camberley, GU15 3GP, Camberley, Reino Unido
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Fine the staff very rude unhelpful and under staffed the security are on a massive power trip the gents toilets smell awful for the money they are making on a daily basis things could be a lot better

Respuesta de Tenpin - Camberley
No issues what so ever
Was son's birthday he absolutely loved it.
Staff were very friendly

Respuesta de Tenpin - Camberley
The venue was good but manager was unfriendly, unwelcoming and appeared out their depth. They were rude to staff and that didn’t set the stage for a nice day out. We were there for a party and made to feel like an inconvenience. The staff on tills etc were helpful but not sure I’d return.

Respuesta de Tenpin - Camberley
Good location and venue. Lanes well presented with addition of personalised photo shots etc.
Only reason did not score 5 was food in deal was poor.

Respuesta de Tenpin - Camberley
Very smooth Happy Laser Birthday Party for my son .

Respuesta de Tenpin - Camberley
Friendly staff
Value for money
Food was ok
Kids thoroughly enjoyed themselves

Respuesta de Tenpin - Camberley
Excellent service easy to book and change booking friendly staff tge kids enjoyed the arcade games after aswell

Respuesta de Tenpin - Camberley
We were welcomed and served immediately, with our booking quickly located and our lane ready for us. The pizza we added to our booking arrived promptly and tasted fantastic

Respuesta de Tenpin - Camberley
My son very much enjoyed having his birthday party at the Camberley bowling. The hosts were great balloon modelling(and replacing ones that popped during the party) they also enjoyed the dance games. The food was enjoyed and fine for the 6 year olds but the couple of 9/10 year old siblings found portions were quite small. Overall the had a great time I don’t know if it was where our lanes were but it was incredibly loud which had been an aspect I was unsure if all the children invited would cope with.

Respuesta de Tenpin - Camberley
We had a fun time, but one small problem kept occurring. We had the bumpers up for one of our team, but when the bumpers went down, a slight ridge was always there on the right hand side, so balls that would have gone down the side were knocked back in and kept in play.

Respuesta de Tenpin - Camberley
Excellent atmosphere and friendly helpful staff. Two games for group of 6 was great. Great offer.

Respuesta de Tenpin - Camberley
Lack of staff was the main problem. I booked an hours session with a pizza deal.
The staff member who registered us on arrival (I believe was the manageress) did it wrong which meant we didn’t start our hour session until at least 10 minutes later.
My daughter spent most of the time queueing up for drinks at the bar. Only 3young girls trying their hardest to book People in, exchange machine tokens, serve at the bar and handle problems with the machine. More staff needed and organised properly . Especially in the school holidays and weekends,

Respuesta de Tenpin - Camberley
The bowling is fun but expensive. My son and his friend where asked to leave even though they were eating pizza.

Respuesta de Tenpin - Camberley
Very busy no staff around to help , when one of the balls went in wrong lane was difficult to find someone and when I did they said they would send someone over half hour later they came, we pre ordered food which was brought out to us but no where to find mayo, or Cutlery and no staff available to ask, so kinds ruined the whole vibe

Respuesta de Tenpin - Camberley
We visited last Saturday and had an awful experience. I have already emailed Tenpin (5 days ago) and am yet to hear anything. Am not surprised.
We ordered drinks via the QR code at the table - prior to bowling. We waited half an hour - no drinks. We approached the bar who said they would bring the drinks over - no drinks. I went up to the bar, to which I insisted I waited until I received our order. I was met with 'well I have to serve this queue of people first'. It was an absolute joke.
I tried finding the 'Manager' who was utterly useless. I explained that we were also having problems with our bowling lane, with bumpers and the camera. I was simply told they were short staffed and they would send someone over; guess what? No one arrived.
To top it all off they had problems with a certain clientele, who were going round intimidating others in large groups. Neither staff or security did nothing about this. The overall experience was appalling, service dreadful and we had a very disappointed child. Would not recommend.
The place needs a lot of changes for this to feel worth the money.

Respuesta de Tenpin - Camberley
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