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Tenpin - Eastbourne Opiniones 

182
TrustScore: 4.5 sobre 5

4,4

Broadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I had a lovely time here with my two daughters who are 5 and 7. My only grumbles are that when I went to book online I selected to play 2 games. After clicking to the next page I then got a suggested... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff were absolutely brilliant, helpful and went the extra mile. It was not to over crowded and although nothing spectacular, the food offered was perfect for a family, bowling night

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The bowling was good but.. The lane was not clean and clear of food and drink, from the previous users. Could not get hot drinks, because machine not working for the bar staff. Could not get nacho... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tuesday deal was great. One game for 6 of us with burgers and chips was great price. Didn’t realise the junior burger included chips so I ordered more online and we all had plenty to eat!

La empresa ha respondido


Información sobre la empresa

  1. Bolera
  2. Bar
  3. Sala de escape
  4. Centro de juego con pistolas láser
  5. Centro recreativo
  6. Sala recreativa de videojuegos

Escrito por la empresa

Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.


Información de contacto

  • Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, Reino Unido

  • 0333 034 6100

4,4

Excelente

TrustScore: 4.5 sobre 5

182 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(182)

11.474 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The staff were brilliant and really…

The staff were brilliant and really engaged with the children. That all had a great time.

13 de mayo de 2026
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Respuesta de Tenpin - Eastbourne

Hello Emma,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. It's great to hear the staff were brilliant and engaged so well with the children, ensuring everyone had a fantastic time. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Valorada con 5 estrellas sobre 5

Riley at Eastbourne Tenpin in…

Riley at Eastbourne Tenpin in particular was superb hosting our daughter's 11th birthday party - give that fella a payrise!

2 de mayo de 2026
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Respuesta de Tenpin - Eastbourne

Hi Annie, thank you for leaving Tenpin Eastbourne a lovely 5* rating and review! We're happy to hear that the birthday party was a success! We appreciate you mentioning our team member; we'll be sure to pass along your kind words and recognition. Thanks for your positive feedback! We hope to see you all again soon! Best wishes - Rosie

Valorada con 4 estrellas sobre 5

Pool tables pretty good

Pool tables pretty good, service pretty good, clean & tidy.

1 de mayo de 2026
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Respuesta de Tenpin - Eastbourne

Hi Martin, thank you for the 4* rating of Tenpin Eastbourne. We're glad to hear that you had a nice time and enjoyed the pool tables. We appreciate your kind words. Hope to see you again soon.
Take care,
Kirsty

Valorada con 5 estrellas sobre 5

Good experience

Nice, clean place and plenty to do.

6 de mayo de 2026
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Respuesta de Tenpin - Eastbourne

Hi Gareth, thank you so much for the excellent 5* review of Tenpin Eastbourne! We are really pleased to hear you had a great visit us. We can't wait to see you again soon for another 5* experience! Best wishes, Jade

Valorada con 4 estrellas sobre 5

The facilities were clean and well…

The facilities were clean and well maintained and the staff were helpful

6 de mayo de 2026
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Respuesta de Tenpin - Eastbourne

Hi Lee, thank you for rating Tenpin Eastbourne 4*! It's great to hear that our team were able to help and that you found the venue clean. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade

Valorada con 4 estrellas sobre 5

Staff need to smile!

The experience was great once it started.
Would have been better if the staff smiled and at least acted as if they knew what was happening. My game wouldn’t start, they said I hadn’t paid, I had I booked online with a 2 for 1 birthday offer!

6 de mayo de 2026
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Respuesta de Tenpin - Eastbourne

Hello Anon,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We're glad you enjoyed the experience once it began. We regret the initial issues you faced with the game start and the payment confusion regarding your birthday offer. We'll address the team's demeanor to ensure a more positive and informed interaction in the future. Thanks for your feedback and we hope to welcome you back again soon. All the best ~ Laura

Valorada con 2 estrellas sobre 5

Staff demotivated and extremely…

Staff demotivated and extremely unhelpful low standards, dirty and quite chaotic when ordering service

6 de mayo de 2026
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Respuesta de Tenpin - Eastbourne

Hello Sharon,
Thank you for taking the time to rate Tenpin Eastbourne 2 stars. We appreciate your feedback regarding the team's service and the environment. We'll share this to improve standards, and hope to welcome you back. All the best ~ Laura

Valorada con 5 estrellas sobre 5

Good atmosphere

Good atmosphere
Nice staff

6 de mayo de 2026
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Respuesta de Tenpin - Eastbourne

Hello Hema,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We're glad you enjoyed your experience with us! Thank you for your positive feedback regarding our atmosphere and staff. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Valorada con 5 estrellas sobre 5

The staff were so helpfull and…

The staff were so helpfull and attentive Riley our party organiser was amazing food was lovely and on time. I highly recommend it to others

6 de mayo de 2026
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Respuesta de Tenpin - Eastbourne

Hi Emma, thank you for taking the time to leave such a great 5* review of Tenpin Eastbourne! We are so pleased you had the best time celebrating a birthday and that you would recommend us! We will be sure to pass your lovely feedback on and we very much hope to welcome you back again soon! Best wishes - Mel

Valorada con 5 estrellas sobre 5

Half price Tenpin Tuesday was really…

Half price Tenpin Tuesday was really good value, though the accessibility option is missing from the online booking form :(

29 de abril de 2026
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Respuesta de Tenpin - Eastbourne

Hi Stephanie,

Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Valorada con 5 estrellas sobre 5

Staff were friendly and attentive and…

Staff were friendly and attentive and the gift bundle for the birthday boy is super generous! Would recommend!

18 de abril de 2026
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Respuesta de Tenpin - Eastbourne

Hello Leah, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Eastbourne! We are pleased to hear the birthday boy was pleased with his gift. We do hope to see you again very soon. Many Thanks - Kimberley

Valorada con 5 estrellas sobre 5

Well organised ,

Well organised ,

29 de abril de 2026
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Respuesta de Tenpin - Eastbourne

Hi Natasha,

Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a lovely time whilst on your recent visit to us. It's great to hear you found the venue so organised, and we hope to welcome you back again very soon! Best wishes- Steph

Valorada con 1 estrellas sobre 5

There kicked us out of karaoke

There kicked us out of karaoke, I paid 1 hours worth and got kicked out of 35. very poor service, we was trying to be the next Beyoncé. Very very poor with the way the managers acted. wouldn’t even give me a refund.

28 de abril de 2026
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Respuesta de Tenpin - Eastbourne

Hello Zac,
Thank you for taking the time to rate Tenpin Eastbourne 1 stars. We appreciate you bringing this to our attention. We're sorry your karaoke experience was cut short and that the service and management interaction did not meet expectations. If you email us your experience at customer.feedback@tenpin.co.uk so we can review this with our head office. We hope that your next experience is the 5 star experience we wish to give all our customers. All the best ~ Laura

Valorada con 4 estrellas sobre 5

We had a good time

We had a good time, the only thing that could be improved is the balls were quite greasy so it was harder to bowl.

29 de abril de 2026
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Respuesta de Tenpin - Eastbourne

Hello Toni,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We're glad you had a good time. We appreciate your feedback about the bowling balls, and we'll look into improving their condition for a better experience. We hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Valorada con 5 estrellas sobre 5

Enjoyable,but busy

Arrived slightly early. Gave us our Lane number and roughly how long we'd have to wait.
Area was clean.
We had a great game at a great price.
Booking process was easy.

29 de abril de 2026
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Respuesta de Tenpin - Eastbourne

Hi Sharon, thank you for the 5* rating of Tenpin Eastbourne. We're pleased to hear you had a great time and that everything ran smoothly. We appreciate your kind words and we look forward to your return!
Take care,
Kirsty

Valorada con 3 estrellas sobre 5
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Respuesta de Tenpin - Eastbourne

Hi Philip, thank you for taking the time to review Tenpin Eastbourne! We're sorry that you found the pricing expensive and we will be sure to pass on your feedback. We have some great deals available on different days of the week which can be found on our website here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes - Adelaide

Valorada con 3 estrellas sobre 5

My son had a lovely time but I couldn't…

My son had a lovely time but I couldn't get to the lanes with my disabled son who was in a pram as we was given lanes right in the middle where there was big party's I asked if we could have the 2 lanes that are separate but they said no they was booked or if I could have the end lanes
So I spent my sons whole birthday walking around
I couldn't even play bowling g because of this and I spent 100 for us all to play

29 de abril de 2026
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Respuesta de Tenpin - Eastbourne

Hi Jennifer
We're sorry your son's birthday visit wasn't ideal. We regret that the lane placement made it difficult for you to participate and that we couldn't accommodate your request. We'll review our lane allocation process to improve accessibility for all guests. Thank you for your feedback. Best wishes - Clare

Valorada con 5 estrellas sobre 5

Fab birthday party at laser tag for my…

Fab birthday party at laser tag for my son’s 9th birthday! Staff were great with the kids, food came out quickly when they had finished playing. Will be booking again for my younger sons birthday

29 de abril de 2026
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Respuesta de Tenpin - Eastbourne

Hello Georgie, Thank you for taking your time to leave us an amazing review. We are so pleased to hear that you had a great time at our Tenpin in Eastbourne, celebrating your son's birthday! We are so pleased to hear that everyone had a wonderful time with us. We do hope to see you again very soon. Many Thanks - Kimberley

Valorada con 5 estrellas sobre 5

The Sunday sessions really are great…

The Sunday sessions really are great value and the staff at Eastbourne are always friendly and very helpful.. It’s just an overall affordable great and fun experience every time..! 👌🏼

15 de abril de 2026
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Respuesta de Tenpin - Eastbourne

Hi Mark, thank you for the lovely 5* rating and review of Tenpin Eastbourne. We're delighted to hear you had a fantastic time and were able to take advantage of our Sunday Session. We look forward to your return!
Take care,
Kirsty

Valorada con 5 estrellas sobre 5

Pretty fun no complaints

1 de abril de 2026
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Respuesta de Tenpin - Eastbourne

Hi there
We appreciate your 5-star rating! We are so glad you had a fun experience with no issues, and we hope to see you again soon! Best wishes - Clare

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