Told in writing my order would arrive before the 28th. On the 24th it still hadn't left the UK, and it arrived after the event I bought it for. They've refused a prepaid return label, saying the delay... Ver más
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Consulta las opiniones de los clientes
AMAZING, AMAZING, AMAZING!!! I honestly can’t thank Dolls House Fashion enough! After being completely let down by another company just before my abroad hen in marbs! , they turned my order ar... Ver más
I’m so happy with my dress from Dolls House Fashion! The quality is beautiful and the fit is amazing. I wore it to an event and received so many compliments. ✨ Such a gorgeous and unique piece!
I am always looking for outfits that make a statement and The Dolls House does just that! I purchased the Rika Bow Romper in Black and let’s just say I received so many compliments! The quality of the... Ver más
Información sobre la empresa
Escrito por la empresa
Designed By Rebecca Henry. Exclusively Made In House To Order.
Información de contacto
Manchester, Reino Unido
- 0161 237 9470
- info@thedollshousefashion.com
- www.thedollshousefashion.com
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No ha contestado las opiniones negativas
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Perfect perfect perfect !!! ❤️
In love with the KIKI Romper in Red!
Just got this and wow… it’s so pretty! The lace is gorgeous, and the fit is honestly perfect. I wore it out and got so many compliments. I’m obsessed! Might be my fave thing I’ve bought in a while. Love love love! ❤️ will definitely be purchasing from here again!
The most unique gorgeous clothing there…
The most unique gorgeous clothing there is😍 quality is 10/10 and always feel amazing in a dolls house outfit!
SCAM SCAM SCAM
SCAM SCAM SCAM. Please avoid. You’ll receive the product, but you’ve got no hope of you’re wanting to return. They’ll apologise and promise your refund over and over again and it will never come. PLEASE check their insta before buying - the photos are always newly posted (last few hours) and all have ZERO comments. I’m guessing they have to keep deleting because of complaints? I raised a chargeback claim with my bank who refunded me immediately, and the DHF actually had the audacity to CHALLENGE it. Disgraceful thieves, can’t NOT recommend them enough.
Poor costumer service
This company is a scam, just stay away. If you must, buy through revolve to protect yourself.
I wish I could give it a minus star
I wish I could give it a minus star
Avoid like the plague . They are scam artists .
They’ve clearly got people to write reviews for them , as they’ve also reviewed the same site on all of them .
They are robbing people blinde
SCAM!!
SCAM!!! Ordered from them last year, item was too small, returned it and NEVER GOT REFUNDED. £230 of my money wasted.
It's the worst brand in the world
It's the worst brand in the world! They'll never refund! They send the same email 20 times and the clothes are of poor quality!!!
I didn’t get my refund back!
Omg! I don’t believe how many of you girls didn’t get back the refund.
I place my order in December , send it back and still waiting for the refund. I don’t think I am going to see my money back. Is nothing else what we can do? To sue the company? I have all the emails to prove.
Never ever order from this company!
Never ever order from this company!! They do not issue refunds even if the product is sent back within the correct time frame. The customer service is terrible, and I’ve been waiting since April for a refund of over £250. It’s a fraudulent business, avoid.
AVOID
AVOID! I ordered a dress paying £420, my item did not arrive so I chased this up and was informed that they have had a delay in the fabric. I cancelled my order on the 7th of April 25 and was told to wait 14 working days for my refund. It is now 8 weeks later and I still haven’t received my refund and I am now having to go through my bank.
Silly me didn’t think to check reviews as it is a known high end fashion brand, NOT! So unprofessional and daylight robbery
I buy I dress 2024 May £320.00 GBP send…
I buy I dress 2024 May £320.00 GBP send it back same day because it’s to small for me. And I still waiting for my refund from them one year later 28.05.2025 and I still waiting.
Don’t buy from them.. :)
Still waiting for refund of £150,
I ordered a dress from doll house but the quality of the item was terrible. I returned it in its original packaging. I have had an email they have received my return but have not issued the refund of £150.
This is disgraceful. Do not order from this company
SCAM
SCAM! I paid £500 for a dress 3 months ago, I had to chase the whereabouts only to be told they were waiting for materials. I completely understood at the time, however months later they now no longer respond. I have had to raise a FRAUDULENT issue with my bank who will hopefully refund me £500. Absolutely horrendous company. Daylight robbery
1 star is one too many
1 star is one too many. Same as all the other reviews - avoid, avoid, avoid. Products are legit and do turn up, but the return/refund part of this company is a SCAM. They'll send the same message over and over apologising and promising to look into it (spoiler alert: they aren't). They post lots of polished photos on instagram - all with 0 comments? Makes me wonder if they regularly delete, as guessing they get a lot of negative feedback on there from the people they've stolen from. Don't waste your time.
NEVER ORDER FROM THIS COMPANY
NEVER ORDER FROM THIS COMPANY
I ordered a dress in January and when I chased it they replied to say they were waiting for the beads despite it being advertised as ready to ship on the website. I then cancelled the order in February and after numerous emails and complaints I ended up having to raise it as an issue with my bank who kindly refunded the money for me.
I don't understand how they can release new items of clothing but not refund money that is owed!! Absolutely disgusting
I ordered a dress and it didn’t fit
I ordered a dress and it didn’t fit, the dolls house wouldn’t let me return it as it was a discounted item. How can they get away with that, you need to try on to see if it fits. I can’t believe these people can treat customers like this.
Hey ladies just wanted to give you the…
Hey ladies just wanted to give you the heads up as I purchased two dresses online without first checking reviews as it looked like a higher end fashion brand (idiot). My two dresses arrived… for The price I was expecting something with beautiful craftsmen ship. They were terrible!! One was clearly faulty, marked all over the dress. Breast cup size was for a DD. Looked like it came from shein. How on earth are they getting away with this? I reached out and sent them photos they apologised and promised a refund of both dress and cost to send back from NZ. I received neither and was so peeved I reached out to my bank as it was online. It took a few months but it was worth it and I received a refund. Reach out to your banks and complain. They can’t keep doing this to people it’s terrible!!! They need to be stopped! Also I ordered dresses in early September and didn’t receive until mid October and I had to chase it up! Worst service… worst dresses… worst experience!!
I am beyond frustrated with Dolls House…
I am beyond frustrated with Dolls House Fashion. It has been three months since I requested a refund, and despite multiple assurances that it would be processed, I am still waiting. The lack of communication, professionalism, and respect for customers is appalling. Every time I reach out, I’m told the issue is being “escalated,” yet no action is ever taken. It’s unacceptable to be left in this state for so long. I will never shop here again and strongly advise others to avoid this company if you expect to receive proper customer service or a timely refund.
I wish I had read these reviews before…
I wish I had read these reviews before ordering. I have been trying to get a refund for an item I had to spend an additional $70 shipping back since December. Same experience as everyone else here. Do not order.
Terrible refund process
Terrible refund process. Sizing terrible after having issues with sizing which they replied to very promptly in emails. Once they received return for refund no refund issues for over 3 weeks now and then ignoring emails. I wouldn’t buy again if ur not 100% sure as you won’t get a refund I’m having to contact my bank and the process will take even longer. Shocking
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