Banner for Tenpin - Dundee

Tenpin - Dundee Opiniones 

245
TrustScore: 4 sobre 5

4,1

Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX Dundee, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First visit on Sunday, had a great time. Venue was very busy and seemed short staffed however we received exceptional service from Charley, Caramen and the team.

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Great facilities and a fun day out with the kids. Although the table service app is a waste of time as i ordered drinks and after haf an hour went to the bar only to find out they had been missed or s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Some time away from the house with young lad away from his console we had fun playing a few games got a bit to eat the ultimate burger and nachos were brilliant then on to the arcade this was our firs... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Food was ordered - took over 30 mins for a burger and a panini! When it arrived - lukewarm at best. Whilst very busy, people wandering across several lanes to come take bowling balls without askin... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Bolera
  2. Bar
  3. Sala de escape
  4. Centro de juego con pistolas láser
  5. Centro recreativo
  6. Sala recreativa de videojuegos

Escrito por la empresa

Tenpin Dundee is easy reach from Dundee city centre, Perth, St Andrews and across Tayside. With modern bowling lanes and lane lighting, we’re a popular spot for families and groups in the east of Scotland. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dundee, sorted.


Información de contacto

  • Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX, Dundee, Reino Unido

  • 0333 034 6100

4,1

Muy bueno

TrustScore: 4 sobre 5

245 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(245)

10.741 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

The staff in the escape rooms were very…

The staff in the escape rooms were very friendly

15 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hello Customer 4,
Thank you for taking the time to rate Tenpin Dundee 4 stars. We appreciate your 4-star rating! We are so pleased to hear that you found the staff in the escape rooms to be very friendly and welcoming, we will pass on this feedback to the staff. We hope to welcome you back again soon. All the best ~ Laura

Valorada con 1 estrellas sobre 5

....

I booked and paid for all my activities in advance, I qued at the front desk and checked in when I arrived. Every time we finished an activity I had to rejoin the que of people coming in to start the next activity. I was booked in so that one activity followed another (as suggested by your staff) so I paid for an hour of bowling but spent 10 minutes of that waiting in a que. Poorly organised and low staff members.

15 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hello Esther,
Thank you for taking the time to rate Tenpin Dundee 1 star. We appreciate you taking the time to share your experience. We're sorry to hear about the long wait times between activities and the impact on your bowling time. We will review our booking process and staffing levels to improve the experience. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Valorada con 5 estrellas sobre 5

Amazing

Amazing, will be coming back again

15 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi Elizabeth, thanks for leaving a rating and review for Tenpin Dundee! We're so happy you had an amazing experience! We look forward to your next visit; thank you again for your positive feedback. Best wishes - Rosie

Valorada con 4 estrellas sobre 5

Good visit

Good visit - bowling alley area was clean and tidy

15 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi David, thanks for leaving a rating and review for Tenpin Dundee! We're glad the bowling alley area was clean and tidy during your visit! Thank you for your positive feedback; we appreciate it greatly and we hope to see you again soon! Best wishes - Rosie

Valorada con 5 estrellas sobre 5

Great value party

Great value party

15 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi Kirsty, thanks for leaving a rating and review for Tenpin Dundee! We're so pleased to hear that you found the party to be great value and we we're pleased to see that you have rated us highly. We greatly appreciate the positive feedback, and we can't wait to welcome you back again soon! Best wishes - Rosie

Valorada con 5 estrellas sobre 5

Having a wee date night with my wife…

Having a wee date night with my wife and we played interactive darts and it was soo much fun and laughter then we played pool and played arcade games which was amazing competitive and just beyond fun, I recommend anyone who reads this get yourself down.

15 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi Rian, thank you for the fabulous 5* review for Tenpin Dundee! We're delighted to hear that you had a great time with your wife and that you enjoyed our fun activities. We look forward to welcoming you back again soon! Best wishes - Adelaide

Valorada con 5 estrellas sobre 5

Amazing

Amazing, first time was at ten pin Dundee and everything very good, staff friendly, food amazing, highly recommend

15 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi there, thank you so much for the excellent 5* review of Tenpin Dundee! We are really pleased to hear you had a great first visit with us. We will be sure to pass this lovely feedback on regarding our staff and food at the venue. We can't wait to see you again soon for another 5* experience! Best wishes, Jade

Valorada con 5 estrellas sobre 5

Great pure awesome

Great pure awesome

15 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi Christopher,

Thank you for your fantastic 5* review at Tenpin Dundee! We are delighted you've had such a lovely time on your recent visit to us. Your feedback is important to us and we hope to welcome you back again very soon! Best wishes- Steph

Valorada con 2 estrellas sobre 5

Had prebooked bowling for an hour as…

Had prebooked bowling for an hour as well as food and drinks. Got straight on the lane, food came 10 minutes later. Had to request our drink on 3 separate occasions. Their excuse was it didn't state what flavour of slushies were required. The I had to go back and ask for fizzy drinks that were purchased. Not very organised. Pool table kept jamming, had to ask for white ball on 2 occasions.

15 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi Mhairi, thank you for taking the time to review Tenpin Dundee! We're very sorry to hear that there had been a long wait for your drinks order to arrive, and that there had been issues with the service and the pool tables. We will ensure your feedback is passed on to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Dundee'. We hope to see you again soon for a better experience! Best wishes - Adelaide

Valorada con 5 estrellas sobre 5

It was a lovely place to have fun and…

It was a lovely place to have fun and celebrate. My kids and others invited enjoyed their time and had lots of fun.
It was really great and the staffs were super nice and welcoming.

12 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi Nosakhare, thank you for the fabulous 5* rating for Tenpin Dundee! We're so pleased to hear that you had a fun celebration and that everyone had a great time. We hope to see you back again soon! Best wishes - Adelaide

Valorada con 4 estrellas sobre 5

Overall it would of been 5 stars

Overall it would of been 5 stars. The staff were friendly and welcoming. But I fortunately one of our sessions on the interactive darts didn't work but no compensation or refund was offered.

8 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi Paul
We're glad the staff made you feel welcome. We regret that one of your interactive darts sessions didn't work properly. We'll review what happened to improve our guest experience. Thanks for your feedback. Best wishes - Clare

Valorada con 5 estrellas sobre 5

The staff were very attentive and were…

The staff were very attentive and were all happy to be of assistance as required. Drinks orders were completed and served in good time.

8 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi Margaret, thank you for the 5* rating and review of Tenpin Dundee. It's wonderful to hear that our team delivered attentive service and fulfilled your drink orders promptly. We look forward to your next visit.
Take care,
Kirsty

Valorada con 4 estrellas sobre 5

Ten Pin Bowling

Well organised and efficient. Friendly staff. Enjoyed our bowling games. The background music in the venue was a bit loud for me but otherwise a great afternoon out. Thanks.

4 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hello, thank you very much for the wonderful 4* review of Tenpin Dundee! We are so pleased you had a great time and found our team super friendly! We also take on board your feedback regarding the music and will be sure to pass onto the team and in the meantime we hope to welcome you back soon! Best wishes - Mel

Valorada con 5 estrellas sobre 5

It was an awesome experience

It was an awesome experience. I love that

8 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi Zuby, thank you for rating Tenpin Dundee 5*! We're thrilled to hear that you had a great experience with us. We can't wait to see you back again soon! Best wishes, Jade

Valorada con 5 estrellas sobre 5

Good service fab night out

Good service fab night out

8 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi Alison, thank you so much for the excellent 5* review of Tenpin Dundee! We are really pleased you had a fab night out and enjoyed the service. We can't wait to see you again soon for another 5* experience! Best wishes, Jade

Valorada con 5 estrellas sobre 5

Easy to book

Easy to book
Friendly helpful staff. Venue was clean and welcoming.

8 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi there, thanks for leaving a rating and review for Tenpin Dundee! We appreciate your lovely feedback regarding our staff and venue. We hope to welcome you back again soon! Best wishes, Jade

Valorada con 5 estrellas sobre 5

Was a fun time

Was a fun time, we looking forward to going back

8 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time at our Tenpin in Dundee! We can't wait to see you again very soon. Many Thanks - Kimberley

Valorada con 3 estrellas sobre 5

Not ideal

Lane kept needing reset which caused us to lose many point as it reset the score every time. Staff were also extremely slow at fixing it, one taking 10 minutes of pressing the call button only for us to have to go and find someone our self.

6 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hello, thank you for taking the time to leave a review of Tenpin Dundee! We are sorry to hear you experienced issues with the lane on your visit, all feedback is welcome and if you would like to discuss this further, please email us at customer.feedback@tenpin.co.uk with the subject 'Review - Dundee' Best wishes, Jade

Valorada con 2 estrellas sobre 5

Great entertainment, poor customer service

Entertainment was great, however, customer service was poor. We were advised that our bowling lane would be a 5 minute wait which we found acceptable, but this equated to a total wait time of 30 mins from our booking time. The previous game was still on the screen and food/drinks weren't tidied for our booked time. The food was pitiful... The hotdog was a sausage on a plain roll.

4 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi there. Thank you for your 2* review of Tenpin Dundee. We are really sorry for the wait and for any disappointment caused with the food on your recent visit. We will ensure this is passed across to the correct team to make any future improvements needed. If you would like to discuss your visit further, please email customer.feedback@tenpin.co.uk with the subject 'Review - Dundee' and we will assist you further. - Best wishes, Jade.

Valorada con 5 estrellas sobre 5

great day out even on easter few…

great day out even on easter few machines broke but fixed quickly

8 de abril de 2026
Logotipo de Tenpin - Dundee

Respuesta de Tenpin - Dundee

Hi Natasha, thank you for rating Tenpin Dundee 5*! We are pleased you had a great day and glad to hear the machines were fixed quickly! Best wishes, Jade

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más