Sterling Home Opiniones 3724

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely day trip as we are not local to the store Served by Karen Duncan who took the time to listen and accommodate or list of requirements for table and chairs Great selection of furniture and an... Ver más

Valorada con 4 estrellas sobre 5

We found the in store experience a pleasant experience. We are pleased with our new chairs. As we are both retired we accepted and paid extra for assembly and removal of packing. It was expensive... Ver más

Valorada con 5 estrellas sobre 5

We were looked after by Barry in the Sterling Home Department in Tillicoultry. He was very kind and helpful, not at all a "pushy" type of salesman who actually can put you off buying . He understood m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic staff who were so helpful and accommodating. The choice of products was amazing and our personal choice was absolutely wonderful as we had went with an idea of what we were looking for but c... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de pisos
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Colchonería

Escrito por la empresa

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Información de contacto


4,7

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 97% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Lovely day trip as we are not local to…

Lovely day trip as we are not local to the store
Served by Karen Duncan who took the time to listen and accommodate or list of requirements for table and chairs
Great selection of furniture and any staff member we had any interaction with was very pleasant and helpful
Tea room area was very clean and appeared good value for money

2 de mayo de 2026
Valorada con 4 estrellas sobre 5

We found the in store experience fine but watch out for the ‘add ons’

We found the in store experience a pleasant experience. We are pleased with our new chairs.
As we are both retired we accepted and paid extra for assembly and removal of packing. It was expensive adding to the overall spend.
The delivery was later than expected, and the chairs were brought in ready assembled and apart from some polythene wrapping, no extra work seemed to justify the cost .
We questioned the deliver driver about the chairs not requiring assembly, and he said they are built at the warehouse. There was no way we could have confirmed that.

28 de abril de 2026
Valorada con 5 estrellas sobre 5

Helpful Staff

Good range of flooring (and evreything else). The staff are helpful and knowledgeable - without being pushy.

1 de mayo de 2026
Valorada con 5 estrellas sobre 5

SPECIAL CUSTOMER SERVICE

I have just returned after a visit to the Garden Centre in Sterling Home, Tillicoultry. It’s a long time since I had such wonderful customer service. The gentleman concerned was Colin, who helped me choose some plants. He pushed my trolley to the back door where I bought some pot plants. He then accompanied me to the checkout and out to my car, when he loaded my car with my purchases. Thank you Colin for making my experience special.

15 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer experience

Went to purchase sofa today. Price that was previously given was no longer available. However, despite this Ritchie went above and beyond to accommodate us providing us with a super sofa at a great price.
Thank you ☺️

15 de mayo de 2026
Opinión espontánea
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Respuesta de Sterling Home

Hi,

Thank you for your lovely feedback!

We’re sorry to hear about the pricing change, but we’re delighted that Ritchie was able to help you find a fantastic sofa at a great price. We’ll be sure to pass on your kind comments—it will really mean a lot to him.

We hope you enjoy your new sofa! ☺️ and thank you for choosing Sterling Home Uddingston.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Recently bought a new suite etc

Recently bought a new suite, tables, lights, picture etc. The staff, Jamie and Billy were very helpful. Our new picture got damaged and the store replaced it which was very much appreciated.

Would recommend using this Sterling store.

1 de mayo de 2026
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Respuesta de Sterling Home

Hi Ian,

Thank you for your lovely feedback.

We’re delighted to hear you’re enjoying your new purchases and that Jamie and Billy provided such helpful service. We’re also pleased we could quickly resolve the issue with your picture for you.

Your recommendation means a great deal to us—thank you for shopping with Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Staff were very professional no hard sales

The procedure of ordering sofa went smoothly , also got an extra £250 of as there was a bank holiday premonition in place

24 de abril de 2026
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Respuesta de Sterling Home

Hi Sandra,

Thank you for your feedback!

We’re so pleased to hear that the ordering process went smoothly and that you were able to benefit from our promotion. We hope you love your new sofa!

Thank you for choosing Sterling Home Dunfermline.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Bought a sofa yesterday at Sterling…

Bought a sofa yesterday at Sterling home Dunfermline i have made quite a few purchases over the years with them but had a really good experience. We was served by Jim Wilson he made the experience easy and was a really nice man with a few funny stories i believe Jim has worked for Sterling for 30 years just wanted to say he’s a credit to Sterling Homes great customer service

14 de mayo de 2026
Opinión espontánea
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Respuesta de Sterling Home

Hi Caroline,

Thank you for your lovely feedback and for your continued loyalty to Sterling Home.

We're delighted to hear you had such a great experience in our Dunfermline store, and that Jim made your visit so enjoyable. He truly is a valued member of our sales team, and we’ll be sure to pass on your kind comments. We hope you enjoy your new sofa.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Barry was friendly and helpful

Barry was friendly and helpful. He gave us a lot of advice

14 de mayo de 2026
Opinión espontánea
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Respuesta de Sterling Home

HI Paul,

Thank you for your lovely feedback.

We’re so pleased to hear Barry was friendly and helpful, and that his advice made such a positive difference. We’ll be sure to pass your kind comments on to him.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5
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Respuesta de Sterling Home

Hi David,

Thank you for your lovely feedback!

We’re so pleased to hear you’re happy with both the service you received and the quality of your goods. We truly appreciate you taking the time to share your experience and will pass your kind comments on to the team.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Lovely staff, especially Barry…

We were looked after by Barry in the Sterling Home Department in Tillicoultry. He was very kind and helpful, not at all a "pushy" type of salesman who actually can put you off buying . He understood my issues regarding height etc and advised us accordingly. I would ask for him by name if we were buying anything else

2 de abril de 2026
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Respuesta de Sterling Home

Hi Mrs Marshall,

Thank you for your very kind feedback.

We are pleased to hear that Barry provided such helpful and considerate service. It’s great to know he took the time to understand your needs and offered genuine, pressure-free advice. We will be sure to pass your lovely comments on to him—he’ll really appreciate it.

Thank you for choosing Sterling Home Tillicoultry and we hope to welcome you back again soon!

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Aaron Essen our sales person was so…

Aaron Essen our sales person was so helpful and professional while serving us. He made us feel relaxed and helped us decide on which sofa would suit our needs. Would definitely recommend 100%

19 de abril de 2026
Opinión espontánea
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Respuesta de Sterling Home

Hi Colin,

Thank you for taking the time to share your feedback.

We’re so pleased to hear that Aaron was so helpful and that he helped you feel at ease while choosing the right sofa for your needs. Your kind comments will be passed on to him, and we really appreciate your 100% recommendation.

Thank you for choosing Sterling Home Aberdeen and we hope to see you again.

Kind Regards

The Sterling Home Team

Valorada con 3 estrellas sobre 5

Staff very nice and helpful,however I…

Staff very nice and helpful,however I have asked on 2 separate occasions for a material sample of my ordered suite,once on the day of ordering and again 4 weeks later. I also used the search ordering direct service from Ercol and have still not received a sample. Overall I have made 3 requests 2 via Sterling's and one direct to Ercol.
I would like a sample of material to enable me to continue shopping for matching accessories.

1 de abril de 2026
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Respuesta de Sterling Home

Hi Ms McCulloch,

Thank you for your feedback.

We’re very pleased to hear that you found our team friendly and helpful, however we’re sorry for the frustration caused by the delay in receiving your fabric sample.

We completely understand how important this is, to match your accessories. We’ll ensure this is followed up promptly with Marion, so the correct material sample can be provided as soon as possible.

Thank you for bringing this to our attention and for your patience.

Kind regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Great Service From Sterling

Salesman was very friendly and professional, helping us to choose a couch and chair to suit our needs.

29 de abril de 2026
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Respuesta de Sterling Home

Hi Luana,

Thank you for taking the time to share your feedback.

We’re really pleased to hear that our salesman Sam was friendly and professional, and that he was able to assist you choose a couch and chair. We hope you enjoy your new furniture.

Thank you for choosing Sterling Home Glasgow and we hope to see you again.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Fantastic staff and fabulous showrooms

Fantastic staff who were so helpful and accommodating. The choice of products was amazing and our personal choice was absolutely wonderful as we had went with an idea of what we were looking for but changed our mind due to the choices available. The cafe was an added bonus as we had travelled quite a distance and really enjoyed the treats on the menu.

29 de abril de 2026
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Respuesta de Sterling Home

Hi Robert,

Thank you so much for your kind feedback.

We’re delighted to hear that our team were so helpful and accommodating, and that our choice of products helped you find the perfect pieces.

It’s also lovely to know you enjoyed the café after your journey — we’re glad it was a welcome bonus. We really appreciate you taking the time to share your experience and hope to see you again soon.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valorada con 4 estrellas sobre 5

Only let down by the lack of…

Only let down by the lack of communication. No update when over the five weeks. Then just appeared at the door

29 de abril de 2026
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Respuesta de Sterling Home

Hi Doreen,

Thank you for your feedback and comments.

We very sorry for the lack of communication while you were waiting on your chair. We have shared your feedback with the team so we can improve our communication going forward.

Thank you for choosing Sterling.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

New rug. Arrived on time

Arrived on time. Larger size. Looks great in the room.

29 de abril de 2026
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Respuesta de Sterling Home

Hi Margaret,

Thank you for your great feedback.

We’re pleased everything arrived on time and that you’re happy with the size and how it looks in your room. We hope you continue to enjoy it.

Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon!!

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Excellent customer service and easy to…

Excellent customer service and easy to use website

1 de abril de 2026
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Respuesta de Sterling Home

Hi Christopher,

Thank you for your lovely feedback!

We’re so pleased to hear you received excellent customer service and found our website easy to use. We really appreciate you taking the time to share your experience.

Thank you for choosing Sterling.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

First class service

Our salesman Matt was a pleasure to deal with,very knowledgeable and polite
We’ve had a few suites from Sterling over the years and they never disappoint.
Highly recommended.

13 de mayo de 2026
Opinión espontánea
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Respuesta de Sterling Home

Hi Ian,

Thank you for taking the time to share such lovely feedback.

We’re delighted to hear that Matt was great to deal with.

It’s also fantastic to know you’ve enjoyed several suites from Sterling over the years and continue to be happy with your experience. Thank you very much for the recommendation it means the world to us.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

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