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Tenpin - Coventry Opiniones 

217
TrustScore: 3 sobre 5

3,2

Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH Coventry, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving. The bowling lane we... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

We enjoyed bowling, error from staff when setting names on board took along time to be sorted due to low staffing and long queues, then bumpers did not work so had to be moved to another lane. Orde... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We booked it for our son & a few of his friends, he said they had a great time & there was lots to do, they tried laser tag, bowling & then the arcade, when I had any questions staff were really helpf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was really easy to book online, and when we arrived, it was a pleasant surprise to know that, with our flat trainers, we could wear our own shoes too! The lane was ready and waiting, the touch-sc... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Bolera
  2. Bar
  3. Sala de escape
  4. Centro de juego con pistolas láser
  5. Centro recreativo
  6. Sala recreativa de videojuegos

Escrito por la empresa

Tenpin Coventry is easy reach from Coventry city centre, Kenilworth, Rugby and across the West Midlands. With modern bowling lanes and lane lighting, we’re a great spot for families, groups and student nights in one of the Midlands’ biggest cities. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Coventry, sorted.


Información de contacto

  • Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH, Coventry, Reino Unido

  • 0333 034 6100

3,2

Medio

TrustScore: 3 sobre 5

217 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(217)

10.703 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Tenpin Coventry top tier

Really good site. Coventry venue has so much going on. Soft play is huge and great for families with young kids. Really quick service at the bar which was nice. Bowling was great too. Would definitely recommend for a family day out.

25 de marzo de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hello Ben,
Thank you for taking the time to rate Tenpin Coventry 5 stars. We're happy you enjoyed your visit to our Coventry venue! It's great to hear that you appreciated the soft play, quick bar service, and bowling. Thank you for recommending us for a family day out! We appreciate your feedback. All the best ~ Laura

Valorada con 5 estrellas sobre 5

Staff reacted very quickly and…

Staff reacted very quickly and efficiently when my grandson had a problem in soft play.

31 de marzo de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi Susan
We're happy to hear that our staff responded quickly and efficiently when your grandson had a problem in soft play. Thank you for your positive feedback! Best wishes - Clare

Valorada con 4 estrellas sobre 5

Wait for drinks let you down

Staff worked very hard to accommodate our group moving us to a lane with nobody else playing near us and moving us to the next lane when the buffer malfunctioned. I would love to have given you 5 stars but ordered drinks to the table via the Web page..had to go and fetch them myself after 40 minutes.

27 de marzo de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi Jac
We appreciate your feedback and are glad our staff accommodated your group. We're sorry the drink service was slow; we'll address this to improve our service. Thank you for your review. Best wishes - Clare

Valorada con 5 estrellas sobre 5

Always have a good experience

Always have a good experience, staff helpful.

1 de abril de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi Katie, thank you for rating Tenpin Coventry a lovely 5 stars! We're delighted to hear you had a great experience and that the team were helpful. We appreciate your kind words!
Take care,
Kirsty

Valorada con 4 estrellas sobre 5

I booked bowling and a karaoke room for…

I booked bowling and a karaoke room for my daughter and some of her friends for her 7th birthday. The children really enjoyed themselves and we felt that it was great value for money.
However, we did have food included with the deal I booked, which unfortunately was terrible. Non of the children or the adult booked on, ate it which was a shame.
The karaoke room was great, though the room we initially went in was not working but this was rectified by the staff and we moved into the room next door.

1 de abril de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi, thank you for taking the time to leave a 4* rating and review of Tenpin Coventry. We're glad your daughter and her friends enjoyed the bowling and karaoke for her birthday, and that it felt great value for money. We're sorry the food wasn't satisfactory and that the initial karaoke room wasn't working. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible.
Take care,
Kirsty

Valorada con 5 estrellas sobre 5

Good fun and very busy (in a good way)

Good fun and very busy. Lovely atmosphere.

1 de abril de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hey Jessica, thank you so much for the lovely 5* rating of Tenpin Coventry. It's great to hear you had a fun time despite being a busier period. We hope to welcome you back again for another 5* experience.
Take care,
Kirsty

Valorada con 2 estrellas sobre 5

New soft play was brilliant, staff are terrible.

New soft play was brilliant, very impressed. However staff are terrible on the bar area. Ordered drinks to my table, after 15 minutes went to the bar to find 5 staff just chatting and my receipt sitting on the back bar. Then ordered food for my children and had to send it all back, and remade.

1 de abril de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi Rory, thank you for taking the time to review Tenpin Coventry! We're glad that you enjoyed the soft play area, but we are sorry to hear that there had been issues with the service and the food and for any disappointment caused. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review- Coventry'. We hope to see you again soon for a better experience! Best wishes - Adelaide

Valorada con 4 estrellas sobre 5

Bowling in Coventry

Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving.
The bowling lane we were allocated was disgusting with chips, chip cartons, drinks & used tomato sauce wrappers everywhere. I clean this up myself as there wasn’t any staff around.The items which I placed on another stand were still there when we left an hour later.

1 de abril de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi there, thank you for the 4* review for Tenpin Coventry! We're glad that you enjoyed the bowling, but are sorry to hear that the service had taken longer than expected and that the lanes hadn't been cleaned before your bowling games. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Valorada con 5 estrellas sobre 5

Tried out the new soft play

Tried out the new soft play - service was great using the app for drinks

1 de abril de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi Sadie, thank you for the excellent 5* review of Tenpin Coventry! We are so pleased you enjoyed our fab new soft play area and we hope to welcome you back again soon! Best wishes - Mel

Valorada con 1 estrellas sobre 5

Safety

Play area it’s self is amazing but the safety of the children that are young and just make a run for it as soon as the doors open or one of the staff open the door for them to run straight out without going back to their parents it’s really unsafe if your not sitting close enough you wouldn’t know your child is making a run for it and anything could happen if they got to the front entrance

1 de abril de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hello, thank you for taking the time to leave a review of Tenpin Coventry! We are so pleased to hear you find our soft play area fantastic! However, we are sorry to hear that you have some concerns over the safety of the children in this area. Please be assured our guests safety is always our top priority, however, all feedback is welcome and if you would like to discuss this further please email us at customer.feedback@tenpin.co.uk with the subject 'Review - Coventry' Best wishes - Mel

Valorada con 5 estrellas sobre 5

Soft Play

We came for the soft play yesterday (31/03/26 at 10am) and the girl on the counter was so helpful and great. Had a really good experience all round. Will definitely be returning.

31 de marzo de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi Gavin, what a wonderful 5* review of Tenpin Coventry! We are so pleased you enjoyed your soft play visit yesterday and received excellent customer service! It is great to hear you will be returning soon and we can't wait to welcome you back! Best wishes - Mel

Valorada con 4 estrellas sobre 5

Laser Tag Party

28 de marzo de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi Adam, thanks for leaving a rating and review for Tenpin Coventry! We're thrilled to hear that you have rated our Laser Tag party 4 stars and we're pleased that you enjoyed your visit. We greatly appreciate your feedback, and we can't wait to see you again in the future! Best wishes - Rosie

Valorada con 1 estrellas sobre 5
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi Safeera, thank you for leaving Tenpin Coventry a rating and review. We're sorry to hear that you didn't have a great visit. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Coventry' where we can look into this further for you. We hope to welcome you back again soon! Best wishes - Rosie

Valorada con 2 estrellas sobre 5

Bowling after we started playing is not…

Bowling after we started playing is not working properly and stopped
Reported to the receptionist it took 40 minutes only to transfer to another lane
Wet disappointing

25 de marzo de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hello Hassan, Thank you for taking your time to leave us a review. We are sorry to hear the issues you faced during your visit to our Tenpin in Coventry. We will pass your feedback on. We do hope to see you again soon for a much smoother experience. Our apologies - Kimberley

Valorada con 1 estrellas sobre 5

Karaoke party disaster

Booked a Karaoke Popstar package for my daughter which says is for 90 minutes of karaoke, includes props and gift for birthday person. The room was dirty with dried on ketchup everywhere, the props were half broken, deflated dirty items just left in the room from previous parties I presume. The mics kept not working, despite multiple requests to sort we ended up with one working intermittently and the karaoke screen kept lagging and freezing. None of the girls could pick songs they wanted and had to use a generic list that we finally managed to queue up so 11 year olds stuck singing ABBA, Queen and Dolly Parton. Manager said nothing they could do to fix and offered a game of bowling which my daughter declined as she’d wanted a karaoke party. The karaoke advertised for 90 mins was only set for 60 mins and we were expected to vacate the room prior to our 90 mins being up so they could have the next booking in there. Food was 4 pizzas in takeaway boxes, not cut up properly, no plates, no napkins. Only thing I will say is that I did get a full refund after a bit of back and forth with the two managers who initially told me they ‘don’t do refunds as a rule’. Really disappointing party and shame for my daughter who had been so excited for it.

25 de marzo de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi Hollie
We appreciate you taking the time to share your experience. We're very sorry to hear that the Karaoke Popstar package did not meet your expectations, especially regarding the room's cleanliness, the condition of the props, and the karaoke equipment issues. We'll address these concerns with our team to ensure we improve the party experience. Best wishes - Clare

Valorada con 4 estrellas sobre 5

Had a fun night

Had a fun night , 7 of us visited £65 for all of us to have 1 game, a very resizable price.The kids also enjoyed the arcade area. our 2 lanes could have been cleaned down as there was left over food and drinks left behind by the last guest's Which I had to clear.

21 de marzo de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi June
We're glad you had a fun night and the kids enjoyed the arcade. We appreciate your feedback regarding the cleanliness of the lanes and will address this with our team to ensure a better experience for all our guests. Best wishes - Clare

Valorada con 5 estrellas sobre 5

Just a really good venue

Just a really good venue. Good bowling. Easy to use.

13 de marzo de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hello Ruaraidh,
Thank you for taking the time to rate Tenpin Coventry 5 stars. We are delighted to hear that you enjoyed your visit to the venue and that you liked the venue. We hope to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Valorada con 5 estrellas sobre 5

Bowling

The bowling was amazing and so was the arcade. Service was quick and employees were very friendly.

7 de marzo de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi Michael, thank you for leaving Tenpin Coventry a lovely 5* rating and review! We're so glad to hear that you enjoyed the bowling and arcade and that our team was helpful. We look forward to welcoming you back again in the future Best wishes - Rosie

Valorada con 5 estrellas sobre 5

Excellent for the kiddies will…

Excellent for the kiddies will definitely be back

28 de febrero de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi Jane, thank you for taking time to leave such a lovely 5* review of Tenpin Coventry! We are so happy to see you had such an enjoyable visit with your family and we are thrilled to hear you will be visiting us again soon! Best wishes - Mel

Valorada con 3 estrellas sobre 5

Very over crowed

Very over crowed. Capacity for soft play is way to high

28 de febrero de 2026
Logotipo de Tenpin - Coventry

Respuesta de Tenpin - Coventry

Hi there, thank you for the review for Tenpin Coventry! We really appreciate your feedback and will ensure this is passed to the correct team. We hope to see you again soon! Best wishes - Adelaide

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