Lovely day trip as we are not local to the store Served by Karen Duncan who took the time to listen and accommodate or list of requirements for table and chairs Great selection of furniture and an... Ver más
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We found the in store experience a pleasant experience. We are pleased with our new chairs. As we are both retired we accepted and paid extra for assembly and removal of packing. It was expensive... Ver más
We were looked after by Barry in the Sterling Home Department in Tillicoultry. He was very kind and helpful, not at all a "pushy" type of salesman who actually can put you off buying . He understood m... Ver más
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Fantastic staff who were so helpful and accommodating. The choice of products was amazing and our personal choice was absolutely wonderful as we had went with an idea of what we were looking for but c... Ver más
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Información sobre la empresa
- Tienda de muebles
- Tienda de muebles para dormitorio
- Tienda de pisos
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Colchonería
Escrito por la empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Información de contacto
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All satisfactiry
Lovely day trip as we are not local to…
Lovely day trip as we are not local to the store
Served by Karen Duncan who took the time to listen and accommodate or list of requirements for table and chairs
Great selection of furniture and any staff member we had any interaction with was very pleasant and helpful
Tea room area was very clean and appeared good value for money
We found the in store experience fine but watch out for the ‘add ons’
We found the in store experience a pleasant experience. We are pleased with our new chairs.
As we are both retired we accepted and paid extra for assembly and removal of packing. It was expensive adding to the overall spend.
The delivery was later than expected, and the chairs were brought in ready assembled and apart from some polythene wrapping, no extra work seemed to justify the cost .
We questioned the deliver driver about the chairs not requiring assembly, and he said they are built at the warehouse. There was no way we could have confirmed that.
Helpful Staff
Good range of flooring (and evreything else). The staff are helpful and knowledgeable - without being pushy.
SPECIAL CUSTOMER SERVICE
I have just returned after a visit to the Garden Centre in Sterling Home, Tillicoultry. It’s a long time since I had such wonderful customer service. The gentleman concerned was Colin, who helped me choose some plants. He pushed my trolley to the back door where I bought some pot plants. He then accompanied me to the checkout and out to my car, when he loaded my car with my purchases. Thank you Colin for making my experience special.
Fantastic customer experience
Went to purchase sofa today. Price that was previously given was no longer available. However, despite this Ritchie went above and beyond to accommodate us providing us with a super sofa at a great price.
Thank you ☺️

Respuesta de Sterling Home
Recently bought a new suite etc
Recently bought a new suite, tables, lights, picture etc. The staff, Jamie and Billy were very helpful. Our new picture got damaged and the store replaced it which was very much appreciated.
Would recommend using this Sterling store.

Respuesta de Sterling Home
Staff were very professional no hard sales
The procedure of ordering sofa went smoothly , also got an extra £250 of as there was a bank holiday premonition in place

Respuesta de Sterling Home
Bought a sofa yesterday at Sterling…
Bought a sofa yesterday at Sterling home Dunfermline i have made quite a few purchases over the years with them but had a really good experience. We was served by Jim Wilson he made the experience easy and was a really nice man with a few funny stories i believe Jim has worked for Sterling for 30 years just wanted to say he’s a credit to Sterling Homes great customer service

Respuesta de Sterling Home
Barry was friendly and helpful
Barry was friendly and helpful. He gave us a lot of advice

Respuesta de Sterling Home
Lovely staff, especially Barry…
We were looked after by Barry in the Sterling Home Department in Tillicoultry. He was very kind and helpful, not at all a "pushy" type of salesman who actually can put you off buying . He understood my issues regarding height etc and advised us accordingly. I would ask for him by name if we were buying anything else

Respuesta de Sterling Home
Aaron Essen our sales person was so…
Aaron Essen our sales person was so helpful and professional while serving us. He made us feel relaxed and helped us decide on which sofa would suit our needs. Would definitely recommend 100%

Respuesta de Sterling Home
Staff very nice and helpful,however I…
Staff very nice and helpful,however I have asked on 2 separate occasions for a material sample of my ordered suite,once on the day of ordering and again 4 weeks later. I also used the search ordering direct service from Ercol and have still not received a sample. Overall I have made 3 requests 2 via Sterling's and one direct to Ercol.
I would like a sample of material to enable me to continue shopping for matching accessories.

Respuesta de Sterling Home
Great Service From Sterling
Salesman was very friendly and professional, helping us to choose a couch and chair to suit our needs.

Respuesta de Sterling Home
Fantastic staff and fabulous showrooms
Fantastic staff who were so helpful and accommodating. The choice of products was amazing and our personal choice was absolutely wonderful as we had went with an idea of what we were looking for but changed our mind due to the choices available. The cafe was an added bonus as we had travelled quite a distance and really enjoyed the treats on the menu.

Respuesta de Sterling Home
Only let down by the lack of…
Only let down by the lack of communication. No update when over the five weeks. Then just appeared at the door

Respuesta de Sterling Home

Respuesta de Sterling Home
Excellent customer service and easy to…
Excellent customer service and easy to use website

Respuesta de Sterling Home
First class service
Our salesman Matt was a pleasure to deal with,very knowledgeable and polite
We’ve had a few suites from Sterling over the years and they never disappoint.
Highly recommended.

Respuesta de Sterling Home
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