We were able to get onto our lane fairly quickly and system was fairly easy to use. Only negative was the level hygiene as there used glasses left at lane and area had not been cleaned after previ... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY Rochdale, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Staff at Rochdale branch were brilliant. Our karaoke booth has a fault but staff sorted it straight away offering us laser quest. We had also booked bowling and lunch deal for the kids. Really frien... Ver más
La empresa ha respondido
Bowling was fun, arcades were good, food was mediocre at best and took ages, we had finished our game and then had to wait at least another 30 minutes for our food
La empresa ha respondido
On arrival we were greeted by manager who took us to the darts area, she was really helpful and her enthusiasm and knowledge of equipment helped get our family darts night off to a great start. We did... Ver más
La empresa ha respondido
Información sobre la empresa
- Bolera
- Bar
- Sala de escape
- Centro de juego con pistolas láser
- Centro recreativo
- Sala recreativa de videojuegos
Escrito por la empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Información de contacto
Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY, Rochdale, Reino Unido
- 0333 034 6100
4,1
Muy bueno
140 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I booked for my daughter’s 9th…
I booked for my daughter’s 9th birthday. There was myself and 4 children in total. As we arrived early, I told the children they could go in the arcade part first. One of the girls just asked for 10ps as she loved the 10p dropper machines. The one she had picked had a prize of a £5 note, near the edge. She eventually won it but only for it to fall in a different shoot. We asked a member of staff for help but we were told it was because we banged on the machine. Not one of us did. Then are game of bowling was ready. The booth had been left with the previous players waste, no one had moved it. We had opted for the 1 game with food. This should have been 4 children’s meals and one adult meal, there was no difference at all. The girls had won over 600 tickets from various arcade games, as we went to redeem them, both ticket machines were not working and we spent around 5 minutes waiting for staff to help. The only staff member that seemed to be smiling and happy to help was the lady who checked us in for the bowling game. Other than that it wasn’t a great experience.
7 de julio de 2026
Respuesta de Tenpin - Rochdale
Hello Millie, thank you very much for taking the time to leave a review of Tenpin Rochdale! We are very disappointed to hear your recent experience with us was not as enjoyable as we would have liked! Your feedback is so important to us as this helps us to make improvements where needed so please be assured all will be sent to the relevant team! In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Rochdale' Best wishes - Mel
Got sorted with our lane and drinks…
Got sorted with our lane and drinks quickly. We set the lane up wrong but they quickly sorted it for us.
7 de julio de 2026
Respuesta de Tenpin - Rochdale
Hi Guy, what a fabulous 5* review of Tenpin Rochdale! We are thrilled you had the best time and any issues were resolved quickly and we can't wait to welcome you back again soon! Best wishes - Mel
Had a great time with friends making…
Had a great time with friends making the most of your new facilities, bowling, interactive darts, then Karaoke. Highly recommend
1 de julio de 2026
Respuesta de Tenpin - Rochdale
Hi there, thank you so much for rating Tenpin Rochdale 5*! We're so happy to hear that you had a great time with friends and were able to take advantage of our amazing facilities! We hope to see you again soon. Best wishes, Jade
Lovely staff
Lovely staff, very helpful.
Food could be better if offered halal options.
Lots of fun and great for parking.
24 de junio de 2026
Respuesta de Tenpin - Rochdale
Hi Shaz,
Thank you for your fantastic 5* review at Tenpin Rochdale! It's great to hear you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Filthy
Expensive
Filthy
No one cleaned down the tables
Too many balls on the racks and they fell off at one point. Luckily not on any toes this time.
Just clean it down after each session!
24 de junio de 2026
Respuesta de Tenpin - Rochdale
Hi Liz, thank you very much for taking the time to leave a review of Tenpin Rochdale! We are really disappointed to hear your recent visit was not as much fun as we would have liked. Your feedback is extremely important to us as this helps us to make changes/improvements where needed so please assured all will be forwarded to the team! In the meantime, we would advise taking a look at the deal section on our website here https://www.tenpin.co.uk/deals/ for some fabulous deals we have throughout the week and we really hope you will still consider visiting us again in the future! Best wishes - Mel
It was nice quiet time to go the staff…
It was nice quiet time to go the staff was very helpful.
24 de junio de 2026
Respuesta de Tenpin - Rochdale
Hi Nicola, thank you for the wonderful 5* review of Tenpin Rochdale! We are so pleased you had a great time with us and found our team super helpful and we can't wait to see you again soon! Best wishes - Mel
It so amazing love playing bowling…
It so amazing love playing bowling there and the food is lovely
24 de junio de 2026
Respuesta de Tenpin - Rochdale
Hi Alicia, thank you very much for the wonderful 5* review of Tenpin Rochdale! We are really happy to see the best time was had and you also got to sample some of the fab food we have on offer and we look forward to welcoming you back again soon! Best wishes - Mel
Every thing looked like it was tired…
Every thing looked like it was tired and in desperate need of a refresh alleys bowed bowels with bits missing etc
Pool tables not in good condition etc still had a good time but just missing expectations
17 de junio de 2026
Respuesta de Tenpin - Rochdale
Hi Duncan,
Thank you for your 3* review at Tenpin Rochdale! We are very sorry to hear you've not had a great experience whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed and we hope to welcome you back again very soon for hopefully a 5* experience. Best wishes- Steph
Everything went smoothly on time
Everything went smoothly on time. Staff were really helpful and process was.pretty smooth.
10 de junio de 2026
Respuesta de Tenpin - Rochdale
Hi Anjana
Thank you for your wonderful 5-star review! We are so pleased everything went smoothly and our staff were helpful. Best wishes - Clare
Really enjoyed the new look and the new…
Really enjoyed the new look and the new activities available, we did bowling this time but are looking at the escape rooms to go to one day, we enjoyed the atmosphere and the new bowling areas are comfortable will definitely be rebooking to come again
6 de junio de 2026
Respuesta de Tenpin - Rochdale
Hi there,
Thank you for your fantastic 5* review at Tenpin Rochdale! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Decent place for bowling and…
Decent place for bowling and refreshments. The arcade however is bland and need more classic machines to boost excitement!
10 de junio de 2026
Respuesta de Tenpin - Rochdale
Hi Jonny
We appreciate your feedback on our arcade. We are always looking for ways to improve and will consider adding more classic machines. Best wishes - Clare
Respuesta de Tenpin - Rochdale
Hi Julie, thank you so much for this amazing 5* review of Tenpin Rochdale! We are delighted you had the best time and received excellent customer service and we can't wait to welcome you back soon! Best wishes, Jade
Respuesta de Tenpin - Rochdale
Hi Shiana
We are so glad you enjoyed your visit. We hope to see you again soon! Best wishes - Clare
Fun and games
Booking was easy got confirmation straight away lane was ready for me and my grandchildren had fun staff were very helpful food good enjoyed our visit
3 de junio de 2026
Respuesta de Tenpin - Rochdale
Hello Linda, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us and found our booking system easy to use! We do hope to see you all again very soon. Many Thanks - Kimberley
Staff are lovley and made my sons…
Staff are lovley and made my sons bkdghdsy amazing
3 de junio de 2026
Respuesta de Tenpin - Rochdale
Hello Carlie,
Thank you for taking the time to rate Tenpin Rochdale 5 stars. We are so glad our lovely staff made your son's birthday amazing. We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura
Early evening treat.
Took our 3 grandchildren for an early evening treat. Booking in was quick & easy, if a little expensive.
I spent 20 minutes looking for a ball that I could get my thumb in.
3 de junio de 2026
Respuesta de Tenpin - Rochdale
Hi Tony, thank you for the 4* review for Tenpin Rochdale! It's lovely to hear that you had a great visit with your family and that you found it easy to book. We really appreciate your feedback about the bowling balls and will ensure this is passed on. We have some great offers available on different days of the week which can be found here: https://www.tenpin.co.uk/deals/ . We look forward to seeing you again soon! Best wishes - Adelaide
The bowling and overall facilities were…
The bowling and overall facilities were great. We however ordered drinks which were flat and had an unusual taste. These were returned however this process took far longer than I anticipated due to waiting on a manager who eventually came and didn’t address me directly.
27 de mayo de 2026
Respuesta de Tenpin - Rochdale
Hello, thank you very much for the review of Tenpin Rochdale! We are pleased you enjoyed your bowling and facilities with us but we are very sorry to hear that on this occasion there was an issue with your drinks! Please be assured your feedback will be sent to relevant team for future improvements and in the meantime, we very much hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
Respuesta de Tenpin - Rochdale
Hi Chloe, thank you for taking the time to leave a rating and review of Tenpin Rochdale. We're really sorry to hear that your experience felt rushed. We will be sure to pass this feedback on. If you would like to discuss your visit further, please feel free to email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Rochdale' - Best wishes, Jade
My son recently had his birthday party…
My son recently had his birthday party here and it’s was terrific value for the money! The boys all really enjoyed it and can’t wait to visit again soon.
27 de mayo de 2026
Respuesta de Tenpin - Rochdale
Hi Caitlin, thank you for leaving Tenpin Rochdale a fantastic 5* rating. We are so glad to hear your son had a great birthday with us! We can't wait to welcome you all back again soon. Best wishes - Kaylee
Amazing all the time
Amazing all the time. Polite staff and the whole place is now even better in the arcade area. Haven’t been for a while but the refurbishment has done wonders and my children love going there all the time.
Now there’s not only bowling, there is laser tag, escape rooms, karaoke rooms and carrying for parties. Fun day out for the kids.
27 de mayo de 2026
Respuesta de Tenpin - Rochdale
Hello, what a fabulous 5* review of Tenpin Rochdale! We are thrilled you had the best time and got to see all of the amazing activities we have on offer! We are also so happy to hear you love our new look and we can't wait to welcome you back again soon for another 5* experience! Best wishes - Mel
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.