Tenpin - Harlow Opiniones 

the staff were polite and helpful, the premises were clean, and it was an enjoyable experience.

The Harlow Tenpin, has no air conditioning and was ridiculously hot.
Also we ordered drinks and they took 20 minutes to come, but they continued to serve other customers around us as soon as they walked up.
We had a pizza in the deal and we was still eating it when our hour was coming to the end, the stuff was standing next to us asking if we was done. When said no they waited for the hour to come to an end and tried to take it. We said no and to leave us.
It was the most uncomfortable I have felt in what was ment to be a great family fun day.

I’ve been bowling for a long time, and those pins were probably way too heavy! In fact, getting a strike was almost impossible... As for the food, it was literally terrible quality—frozen pizza, likely bought at a supermarket; even pizza chains make it better. The pizza was burnt, too, and the fries weren't great...

We had a great time at Tenpin Harlow. My son and I spent an hour playing pool, and at just £7 it was excellent value for money. The tables were in good condition, the venue was clean, and the atmosphere was relaxed and family-friendly. The staff were welcoming, and there was plenty to do, making it a fun place to visit. We'll definitely be coming back for another game and maybe even some bowling next time. Highly recommended!

Service was great. Hygiene was a 5/5. Drinks 10/10. My couple of hours there made me really happy. 10000000/10

Good all round fun

We had a great time with friends at the half prices Tuesday bowling

The facilities were well maintained and clean.
The staff there were amazing and couldn't do enough for us.
The down side was the temperature inside, no air conditioning and no fans on one of the hottest day of the year!!
Come on guys, your poor staff were melting and so were your guests.

Staff was lovely and friendly however karaoke room is not great, mics hardly worked so for that 4 stars

**Update - Despite Laura asking for me to resend of which I have sent twice again, there is still no answer!**

I checked before booking that the venue in Harlow had air con as of the extreme heat. I called and also sent an email, both times I was told they did.

To my shock and disappointment on arrival there was no air conditioning. I asked if it was broken and the bar guy said they don’t have air conditioning. I had already prepaid and booked for 2 games and food as it was my daughter’s birthday treat with 3 of her friends.

The female lady behind the bar was blunt and rude when the girls were picking Thor slush drinks, she displayed she didn’t want to be there quite obviously.

Further, the girls wanted to do karaoke - it’s a small room, only 1 microphone worked and it stopped working mid way through.There was a fan mounted to the wall that circulated dust more than air. We all came out dripping wet.

I sent an email whilst I was there on the reply that confirms there was air con, 5 days later there has been zero reply.

Given there is alternatives I feel cheated for the booking, with close to £180 spent, very simply I would never have booked if the answer was honest that they have no air con.

The kids were hot and grumpy and it made for hard work to keep them entertained!!

To note, I had a reply in less than 24 hours when I enquired about the air conditioning, so I can only assume I am being ignored.

Great venue, fun time had by all. Not helpful with allergy information - otherwise would have been 5 stars. I was given the website for the food allergies from the menu but wanted the crisp allergens. One member of staff tried to help but was stopped by another.

My booking was for my daughter’s 9th birthday with her school friends. I also ordered food within my booking for 12 children. Staff could not advise when it would be best to bring out the food. They told me that was up to me. However, how could I decide when I don’t have experience with how long 2 games with 12 children should take.
And then when the food arrived, not all of the order was there. Some food was sitting there getting cold as the children were still bowling. We waited absolutely ages for 3 burgers. As you can imagine this was not good when children are watching their friends eat and they aren’t.
Lastly, me and other parents were clearing the bowling lane areas of any finished glasses, water/juice jugs etc and not a single member of staff bothered to clear the area until we had finished.

This was supposed to be my daughter’s 9th birthday, but I missed half of it trying to sort out the food order. It caused me stressed and came away unhappy. Also it resulting in me apologising to the children’s parents who child was waiting ages for food. I paid a lot of money for this experience but it was not worth it and will not be visiting again!

The woman on the bar was a bit moody to be in a “fun” place! The tiny amount of aircon wasn’t even worth it! It was so hot we couldn’t wait to get out. We was supposed to be celebrating and would have stayed longer had the atmosphere and temperature been better.

I always like coming here, but this time the experience was not great. Visited on the day of the England match and it was dead - noone else on any lanes. However when a family did arrive, the Tenpin team put them on the lane directly next to us rather than anywhere else which seemed really odd. To add to this, the place was unbearably hot - either the AC was not on or wasn't working. We had two pints of beer, both were warm and flat, and one tasted like it had been sitting in the lines for some time. Overall - very disappointing for a place that we visit regularly and normally does an excellent job.

Staff did a great job with 3 lanes filled with Girl Guides, volunteers and lots of burgers, hotdogs and chips. Highly recommend!

Had a great time stuff were friendly and helpful 10/10 service

Love this place, clean, nice facilities and staff are great.

I regularly bowl at Tenpin Harlow, the last experience being very positive. I’ve noticed how inclusive the staff are. The place was clean and tidy. We always like to play pool after, the tables were well kept.

My daughter Jorgie had her 10th birthday with the team they were brilliant from start to finish the girls loved the singing and music choices could not fault the staff who went above and beyond to make her day special

Have to ring as cannot book concession online I do this weekly for our service users. The helpline staff are always very helpful over the phone. However on taking 2 clients with learning difficulties to Harlow, it turned out we’d been 60p under charged the lady there would NOT let us pay it then as been done over phone, she was most unhelpful and did not have a great attitude towards people with difficulties. Thank goodness a support worker was with our guys, so she finally relented and let the 60p go! Not after she’d made us feel bad- when we only pay what’s charged over the phone! How was we to know undercharged? Staff member could do with some training on how to treat people!