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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found Terabyte online. A brief phone call with the team suggested I drop into the store, which I did straight away. The assistant quickly identified the problem (there was water inside my Mac screen... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

🤬😡PÉSSIMA EMPRESA, PÉSSIMO PÓS VENDAS!!!!Se vc tiver problema esquece, te ignoram, qdo respondem te dão uma burocracia danada pra resolver e mesmo vc fazendo tudo que pedem não resolvem, tem mais de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had to use their services for data transfer especially whats apps from a Samsung to an iphone. Was very pleasantly surprised at the level of professionalism and quality of work. All doen without fuss... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lenovo X1 Carbon. I think it was a complicated replacement work, with both battery ports needed to be replaced. Only one was seemingly possible to do, but Terrabyte was able to make both ports operati... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de computadoras
  2. Tienda de accesorios para teléfonos celulares
  3. Tienda de celulares
  4. Tienda de accesorios para computadoras
  5. Servicio de reparación electrónica
  6. Tienda de reparación de teléfonos celulares

Escrito por la empresa

At TERABYTE ELECTRONICS, our goal is clear: to become the best Electronics Store in the London area. To do that, we provide an unrivalled selection of the best quality gadgets, a unique and enjoyable shopping experience, and extraordinary customer service. Our comprehensive warranties and professional support ensure our customers’ total satisfaction even after their order is complete.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

233 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing experience at this shop great…

Amazing experience at this shop great staff Kay was so helpful

9 de junio de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Shauna,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again

Valorada con 5 estrellas sobre 5

Great place

Great place! The guys here are very helpful, always go to them when I need something for my mobile. Strongly recommend this business

9 de junio de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Marcela,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again

Valorada con 5 estrellas sobre 5

AMAZING service from all 3 people…

AMAZING service from all 3 people working at the store that gave me their help at individual times! Firstly, I had my phone’s back screen repaired and because at a previous repair store they had done some damage they did the best they good to fix that and gave me a complementary back glass which would help keep everything and place and fixed everything at a much cheaper price than at a previous store. After two weeks I spilled tea on my Mac and was freaking out that the repair would be very costly or my Mac wouldn’t work but they cleaned my Mac perfectly inside using an appropriate machine and because it didn’t have any damage I wasn’t additionally charged. HIGHLY recommended!

7 de junio de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Florence,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again

Valorada con 5 estrellas sobre 5

The service and speed of fixing mu…

The service and speed of fixing mu phone was very good. Had my phone fixed and is back to working as it was before. Excellent job done.

29 de mayo de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Brenda,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again

Valorada con 5 estrellas sobre 5

Great service

Great service. Best in the area, fixed my iphone 11 after water damage

28 de mayo de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Beau,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again

Valorada con 5 estrellas sobre 5

Quick replacement service offered to me…

Quick replacement service offered to me by terabyte electronics for IPhone 11 Pro Max just in 15 mins.

26 de abril de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Anderson,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!!

Valorada con 5 estrellas sobre 5

I've had my computer fixed by Terabyte…

I've had my computer fixed by Terabyte Electronics (Computer Repair, Laptop Repair, and Data Recovery) twice. Both times, the service was exceptional, with succinct and straightforward explanations of the issues and the cost of the necessary repairs. The turnaround time for repairs was short, and my own search for service providers revealed that the rates were reasonable. They have my highest recommendation, and I won't think twice about using them again!

24 de abril de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Andrew,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!!

Valorada con 5 estrellas sobre 5

10/10 Seriously impressed and could not…

10/10 Seriously impressed and could not be happier with the service and advice. The technician done a fantastic job of sorting out a software crash on our laptop and thoroughly gave the system a bill of health. Top top team.Would I recommend? Absolutely. The service price was really reasonable as well. Thanks again, if I have any computing issues, then this is where I'm going 👍🏻😉

24 de abril de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Christian,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!!

Valorada con 1 estrellas sobre 5

I went to this store to inquiry about…

I went to this store to inquiry about estimate price for a tablet. Even though he had mentioned that we have to see it before telling you a price. He started to yell at me only because I asked several times as I felt he didn't understood what I wanted to say. I wanted to say to him that maybe if I tell him the name of the tablet and the damaged he could tell me an estimate. Instead, he shouted at me and made me feel unease. At the end I had to leave and very upset and crying.
I will never go to this store again and I'd advise no-one to go here.

18 de abril de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hi Mariam,

Thanks for rating us 1 star rating, We discussed this with the store manager and investigate carefully and the outcome of this is you asked for ipad tablet screen replacement changes and you were very adamant that we offer you £30 previously for glass change and one of the team members said very clearly we don't give this price as we got set prices depending on model of ipads but at least 8/9 times you failed to understand, then you asked for Samsung S21fe Lcd replacement and you were quoted instantly which was cheaper then Samsung £40/- with labour, As you had phone with you and also you know product info, unfortunately, you didn't have ipad model number and just after estimate prices which we dont provide as we want to be accurate with prices and we know how are competitors are.The person you were talking to he is very well trainned to look after customers well also wedo agree he have high pace tone but he was NOT RUDE TO YOU.He also mentioned his tone is high. Once again we are sorry if you felt that you were not treated well but we do our best to make every customer go happy.

Valorada con 5 estrellas sobre 5

Quick Replacement for MY Samsung S22…

Quick Replacement for MY Samsung S22 ultra for very cheap price 👌

13 de abril de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Anne,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!!

Valorada con 5 estrellas sobre 5

Muito bom atendimento

Muito bom atendimento , indico

6 de abril de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Lucas,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!!

Valorada con 5 estrellas sobre 5

Good service happy thank you

27 de marzo de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Abdul,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Valorada con 5 estrellas sobre 5

Saved my iPad from erasure

Saved my iPad from erasure, friendly and supportive. Lovely team

6 de marzo de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Evan,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Valorada con 5 estrellas sobre 5

Good and helpful advice 👍

21 de febrero de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Celeste,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Valorada con 5 estrellas sobre 5

Great customer service highly…

Great customer service highly recommended

17 de febrero de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Hamad,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Valorada con 5 estrellas sobre 5

It was really amazing shop to repair…

It was really amazing shop to repair phon and selling good staff

17 de febrero de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Saeed,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Valorada con 5 estrellas sobre 5

Helpful and knowledgeable staff and…

Helpful and knowledgeable staff and accommodating, they gave me a very generous discount

16 de febrero de 2023
Opinión espontánea
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Respuesta de Terabyte Electronics

Hello Andreas,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Valorada con 5 estrellas sobre 5

Replaced phone with data transferred quickly.

Replaced phone. Quick turnaround and professional, they sorted out an initial problem efficiently, providing a detailed explanation of the Data transfers needed and made. Also very good value compared to Apple or some of the other high street chains. Highly Recommended

13 de febrero de 2023
Opinión espontánea
Logotipo de Terabyte Electronics

Respuesta de Terabyte Electronics

Hello Marcio,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Valorada con 5 estrellas sobre 5

Best price and on time service thank…

Best price and on time service thank terabytes electronic

8 de febrero de 2023
Opinión espontánea
Logotipo de Terabyte Electronics

Respuesta de Terabyte Electronics

Hello Kaysar,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Valorada con 1 estrellas sobre 5

Very expensive, rip off

If you think paying £400 to get your laptop (which is only one year and half old) fixed, then they are good. Sounds like a rip off to me. Also to loose half the storage that I used to have.

21 de enero de 2023
Opinión espontánea
Logotipo de Terabyte Electronics

Respuesta de Terabyte Electronics

Hello Silvane,

Thanks for reviewing us and we are sorry that you are not satisfied with our service as we completed within 24 hours & handover your laptop back to you with data recovered.

Looking at our records and checking your invoices as job carried out by us as follow :
1, New Samsung SSD 512GB ,
2, Data Recovery Level 3 (320gb Retrieving Data)
3, Labour charges £78/-

Completing data recovery process of 320gb with installing ssd in your laptop, software installation and then put it back all in to SSD and hand over back to you with in 24 hours to customer as any IT Technical person if you ask then the price and timeframe we have done is our best we can provide.

We do dedicate our loyal customer database and they all would understand this kind of reviews very well.

As part of goodwill guesture we happy to offer you £ 50/-voucher by terabyte electronics this is a part of customer satisfaction.

Thank you,

Terabyte Team.

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