The British Belt Company Opiniones 

622
•
TrustScore: 2.5 sobre 5

2,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Over priced low quality items. I have emailed to express dissatisfaction and have not received the courtesy of a reply. I have also phoned and no one answers the phone. Trading under Acorn and Hide. S... Ver más

Valorada con 5 estrellas sobre 5

Bought three leather bags in the sale as gifts for family. Sale prices were amazing and just great value. Delivery was free and amazingly fast considering Covid situation and that it was Black Frid... Ver más

Valorada con 1 estrellas sobre 5

Worst customer service ever. Didn't respond to any of my e-mails or facebook message. Belt didn't include a return label so I couldn't exchange it for a smaller size, so now I'm stuck with a belt that... Ver más

Valorada con 5 estrellas sobre 5

I placed an order with this firm for 3 belts and and a personalized leather card holder on December 17. I wanted to support a British firm, and British manufacturing jobs. I also wanted the package to... Ver más

Información sobre la empresa

  1. Tienda de productos de cuero
  2. también en la categoría
  3. Fabricante de artículos de cuero
  4. Tienda de accesorios de moda
  5. Tienda de cinturones

Información proporcionada por diversas fuentes externas

Handmade in Rutland 🇬🇧 The British Belt Company has been crafting belts, braces and small leather goods using sustainably-sourced, full grain leather, since 1946. Choosing one of our pieces means choosing the skill, care and expertise that comes with three generations of leather-work. Support a small British business and shop leather that lasts a lifetime, today.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

622 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,6

Todas las opiniones

(622)

2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Over priced low quality items

Over priced low quality items. I have emailed to express dissatisfaction and have not received the courtesy of a reply. I have also phoned and no one answers the phone. Trading under Acorn and Hide. Seemingly hiding from customers. Please come back to me to sort out this issue. Order ref: AH2869

10 de julio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Sadly didn't last...

Previously I had two belts from different major UK suppliers, and both of them laminated, i.e. the front and back of the belt started coming apart.

So I bought two belts from this company, which were not cheap at £50 each, and everything was ok initially, but less than 12 months later, they have both started doing the same thing, i.e. the front and back of the belt are coming apart. Presumably they are glued together?

This is disappointing, given how much they cost. So I am now looking for belts that are made from a single thickness of leather that cannot come apart like this. I will make sure to ring any possible supplier in advance to check this out before any further purchases!

22 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst customer service ever

Worst customer service ever. Didn't respond to any of my e-mails or facebook message. Belt didn't include a return label so I couldn't exchange it for a smaller size, so now I'm stuck with a belt that my partner can't use because the company chose to ignore all of my communications. To think that they state they will reply within a day of receiving an e-mail and here I am waiting for a reply since December.

1 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

I recently purchased a product which I wasn't happy with. I contacted the company had a very prompt response with the offer of a replacement or refund. I opted for refund which was processed very quickly. I was reassured that I didn't have to return the product. Excellent customer care

10 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

British Belt Company-quality products

Purchased three belts from this company. Liked the idea of made in Britain. Nicely packaged and all belts were in pristine condition and appear very high quality. Length spot on as per order and I did use their helpful size guide. Would highly recommend !

24 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

leather notebook…

I recently purchased a leather notebook cover from this company. The quality was excellent and I am extremely satisfied with the purchase. I had a small problem with the original item but the customer service was exemplary and my problem was dealt with very promptly and courteously .Highly recommended.

22 de noviembre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Great belts for the 2 months before they break

I ordered a belt for my boyfriend for Christmas in 2019. He wore it a few months and loved it-then the pandemic hit and he wasn’t wearing it. He put it on again a few months later and it was broken. I contacted the company and they were helpful, I sent pictures and paid to send the belt back to repair it. They couldn’t fix it and provided a new one, which I was happy with. And now, a few months after the replacement was provided it too has failed. The leather has come away from the metal. I am pretty bummed I splashed out on what I thought was going to be a quality product and Primark belts have lasted years longer. I want to buy things that last longer and I’m prepared to pay for them- but the British belt company has poorly constructed belts or major design flaws that don’t support the price tag.

31 de agosto de 2021
Opinión espontánea
Logotipo de The British Belt Company

Respuesta de The British Belt Company

Good Afternoon,
We are very sorry to hear about your belt. If you would like to get in contact with us we would be happy to help. Please contact us on customer.service@thebritishbeltcompany.com.
Best wishes,
TBBC Team

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