BHP Store (Braehead), James , fantastic customer service. My friend and I went to browse and one left with a new dining suite, the other a the beautiful Sensum Diffuser. Friendly and knowledgeable... Ver más
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Consulta las opiniones de los clientes
Good shopping experience. Staff attentive but allowed plenty time/space for browsing yet they made themselves available when I had questions. Robbie moved chairs around to suit my tastes without any... Ver más
We went into the shop as we had never came across it before, we got looking at the furniture and was greeted with the lovely Allison in the Livingston store who was happy to answer any questions we ha... Ver más
Denise deserves a medal, she was the most patient and least pushy sales person ever. Having had a right faff with Fraud checks on my card and having to call the bank which took forever… etc etc, she r... Ver más
Información sobre la empresa
Escrito por la empresa
The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.
Información de contacto
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BHP Store (Braehead)
BHP Store (Braehead), James , fantastic customer service. My friend and I went to browse and one left with a new dining suite, the other a the beautiful Sensum Diffuser. Friendly and knowledgeable young man , not pushy in the slightest , hence the purchase. A credit to your store
Lots of beautiful furniture to choose…
Lots of beautiful furniture to choose from. Store is very well laid out and spacious. Staff member Heather was very helpful and friendly.
We really appreciated the time given to…
We really appreciated the time given to us and the very helpful advice when considering purchasing accessories for a newly decorated lounge. Standard lamp and beautiful now on order.
Fab store bought divan bed & recliner…
Fab store bought divan bed & recliner sofa and chair the guys who help me pick were fab very helpful will defo return 5☆ well deserved
Visited Braehead store today and Denise…
Visited Braehead store today and Denise Sutherland helped me. She was amazing helped me through all the paperwork for my order.
Lovely member of staff asset to the store
The lady who served us was so lovely…
The lady who served us was so lovely gave us upl information we needed and asked .We left to go to other shops but returned to Designer Rooms because we loved our purchase ❤️
Visited The Designer Rooms Braehead
Visited The Designer Rooms Braehead. Bought 2 lamps in the sale. Got them home, unpacked them and the gold on both shades were severly scratched and hideous to look at. Called them and they said they were exdisplay models. There were no signage for customers notifying them they were ex display or reduced from original price due to ex display. I assumed that they were brand new but they are not. When calling them they said bring them in for exchange or credit note, they are refusing to refund me and breaching their own returns policy which clearly states on their websife full refund within 30 days. They are clearly selling damaged goods without notifing the customers which is illegal

Respuesta de The Designer Rooms
Polite and very helpfull service…
Polite and very helpfull service delighted with my purchase
Good customer service from in shop…
Good customer service from in shop staff. Phoned up the next day and ordered additional item that I had seen and it was all ready the next day for pick up at the shop.
Exceptional customer service
Exceptional customer service-We went out for a soft, comfortable chair for my daughter and Jamie at the Braehead store was amazing. Thank you so much for the all your help. The leather recliner is fabulous, thanks for going the extra mile, we are so grateful
Great Customer Service
Great experience, so happy with my purchases, the customer service is outstanding. Lorraine & Liz are so helpful and genuinely nice people. It’s a pleasure even to just browse the store
We had such a fantastic experience at…
We had such a fantastic experience at The Designer Rooms in Braehead, Glasgow, and I can’t recommend the store highly enough.
A huge thank you to Denise Sutherland, who was absolutely amazing from start to finish. She was so patient with me and my family while we took our time choosing our furniture, never making us feel rushed or pressured. She was incredibly knowledgeable, friendly, and went above and beyond to help us find exactly what we were looking for.
She was also so lovely with my two girls, making them feel welcome and chatting away to them, which made the whole experience even more enjoyable for our family.
The customer service we received was outstanding, and it made the whole experience stress-free from beginning to end. Thank you so, so much, Denise, we really appreciate all your help and are absolutely delighted with our new furniture. We wouldn’t hesitate to recommend both Denise and The Designer Rooms to anyone looking for beautiful furniture and exceptional service! ❤️
Excellent service from staff
The sales person was very attentive and gave us excellent service
The showroom is just stunning i had too…
The showroom is just stunning i had too many dinning sets i liked but liz wood was amazing and helped me .she was amazing from the start had loads of patients till I finally picked the right one for me . Can't wait to go back and pick my suite . Would highly recommend the designer rooms
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