The DC Group UK Opiniones 

156
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My annual boiler service, DC group engineer arrived on time, contacting me when nearby which was appreciated. He did the service, respecting my property, even offering to remove his shoes. There was a... Ver más

Valorada con 5 estrellas sobre 5

First time we used the DC Group and we can not recommend this company highly enough We had a problem with our Atag boiler Divyesh identified the problem He explained what was wrong and talked us thro... Ver más

Valorada con 5 estrellas sobre 5

DC Group removed and replaced our boiler. It was excellent service very helpful and thoughtful when carrying out works and planning the change over. Work completed in one day. Had a leak in an old pi... Ver más

Valorada con 5 estrellas sobre 5

I cannot recommend this company highly enough this is the second time I have used their services & they go above & beyond to help . They visited my home two times & on the second occasion working ti... Ver más

Información sobre la empresa

  1. Ingeniero de gas
  2. también en la categoría
  3. Empresa de gas
  4. Fontanero
  5. Gasista
  6. Proveedor de calderas
  7. Servicio técnico de calefacción y calderas

Escrito por la empresa

Working across Essex & London, The DC Group was created to offer a trustworthy & reliable service with an incredibly high standard of work at a competitive price. We are a Family Business covering a variety of trades. Our Gas Safe register number is 625817. We carry out all Domestic Work including: Boiler Installations, Service, Breakdown & Repairs, Power Flushing & All Plumbing Installations. All of our set prices are fixed and have no hidden costs. The Dc Group Where Gas Safety Matters!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

156 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(156)

25 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent!!

Appointment was easy to book with a very good timeline. 4 hour slot with the engineer calling me 15 minutes he arrived.
Very thorough inspection and boiler service. Definitely recommended and will definitely book again next year

31 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely excellent service!

Was recommended D from a friend, and I have to say I’m very satisfied. D diagnosed the problem with my boiler, he explained it to me (in layman’s terms) and then fixed it there same day. He even came back a few days later to replace my motherboard, no charge!. I’m so happy my friend Billy recommended him. It’s often hard to find an honest tradesperson, so if you want someone that won’t rip you off call DC Group to fix your boiler. Can’t recommend enough.

23 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. Thank you The DC Group. New boiler up and running. Hot water AT LAST. Will
Have lively heating all winter.

23 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really speedy and efficient work

Really speedy and efficient work. Impressed with how tidy the work was, their expertise, the hot water is now flowing well, we've got 2 new boilers perfectly installed and all this within a couple of days for what is a large house. Thoroughly recommend them if you're looking for a quality job with a long long long guarantee!

4 de abril de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Reliable but a bit over market priced

Divyesh came on the same day as I had called. He detected the problem right away. However, he tried to charge a bit too much above market (e.g. for a GBP 37 GBP part we would set you off GBP). This service fees are also more on the top-end, e.g. gas safety and service is more than GBP 220 and that's double the market price.

9 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trusted service from this company

Excellent service from this company, from the lady in the office, to the plumber, D, that attended my address a few times now. Lifesaver, definitely knows his trade, can be trusted. Long overdue review, thanks very much guys!

3 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dee from DC the legend

Dee from DC came out for us at 9pm because we have three young children. What a legend. He knew his way round our specialist ATAG boiler like the back of his hand and he had us up and running in a matter of minutes! Thank you so much Dee.

25 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Divyesh was the perfect professional

Divyesh was the perfect professional, he arrived on time and assessed the issue. He explained what was wrong and solved the problem very quickly. he will definitely be my first call if a problem arises.

3 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

ATAG boiler fitting by the DC Group UK

The DC Group UK was commissioned to replace a 30+ year old boiler and upgrade pipework in a 1930s semi. The group was chosen on price, previous reviews and availability.
We wanted an ATAG boiler because the manufacturer offers a 14-year warranty and their units are said to have fewer internal parts so there's potentially less to go wrong. ATAG's UK operation suggests engineers in your area with whom they already have a working relationship.
Dee, from the DC Group, came round to assess the scope of the job and offer a quotation.
Dee and his team kept us informed every step of the way, in terms of what was going to happen and how. During the two day operation, Dee sent over comprehensive videos (we were not at the house at the time), keeping us up-to-date on progress.
This was as much an exercise in communication as it was in technical competence. When potential problems arose, Dee brought practical solutions.
At the end of Day 2, the team had installed a new boiler, relocating it along the way, installed a new gas pipe from the mains to the boiler and on to the meter.
From the competent back office, we got a 14-year warranty on parts and labour and a Building Regulations certificate within hours of the job finishing. We're still waiting for a new gas certificate but we are sure it won't take long.
A good job at a fair price by professionals.
Would recommend the DC Group UK.

29 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Good communicator

Good communicator, knowledgeable, informative, helpful. Helped me choose a new smart thermostat, supplied, installed and did boiler service. All at a reasonable price.

24 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Annual Service of Atag Boiler

Divyesh serviced my Atag Boiler. He was very friendly and also helped me to optimise the timings and generally setting on tado to achieve energy efficiency.

24 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Helpful & professional company

I contacted this company to arrange a boiler service - they were recommended to me by ATAG. The lady who took the call (Tina) was so helpful: before booking an appointment, she made the effort to check with the engineers that they were familiar with my model of boiler (I didn’t have the model number so sent photos, which she showed to the engineers) & she called me back as promised (so many people say they will call back but don’t). The engineer who came out (Divyesh) was so lovely & thorough, & communicated everything very clearly. Some work needed to be done, which couldn’t be carried out at the time of the initial service, but Tina promptly arranged it for another day & it was carried out effectively by Divyesh. In the past, I used an independent contractor who was not familiar with my boiler & it was a disaster - they flooded my kitchen. It was a completely different experience with The DC Group - I felt confident in everything that they did & I have had such a positive experience from the first phone conversation to the completion of the work. I will definitely use this company again.

10 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Excellent service

Divyesh was prompt, courteous and professional, resolving my issue with the boiler quickly and offering some tips on heating proficiency. He also fixed a faulty radiator for me and showed me how to use a rather complicated timer system. 10/10 would recommend!

18 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gas cooker installation

DC ìnstalled and now do the annual servicing of my boiler. This job was to disconnect my very old gas cooker and install a new one. As usual Divyesh carried out the work with professionalism and kindness. After installing he carried out various safety checks on the oven and on the gas supply. Above and beyond he took the old cooker to the boundary of my property to be collected by the council.

3 de noviembre de 2022
Valorada con 5 estrellas sobre 5

We are very happy to have found Dee and…

We are very happy to have found Dee and the DC Group. Our initial call was answered promptly and Dee arrived as arranged and diagnosed the problem. He planned to return late afternoon, with required new part, to make the repair. Although delayed he returned after usual working hours, having checked this suited us, and completed the job. Professional, friendly and courteous - we shall certainly use his services in future.

27 de octubre de 2022
Opinión espontánea

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