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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I have supplied around 10 watches from Swatch worth £3000 between Nov-Dec’23.They left me unpaid I have all the data screenshots, purchase proof, replies on mail. Even tried to contact Moses, he bl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'll be honest, looking at some of the negative reviews didn't leave me very optimistic. Working in sales, dealing with the general public, i understand the most people are very impatient and anxious... Ver más

Valorada con 1 estrellas sobre 5

Sold multiple items to these guys via their consignment hub during December of 2023. They have to authenticate the item, send it out and once the customer return period has ended they take their fee... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

A bunch of frauds. Left many sellers and buyers thousands of pounds out of pocket. Liquidated the company and conveniently made another with the same people in the same positions under the same brand... Ver más

Información sobre la empresa

  1. Mercado online
  2. Zapatería
  3. Tienda de ropa de calle

Escrito por la empresa

The Edit LDN - The Home of Limited Edition Clothing and Sneakers. A Global Online Marketplace for Limited Sneakers and Streetwear.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

No response within the 1st 10 days…

No response within the 1st 10 days since I purchased item.
No tracking no supplied either.
Still haven't received purchased item.

31 de mayo de 2024
Logotipo de The Edit LDN

Respuesta de The Edit LDN

Hi Paul,

Thank you for your feedback.

Our records don't show any emails or messages from you regarding your order. Your Jordan's were shipped on the 31st of May and delivered on the 1st of June.

If there are any further concerns or if you need additional assistance, please do not hesitate to contact us directly on support@theeditldn.com.

Many thanks,
The Edit LDN Team

Valorada con 1 estrellas sobre 5

AVOID!! FAKE!!!!!!!!

We currently operate a strict no returns policy. For more details, please refer to our policy page.!! SAYS IT ALL! LOOK CLOSELY AT THE PICTURE WHERE DOES IT SAY THEY ARE "NIKE"! THESE ARE FAKE. I AM TRYING TO GET MY BROTHER`S MONEY REFUNDED AND IT DOES NOT LOOK VERY GOOD AT THE MOMENT. AVOID THIS WEBSITE AT ALL COSTS!!!!

24 de mayo de 2024
Opinión espontánea
Logotipo de The Edit LDN

Respuesta de The Edit LDN

Hi there,

Thank you for sharing your feedback. We are sorry to hear about your concerns and would like to address them.

At The Edit LDN, we take authenticity very seriously. Every item we sell undergoes a rigorous authentication process by our team of industry experts. We assure you that all products, including Nike items, are genuine.

Regarding our return policy, we clearly state our no returns policy on our website to maintain the integrity of our marketplace. However, we strive to ensure every customer is satisfied and are always willing to address any specific concerns or issues.

Please reach out to our customer service team directly with more details about your order, and we will do our best to assist you.

Valorada con 1 estrellas sobre 5

Item not received!!

Item not received in time frame stated. Wrong size sent. Attempts to contact retailer have been unsuccessful as stating order number/email not recognised.
Retailer was however able to find my order and respond to feedback on Tryst Pilot!!

13 de mayo de 2024
Opinión espontánea
Logotipo de The Edit LDN

Respuesta de The Edit LDN

Hi Jodie,

Thanks for finding the time to leave us a review.

Your order shows as being delivered within ten working days, which is the ETA we quote all customers.

If you have any concerns regarding your order, please contact us directly on support@theeditldn.com and we'd be delighted to help.

Many thanks,
The Edit LDN Team

Valorada con 1 estrellas sobre 5

Legit scammer i bought item worth £300…

Legit scammer i bought item worth £300 but not receive and no update. Dont waste your money in the shop really scammer!!!!!!

20 de mayo de 2024
Opinión espontánea
Logotipo de The Edit LDN

Respuesta de The Edit LDN

Hi there,

Thank you for your feedback. We take all reviews seriously and would like to clarify the situation regarding your order.

We were in contact with you from the first day of your order. Unfortunately, when the item arrived at our facility, it did not pass our quality checks. As per your request, we promptly refunded your payment.

We apologise for any inconvenience this may have caused and appreciate your understanding. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team.

Many thanks,
The Edit LDN Team

Valorada con 5 estrellas sobre 5

Perfect !

I know there are a lot of bad reviews on here ( I think they were bought by another company ), but I have had fabulous service from The Edit and highly recommend.
I bought some Gucci trainers ... the first pair did not pass their inspection so they were returned by them and I received an immediate refund. ( I was worried about authenticity so had queried before and a lady called Georgina assured me of this process)
I had given up hope of finding these trainers when Georgina messaged me a few weeks later again to say she had found a pair .. I was sent photos , they were sent next day delivery after they were authenticated and I received them today and they are PERFECT :)

11 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAMMERS!!!!!!!!Triple check before to dosomething…

Triple check before to do something with this company!SCAMMERS
A BUNCH OF SCAMMERS, one of them it’s Georgina-I am in the meantime, trying to be scammed by her with verbal promises, to transfer her the money, pretending she’s a personal buyer working in harrods.
On the website the same pair of YEZZY it’s £328, when you go to Harrods (where their corner it’s based-shame on Harrods hosting a such criminal company) the price for this pair will be £1425 , there’s a limit on overpricing, and how the scam is working: the sale assistant from The Edit London, will advice you to contact Georgina, who instead of 1425 will sell it for £328, BUT for a payment in advance :D- hilarious.
Be careful, don’t let your emotions get tempted

1 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

A bunch of frauds

A bunch of frauds. Left many sellers and buyers thousands of pounds out of pocket. Liquidated the company and conveniently made another with the same people in the same positions under the same brand minus the responsibility of paying people what they owe. Absolutely no shame whatsoever. Moses you clown, stop thinking you’re a success story lol you ripped off a bunch of teenagers who were trying to make an extra bit of pocket change. I am embarrassed for you, you utter fool.

12 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trainers look great

Trainers look great. I was dubious about buying from a re-trader but they turned up looking brand new, just like buying direct. Only issue was the price. Air Max 1s shouldn't have to be this expensive.

9 de abril de 2024
Logotipo de The Edit LDN

Respuesta de The Edit LDN

Hi Andrew,

Thanks for finding the time to leave us a review!

We're thrilled to hear that your trainers arrived in perfect condition and met your expectations. Our team works hard to ensure that every product feels just like new.

Valorada con 1 estrellas sobre 5

extremely poor service and may potentially be a scam!

Still waiting for my order after 15 days!

Not happy at all….

Avoid as being my first order you’d kind of expect them to expedite it and keep you in the loop, yet its been me chasing them!

Will change review if all
Sorted by the weekend and if not will be contacting my bank and keeping this review to make potential buyers clear!

27 de marzo de 2024
Opinión espontánea
Logotipo de The Edit LDN

Respuesta de The Edit LDN

Hi Ola,

Thanks for sharing your experience on our marketplace.

Regrettably, your order was cancelled as it did not pass our teams inspection. We attempted to contact you via email to let you know and offer an alternative, but didn't receive a response.

Valorada con 1 estrellas sobre 5

I ordered some Nike trainers and…

I ordered some Nike trainers and haven’t received them in over 1 month

9 de abril de 2024
Logotipo de The Edit LDN

Respuesta de The Edit LDN

Hi Michael,

Thanks for finding the time to leave us a review.

We can see your order has since been delivered but can only apologise for the time taken.

Please get in touch with our customer service team on support@theeditldn.com so we can help resolve this issue.

Valorada con 1 estrellas sobre 5

Today i was at Harrods The Edit LDN

Today i was at Harrods The Edit LDN, i was looking for YEEZY BOOST 350 V2 BRED size 11 when i ask about price they told me price 1177.34£ 😂😂😂 can someone explaine me is it normal??? On The Edit LDN online shop price was 487.69£ Shame!!!
So it is like in Turkish market place😂😂😂 i dont understan how shop like The Edit LDN can be in Harrods, its a big mistake and shame!!!

10 de abril de 2024
Opinión espontánea
Logotipo de The Edit LDN

Respuesta de The Edit LDN

Hi Mat,

Thanks for finding the time to leave us a review. Pricing on our marketplace is controlled by the seller listing the item. Stock held in our concessions is likely owned by separate seller to the individual listing the Yeezy on our site.

Please feel free to get in touch with us on support@theeditldn.com and a member of our team would be delighted to help.

Valorada con 4 estrellas sobre 5

Lovely item

Lovely item. Prompt delivery since ordering found them cheaper by £20. Also was a little worried about the no returns bit which I wasn’t notified of until I had paid as it happened they fit well and it’s a non issue Just be aware

4 de abril de 2024
Logotipo de The Edit LDN

Respuesta de The Edit LDN

Hi Paul,

Thank you for your feedback and for highlighting your concerns.

We're glad to hear that you're pleased with your item and the prompt delivery. We strive to ensure transparency in all our transactions, which is why our policies regarding pricing and returns are clearly outlined on all product listings, within our FAQs, and in our terms and conditions.
Additionally, these policies are reiterated post-checkout to ensure that all our customers are well-informed.

We appreciate your understanding and are here to assist with any further inquiries you might have.

Valorada con 1 estrellas sobre 5

THIEVES AND SCAMMERS, ALL SELLERS AND BUYERS STAY AWAY

I started selling on The Edit LDN in november 2023, i sold £690 worth of items between november 21st to december 25th. I was sent a few emails promising i would get my payout soon and to be patient, after january i stopped receiving updates from them and was getting concerned, it got to a point where is started emailing them myself desperately hoping for a response, they got back to me the first time saying to be patient and to wait for a reply, a month went by and i emailed again asking for an update, they never got back to me and started to ignore all my emails and messages, they then proceeded to change my sold item statuses from "unpaid" to "cancelled", meaning they stole my money and are refusing to pay me what they owe and are trying to get away with it. If anyone plans to sell or buy from here please stay away, your better off buying and selling on Laced or eBay. I hope this reaches people in time before something happens to them too from these scammers. Be safe people.

29 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Item NOT received

ordered trainers on the 26/03/2024 you get a link to download a app called shop they are showing delivered 2 hours ago item not received i am glad i paid through pay pal

28 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was a bit worried after I ordered my…

I was a bit worried after I ordered my trainers after reading all the negative reviews in all honesty I thought I was done. Haha how rong was I 9 days had past so I sent them a email to wich the responded the same day and told me my trainers had arrived and will be shipped next day, woke up the next morning with a delivery time and have received my trainers exactly what I ordered and within 10 days. Happy customer right hear

28 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Laughing stock of a company

Quite peak when the CEO of a business goes out of his way to block you on his personal account because you asked to be payed the debt you’re owed (I’ve never socially interacted with his account)

11 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

I ordered my product on the 29th of the 12th and still not received it and have asked for multiple updates for delivery and received an email stating I won't be receiving it due to a take over of the company and no orders last a certain date will be fulfilled. G
Plus I have yet to receive a refund either. So in certain terms the service was terrible and so is the company.

2 de enero de 2024
Valorada con 1 estrellas sobre 5

Messed it up

Order took long time. So was offered opportunity to cancel. Cancelled and bought elsewhere. You then billed me and sent anyway !!!

1 de enero de 2024

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