Very reasonable pricing. Pleasant and helpful staff. The only negative comment is regarding the choice of bowling balls. I took my grandchildren aged 9 and twelve and the lightest ball available was f... Ver más
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Consulta las opiniones de los clientes
The staff friendly and helpful, but the food was not up to the standard we had last time we visited with a group, the pizza first time was brilliant but this time pizza crust so hard unable to eat, ch... Ver más
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Falkurk bowling was an enjoyable day for me and my 2 5year old grandchildren staff were friendly helpful toilets were clean games were good aswell grandkids lived it ...there was 1 thing i forgot to a... Ver más
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Easy location to find and booking process was easy to follow online. Although there wasn't many people staff didn't seem in a rush to help you on the counter. Bowling was fun for our group although th... Ver más
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Información sobre la empresa
- Bolera
- Bar
- Sala de escape
- Centro de juego con pistolas láser
- Centro recreativo
- Sala recreativa de videojuegos
Escrito por la empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Información de contacto
Aragon House, MK43 0EQ, Cranfield, Reino Unido
- 0333 034 6100
- www.tenpin.co.uk
4,2
Muy bueno
12 mil opiniones
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We normally go to Hollywood Bowl but…
We normally go to Hollywood Bowl but coming to Tenpin is so much better, the boys love playing the arcade games after we have played bowling as Tenpin have so much more than Hollwood Bowl.
11 de septiembre de 2026
Respuesta de Tenpin
Hi Lynne, thank you for leaving a 5* review of Tenpin Dundee! This is wonderful to hear and we look forward to welcoming you back again shortly! Best wishes-Leila
Was a great pleasure bowling with yous…
Was a great pleasure bowling with yous loved every minute
11 de septiembre de 2026
Respuesta de Tenpin
Hey Claire, we're delighted that you enjoyed your bowling with us! It's so kind of you to leave us such a lovely 5* review, we really appreciate it. We're looking forward to welcoming you back for some more bowling soon :) - Megan
Great customer service I received from…
Great customer service I received from Kyle the manager
11 de septiembre de 2026
Respuesta de Tenpin
Hi Natalie
Thank you for your wonderful 5-star review! We are so pleased to hear that you received great customer service during your visit. We hope to see you again soon! Best wishes - Clare
The staff were lovely was very helpful
The staff were lovely was very helpful the room was clean and it was a very fun experience only thing that could have made it better some more ventilation in the room it got very stuffy very fast and more diverse songs to pick from but otherwise every fun and would definitely come back
11 de septiembre de 2026
Respuesta de Tenpin
Hi There
Thank you for your 4-star rating and for sharing your positive experience! We're delighted to hear our staff were helpful and that you found the room clean and the experience fun. We appreciate your feedback regarding the ventilation and song selection, and we'll certainly take this into consideration. We look forward to welcoming you back again soon! Best wishes - Clare
Good visit all enjoyed bit of misunderstanding re how food was ordered but sorted
Good visit all enjoyed
11 de septiembre de 2026
Respuesta de Tenpin
Hello John, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you enjoyed your recent visit to us. We will pass your comments onto our team. We do hope to see you again soon for a much smoother visit. Best Wishes - Kimberley
We got one of our bowling balls stuck…
We got one of our bowling balls stuck and we pressed the Help button and all of a sudden the worker got there literally in a click
11 de septiembre de 2026
Respuesta de Tenpin
Hello Alfie, Thank you for taking your time to leave us a great 5* review. We are thrilled to hear that you enjoyed your recent visit to our Tenpin in Acton. We are pleased to hear our team managed to get to you promptly and sort this for you. We do hope to see you again very soon. Many Thanks - Kimberley
Typical bowling centre - not 5*, not awful
Typical bowling centre. Understaff and staff not that worried about customer service (long waits at reception, food left without checking anything is needed, long waits at bar to get condiments for food).
Reasonable value (when booked with offer), kids happy at experience.
6 de agosto de 2026
Respuesta de Tenpin
Hello there, Thank you for taking your time to leave us a wonderful 4* review. We are pleased to hear that you enjoyed your recent visit to us. We will pass your feedback onto our team regarding the length of time that you had to wait. We do hope to see you again soon for a much smoother visit. Many Thanks - Kimberley
Reasonable prices and good atmosphere
13 de septiembre de 2026
Respuesta de Tenpin
Hello, Thank you for taking your time to leave us a wonderful 5* rating for our Tenpin in Swansea. We are pleased to hear that you liked our atmosphere and found us good value for money. We do hope to see you again very soon. Many Thanks - Kimberley
It was alright
It was alright - very much a youth club on the Friday of the summer holidays we attended!!
11 de septiembre de 2026
Respuesta de Tenpin
Hello Claire, Thank you for taking your time to leave us a review. We are pleased to hear that you enjoyed your recent visit to us. We would love to hear how we can gain those final stars from you. We do hope to see you again very soon. Best Wishes - Kimberley
It was a nightmare my son sat in…
It was a nightmare my son sat in chewing gum on your seats, the bumpers wouldn't come down or when they did straight back up like on a loop, the food came out cold and the server spilt coke on me so to be fair not great
11 de septiembre de 2026
Respuesta de Tenpin
Hello David, thank you for taking the time to leave us your honest review. We're incredibly sorry, it sounds like we dropped the ball during your visit and this is not the standard we strive to uphold. If you would kindly pop us an email to customer.feedback@tenpin.co.uk with the name of the Tenpin location you visited, along with details of your visit, we would love to discuss the matter further. Thank you. - Megan
Great family bowling
Played 2 games of bowling with the family and all had a nice time.
13 de septiembre de 2026
Respuesta de Tenpin
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you and your family had a great time at our Tenpin in Southport. We do hope to see you again very soon. Many Thanks - Kimberley
It was such a great time and so much…
It was such a great time and so much fun and the staff was awesome on what thay do thanks for haven us and I will be booking agen for my daughter birthday in March thanks agen .
Caroline Ann mackay
4 de septiembre de 2026
Respuesta de Tenpin
Hello Caroline, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Edinburgh. We are pleased to hear that you had a great time with us and found our team helpful throughout your visit. We can't wait to see you again very soon. Many Thanks - Kimberley
Not the best
We keep going to TenPin because it’s cheaper and closer than King Pin. It’s hard work checking in - I feel like this should be so much easier. You have to walk to the furthest point in the building, through packed seating areas and then queue in a muddle of bar customers. Then it’s back to the lanes to find out it’s broken and then back to the bar. Drinks to lanes are 20+ minutes. Tables are dirty.
13 de septiembre de 2026
Respuesta de Tenpin
Hello there, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Warrington. We are sorry to hear that you didn't find our layout particularly helpful. We will pass your feedback onto our team. Best Wishes - Kimberley
Love coming to tenpin
Love coming to tenpin, plenty to do bowling, lazertag pool etc great to have it all in the same place. Prices reasonable too, great place for family gathering or even a night out with friends
6 de septiembre de 2026
Respuesta de Tenpin
Hi Lisa, thank you so much for the 5* rating for Tenpin Dundee. We're so glad that you enjoyed our facilities and found our pricing to be reasonable. We hope to see you again soon. Thanks again. Best wishes, Jade.
Perfect day
Can't fault any of the staff, when adding to our booking in the phone it was easy, when in the venue (Stoke) all staff were so helpful, kind and pleasant to talk to. We all had a wonderful time bowling and in the karaoke room, thanks everyone!
4 de septiembre de 2026
Respuesta de Tenpin
Hi Joshua, thank you for the lovely 5* rating of Tenpin Stoke. We are delighted to hear that you had a fun time and found the team provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade
Respuesta de Tenpin
Hi Liv, thank you for the lovely 5* rating of Tenpin Redditch! We are delighted to hear that the venue was clean and that you found the team provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade
Staff really helpful
Staff really helpful. New layout is very good although the card for the machine is a little confusing.
Booking easy online.
7 de septiembre de 2026
Respuesta de Tenpin
Hi Maria, thank you for the 5* rating of Tenpin York. We're pleased to hear that you had a good time and loved the new look. Your feedback is important to us and we will ensure this is passed on for future improvements.
Take care,
Kirsty
Great refurb and looks great
10 de septiembre de 2026
Respuesta de Tenpin
Hi Daniel, thank you so much for the lovely 5* rating of Tenpin York. We're delighted to hear you had a great time and loved the look of the venue. Hope to see you again soon!
Take care,
Kirsty
a lack of attention to cleanliness, customer service, food quality. safety and general standards.
On entering the venue, my immediate impression was that the music was excessively loud, particularly given the time of day. I asked for the volume to be reduced, and to their credit, this was done immediately.
However, there were several other issues that significantly affected my experience.
The floor in the bar area was noticeably sticky. Given how early it was in the morning, this gave the impression that the area had not been cleaned properly following the previous evening. This was particularly disappointing and did not create a good first impression.
When I approached the bar, there were two members of staff present who appeared to be engaged in conversation with one another. Despite being clearly visible and standing at the bar, I was not acknowledged until I spoke to them myself. When I attempted to place my order, one member of staff refused to serve me, explaining that the particular side of the bar was apparently for food orders only, despite it being 11am. This was unnecessarily confusing and did not feel particularly welcoming or customer-focused.
I was also concerned by the gate next to the soft play area, which remained open. Children appeared to be able to enter and exit the area relatively freely, provided they were wearing a wristband. From a safeguarding and safety perspective, I found this concerning. In a venue specifically catering for children, I would expect greater control over access and exit from the soft play area.
Unfortunately, the food was equally disappointing. The quality was poor, and approximately half of the children in our group did not eat their food. For a venue aimed at families and children, I would expect considerably better standards when it comes to the quality and presentation of the food.
There was also a basic lack of attention to detail with the drinks. The squash in the jug had clearly not been mixed properly — the top was essentially water while the squash had settled at the bottom. No stirrer was provided with the jug, meaning we were left to try to resolve this ourselves.
Overall, the experience gave me the impression that there was a lack of attention to cleanliness, customer service, food quality, safety and general standards. While I appreciate that individual issues can occur, there were simply too many shortcomings during one visit to overlook.
Unfortunately, based on this experience, I would not be in any rush to return.
5 de septiembre de 2026
Respuesta de Tenpin
Hi Litsa, thank you for taking the time to leave a review of Tenpin Gloucester. We're sorry to hear about your recent visit and the issues that you were faced with. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please use the subject as 'Review - Gloucester'. Once again, we're sorry for any disappointment caused and we do hope you will give us another chance in the future!
Take care,
Kirsty
The price for the Thursday night was…
The price for the Thursday night was good value. The burger was not that great but for the price you get what you pay for.
10 de septiembre de 2026
Respuesta de Tenpin
Hi, thank you for the 4* rating of Tenpin Plymouth Barbican. We're glad to hear that you found the Thursday deal great value. We're sorry to hear that the food did not meet the standard you were hoping for. Your feedback is important to us and we will ensure this is passed on to the team for future improvements.
Take care,
Kirsty
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