Overall it is great at Tenpin in Warrington, however I feel that there needs to be more staff working, the bay we were in was full of empty drinks and someone had spilt drinks on the floor and left th... Ver más
La empresa ha respondido
Localización
Cambiar localización10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... Ver más
La empresa ha respondido
Great price, lots of activities to do More staff needed during busy periods, long queues, nobody attended to fix issue with lane and it was broken the whole game
La empresa ha respondido
We managed to bowl without wait too long this time , but was gutted we didn't manage to get anything to eat while there this time,due to being out of food stock, according to staff due to a very busy... Ver más
La empresa ha respondido
Información sobre la empresa
- Bolera
- Bar
- Sala de escape
- Centro de juego con pistolas láser
- Centro recreativo
- Sala recreativa de videojuegos
Escrito por la empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Información de contacto
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, Reino Unido
- 0333 034 6100
4,2
Muy bueno
317 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I booked a kareoke party for my…
I booked a kareoke party for my daughter .
After an hour the karoke was turned off so we vacated assuming it was time for the food as had no direction of what to do. I sat the girls down at a free table as there was no reserved space, to be approached by a member of staff saying that we had another 30 mins in the booth. I explained that the kareoke had turned off so we may as well have the food. The pizza ls that were served were disgusting, they had obviously been sat for a long time as they were cold and solid and one was burnt to a crisp, this one I returned. On top of that i asked for juice for the girls at the party and was charged £7.50 for them. A drink would be a small expectationsl to be included in a "party" Overall i was extremly dissapointed and will not be booking a party with ten pin in the future
25 de abril de 2026
Respuesta de Tenpin - Warrington
Hi Kat, thank you for taking the time to review Tenpin Warrington! We're very sorry to hear that your recent party experience had not been up to the usual high standards we aim for and that there had been technical issues in the karaoke room, and issues with the pizzas and the drinks. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Warrington' and we can pass this to the correct team to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide
Darts
Darts games didn’t work correctly, not a picking the darts up when they went in the board, staff reset but it still missed some
29 de abril de 2026
Respuesta de Tenpin - Warrington
Hi
We appreciate your feedback and are sorry the darts game malfunctioned. We'll investigate why the darts weren't registering correctly and work to prevent this issue in the future. Best wishes - Clare
Took 4 x kids all had a great time…
Took 4 x kids all had a great time bowling.
Enjoyed the arcade too and food and drink all good.
29 de abril de 2026
Respuesta de Tenpin - Warrington
Hello Sarah, Thank you for taking your time to leave us an outstanding 5* review. We are so pleased to hear that you all had a wonderful time at our Tenpin in Warrington. We do hope to see you again very soon. Many Thanks - Kimberley
It was a truly magical place
It was a truly magical place, the vibe was right on and all my pals agree that this place tenpin was the place to be.
Also the pizza was top notch and tge staff were friendly and welcoming
29 de abril de 2026
Respuesta de Tenpin - Warrington
Hi Finlay, what an excellent 5* review of Tenpin Warrington! It is fantastic to see that you and your friends love to visit and you enjoy our food and find our team really friendly and we hope to see you all again soon! Best wishes - Mel
Great Bowling Day
We have been visiting here for a few years now and always had a great experience every time. The staff are friendly and very helpful. The facilities are fantastic especially after the recent refit. The value for money is second to none in the area it is still the best and cheapest by far, also has free parking. Would thoroughly recommend a visit if you are thinking of a day out.
29 de abril de 2026
Respuesta de Tenpin - Warrington
Hi Leonora, what a fabulous 5* review of Tenpin Warrington! We are delighted to hear you always enjoy your visits over the years, love our new look and always find our fab team friendly and helpful! We hope this means you will continue to visit and we can't wait to welcome you back soon! Best wishes - Mel
Recent Refurb = Excellent!
Very easy to book - whole place looks great since the recent refurb. Will definitely be back soon.
17 de abril de 2026
Respuesta de Tenpin - Warrington
Hi Simon, what a brilliant 5* review of Tenpin Warrington! We are really happy to see you found our booking process easy and that you love our new look and we can't wait to see you for some more bowling fun soon! Best wishes - Mel
Bowling
The staff were great. The place looks fantastic now it's done up. Very modern. Food was lovely and we really had fun
21 de abril de 2026
Respuesta de Tenpin - Warrington
Hi Laura
We're delighted you enjoyed your visit to our updated venue! It's great to hear that you had fun and that you appreciated our staff and food. Thank you for your fantastic review! Best wishes - Clare
Enjoyable day out
Took my son and his best friend for an afternoon together and we had a great time two games and a slushy each wasn’t too expensive but was great fun 🤩
21 de abril de 2026
Respuesta de Tenpin - Warrington
Hi Simon
We're happy to hear that you and the boys had a great time with the games and slushies! It's wonderful that the afternoon provided such fun without being too expensive. Thanks for your positive feedback! Best wishes - Clare
Family bowling
Our alley was already for our arrival it was easy to set up the lane on the computer.
It was very busy so glad we booked ahead.
Will definitely be calling again
We all had fun
17 de abril de 2026
Respuesta de Tenpin - Warrington
Hello Kerry, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in Warrington! We can't wait to see you all again very soon. Many Thanks - Kimberley
My grandson & his friends love to go…
My grandson & his friends love to go bowling
21 de abril de 2026
Respuesta de Tenpin - Warrington
Hi Suzanne
We're so glad your grandson and his friends love bowling! Thank you for the 5-star rating; we appreciate your positive feedback. Best wishes - Clare
Enjoyable experience
Very easy to book online. Reception staff helpful, bowling Lane worked well. Being a Saturday afternoon it was very noisy but to be expected. We and our 4 year old grandson enjoyed and will be back.
21 de abril de 2026
Respuesta de Tenpin - Warrington
Hello Roy,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We appreciate you taking the time to leave us a 4-star rating! We're glad booking was easy and the staff were helpful. It's great to hear that you and your grandson enjoyed your visit and plan to return! We hope your next visit is a 5 star experience. All the best ~ Laura
Staff was friendly
Staff was friendly
Kids loved it and I enjoyed a lovly coffee with free WiFi while I worked happy all round
21 de abril de 2026
Respuesta de Tenpin - Warrington
Hi Kelly
We're happy to hear that your children enjoyed their time with us, and that you enjoyed our coffee and free WiFi. We appreciate your great feedback and hope to see you again soon! Best wishes - Clare
Cleaning care
My friends and I played a few games and had fun,it was good but most of the tables were full of empty glasses and food leftovers so it looked quite dirty and it stayed like that for hours,in the conditions where that particular venue wasn’t busy (Wednesday evening)
21 de abril de 2026
Respuesta de Tenpin - Warrington
Hello Moldovan,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We appreciate you bringing the cleanliness issue to our attention. We're glad you had fun playing games. We'll address the table clearing issue with our team to ensure a better experience. Thanks for your feedback and we hope that your next visit is a 5 star experience. All the best ~ Laura
Luke the party host was good
Luke the party host was good - accommodating requests (knife for birthday cake, plates etc) and checking on bowling lane availability
21 de abril de 2026
Respuesta de Tenpin - Warrington
Hi Sarah
We're happy to hear that the party host was helpful and accommodating with your requests! Thanks so much for sharing your positive experience with us. Best wishes - Clare
Slow service , overall good night
The evening was good , and the bowling was a fun activity however its on 4 stars due to having to wait 20 min for a drink after i ordered it on the qr code on the aisle we ended up finishing both games of bowling before it arrived
19 de abril de 2026
Respuesta de Tenpin - Warrington
Hello Domanic,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We're glad you enjoyed the bowling. We're sorry about the delay you experienced with your drink order. We will review our service process to improve the speed of our deliveries. Thanks for your feedback and we hope to welcome you back again soon. All the best ~ Laura
We have been quite a few times since…
We have been quite a few times since the refurb and have enjoyed it.
We have another booking coming up too.
The team and management seem to really be trying.
The toilets are a huge improvement.
We love the interactive darts and soft play
15 de abril de 2026
Respuesta de Tenpin - Warrington
Hi Samantha
We're happy to hear that you've enjoyed your visits since the refurbishment! It's great to know that you appreciate the team's efforts, the improved restrooms, interactive darts, and soft play. Thank you for your positive feedback, and we look forward to your next booking. Best wishes - Clare
The soft play area is a plus
The soft play area is a plus, ensuring little ones who are unable to bowl can also have a great time playing.
15 de abril de 2026
Respuesta de Tenpin - Warrington
Hello Mercy,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're glad you enjoyed your experience! It's great to know that the soft play area added to the fun for the little ones. Thank you for your positive feedback. All the best ~ Laura
The bowling alley is really clean
The bowling alley is really clean
The staff are all very polite and helpful
All the facilities are really good and the food prices is not bad. Overall really good family day out and would definitely go back.
15 de abril de 2026
Respuesta de Tenpin - Warrington
Hello Lisa,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We appreciate your fantastic 5-star rating! It's great to hear you enjoyed the clean environment, helpful staff, and good facilities. We're delighted you had a wonderful family day out and look forward to your return. All the best ~ Laura
fairly disappointing
We went there with 10 people, had to wait at the reception about 15 minutes because, as the member of staff told me: one of the lane had technical issues, they are trying to fix them. There were other lanes available but they wanted to make sure we will have tho originally assigned once. Which is fine, busy day. We could wait. After started playing one of the lane kept breaking down. The staff tried to “fix” it. It broke anyways. Half of the group had to relocate to a different lane and start all over. Which is great. They could play what we paid for, but we got there together yet finished different times, because of the issues. Some of us ordered drinks and had to wait about 30 minutes to be served. It was Sunday and very busy but the place is always packed , so they could plan for that. Overall it was fairly disappointing.
15 de abril de 2026
Respuesta de Tenpin - Warrington
Hello Norbert,
Thank you for taking the time to rate Tenpin Warrington 2 star. Thank you for your review. We regret to hear about the lane issues and the delay you experienced with your drinks order. We understand your group's experience was impacted by these problems, and we will share your feedback with our team so we can improve our service. We hope that your next visit is a more successful and 5 star experience. All the best ~ Laura
Impressive
I haven't been for a few years but think the transformation is great..play area for the toddlers, the interactive darts etc.
Really enjoyed our few hours there.
15 de abril de 2026
Respuesta de Tenpin - Warrington
Hello Mr Kennedy,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're happy to hear that you enjoyed the updates we've made, including the play area and interactive darts. Thank you for taking the time to share your positive experience with us! All the best ~ Laura
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.