The Designer Rooms Opiniones 

9101
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

BHP Store (Braehead), James , fantastic customer service. My friend and I went to browse and one left with a new dining suite, the other a the beautiful Sensum Diffuser. Friendly and knowledgeable... Ver más

Valorada con 5 estrellas sobre 5

Good shopping experience. Staff attentive but allowed plenty time/space for browsing yet they made themselves available when I had questions. Robbie moved chairs around to suit my tastes without any... Ver más

Valorada con 5 estrellas sobre 5

We went into the shop as we had never came across it before, we got looking at the furniture and was greeted with the lovely Allison in the Livingston store who was happy to answer any questions we ha... Ver más

Valorada con 5 estrellas sobre 5

Denise deserves a medal, she was the most patient and least pushy sales person ever. Having had a right faff with Fraud checks on my card and having to call the bank which took forever… etc etc, she r... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

9 mil opiniones

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1 estrella

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4,8

Todas las opiniones

(9101)

1609 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

BHP Store (Braehead)

BHP Store (Braehead), James , fantastic customer service. My friend and I went to browse and one left with a new dining suite, the other a the beautiful Sensum Diffuser. Friendly and knowledgeable young man , not pushy in the slightest , hence the purchase. A credit to your store

8 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Visited The Designer Rooms Braehead

Visited The Designer Rooms Braehead. Bought 2 lamps in the sale. Got them home, unpacked them and the gold on both shades were severly scratched and hideous to look at. Called them and they said they were exdisplay models. There were no signage for customers notifying them they were ex display or reduced from original price due to ex display. I assumed that they were brand new but they are not. When calling them they said bring them in for exchange or credit note, they are refusing to refund me and breaching their own returns policy which clearly states on their websife full refund within 30 days. They are clearly selling damaged goods without notifing the customers which is illegal

7 de agosto de 2026
Opinión espontánea
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Respuesta de The Designer Rooms

Thank you for your review. We’re sorry to hear that you were disappointed with your purchase from our Braehead store.

We would like to clarify that the two lamps purchased were ex-display items and were being sold from our dedicated clearance table at a substantially reduced price. Clearance and ex-display products may show signs of being on display or handled, which is reflected in the reduced selling price.

We’re sorry if you did not realise at the time of purchase that the lamps were ex-display. However, we would like to reassure customers that we do not knowingly sell damaged goods as new.

Regarding our returns policy, the 30-day refund policy referenced on our website does not apply in the same way to clearance/ex-display items purchased in-store. Our team has offered for the lamps to be returned to the store for an exchange or credit note.

We appreciate your feedback regarding the signage around our clearance area and will take this on board to ensure the status of ex-display and clearance products is as clear as possible for customers going forward.

The Designer Rooms

Valorada con 5 estrellas sobre 5

Exceptional customer service

Exceptional customer service-We went out for a soft, comfortable chair for my daughter and Jamie at the Braehead store was amazing. Thank you so much for the all your help. The leather recliner is fabulous, thanks for going the extra mile, we are so grateful

1 de agosto de 2026
Valorada con 5 estrellas sobre 5

Great Customer Service

Great experience, so happy with my purchases, the customer service is outstanding. Lorraine & Liz are so helpful and genuinely nice people. It’s a pleasure even to just browse the store

5 de agosto de 2026
Valorada con 5 estrellas sobre 5

We had such a fantastic experience at…

We had such a fantastic experience at The Designer Rooms in Braehead, Glasgow, and I can’t recommend the store highly enough.

A huge thank you to Denise Sutherland, who was absolutely amazing from start to finish. She was so patient with me and my family while we took our time choosing our furniture, never making us feel rushed or pressured. She was incredibly knowledgeable, friendly, and went above and beyond to help us find exactly what we were looking for.

She was also so lovely with my two girls, making them feel welcome and chatting away to them, which made the whole experience even more enjoyable for our family.

The customer service we received was outstanding, and it made the whole experience stress-free from beginning to end. Thank you so, so much, Denise, we really appreciate all your help and are absolutely delighted with our new furniture. We wouldn’t hesitate to recommend both Denise and The Designer Rooms to anyone looking for beautiful furniture and exceptional service! ❤️

2 de agosto de 2026
Valorada con 5 estrellas sobre 5

The showroom is just stunning i had too…

The showroom is just stunning i had too many dinning sets i liked but liz wood was amazing and helped me .she was amazing from the start had loads of patients till I finally picked the right one for me . Can't wait to go back and pick my suite . Would highly recommend the designer rooms

5 de agosto de 2026

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