5* Great business, very reliable, prompt delivery at great prices. Customer Service is always friendly and polite (even when you have a ‘stupid’ moment!). Set up a subscription a couple of years ago... Ver más
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Consulta las opiniones de los clientes
Ordered 2 Hayati pro plus ultra vape kits which are really good and Usually give 5 stars for TECC but they forgot to dispatch my order ( 1st time this has happened), but as soon as I contacted... Ver más
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We’ve been using TECC for over 2 years now & I can honestly say that I wouldn’t purchase from another company anymore other than TECC. The customer service is amazing, any issues are very quickly reso... Ver más
La empresa ha respondido
Quick delivery. Super prices.wide selection of pods.kept up to date with every step of the transaction.all the way through with the delivery. Secure packaging.love the free gifts.good communication wi... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de The Electronic Cigarette Company (UK) Ltd
Escrito por la empresa
The Electronic Cigarette Company has been here since the start in 2008. Our aim is simple; to provide customers with the greatest vape brands at the very best prices, coupled with unrivalled customer service. We stock an e-cig to suit both new and existing vapers, alongside a vast selection of e-liquid flavours from all the top brands you love. Our competitive multi-buy deals are available on virtually every single vape liquid brand we supply, and offer a great value way to stock up each month.
We also provide free top brand e-liquids with any kit purchased to help get you started, with a compelling range to choose from. If you’re not sure where to start then why not contact our friendly customer service? We’re here to help you break free from the chains of smoking with expert advice to help you choose the right kit for you. We’re available 6 days a week, and can be contacted via email, phone call or through our intuitive live chat function for real time advice.
Below are just a few reasons why you should choose The Electronic Cigarette Company:
- FREE shipping with all orders over £15
- FREE top brand e-liquids with any kit over £10
- FREE Nic shots included with any shortfill e-liquid purchase
- Great value e-liquid multi-buy deals
- Vape subscriptions available from £25 per month
- E-liquid & coil price match; if you find it cheaper we'll DOUBLE the difference!
- Customer service available 6 days a week for expert advice
With regular deals available on the website and through our weekly newsletter (make sure you sign up!), The Electronic Cigarette Company is the only online vape store you’ll need on your vaping journey.
Disposable Vape Alternatives In Stock!
Escrito por la empresa
- Starting From £5.99
- Disposable vapes were banned on 1st June 2025. We stock like-for-like alternatives on your favourite brands like Elf Bar and Lost Mary. Using prefilled pods with e-liquid, they require no setup to get started. Available from £5.99, be sure to grab your disposable alternatives and beat the ban!
- Expert Customer Service
- Our friendly Customer Service team are on hand to answer all your vaping questions. Always with you the customer in mind, our team will help you along your vaping journey.
- Coil Price Match
- We are committed to offering the best value coils online in the United Kingdom. If you find the same product at a lower price within 28 days of purchase, we will happily match it, by giving you a credit on your account for DOUBLE the difference.
- E-liquid Price Promise
- We think we offer the best value e-liquid online in the United Kingdom. So if you can find the same product cheaper within 28 days of purchase, we will match it by giving you a credit on your account for DOUBLE the difference.
- Everyday Low Prices
- The Electronic Cigarette Company stock the best brands such as Aspire, Elf Bar, Lost Mary, OXVA, VOOPOO, PIXL and more. All these e-cigarette brands have been chosen so that we can offer our customers the best possible range of vaping devices, at an extremely competitive everyday low price.
Free shipping over £15
High quality e-cigarettes and e-liquid.
Free delivery with any spend over £15.
All products come with a 28 day warranty.
Everyday low prices on e-cigarettes, accessories and e-liquid.
E-liquid subscriptions available from £25
Información de contacto
The Old Fire Station, Manchester Road, BB5 2BH, Accrington, Reino Unido
- 01254 269380
- info@theelectroniccigarette.co.uk
- www.theelectroniccigarette.co.uk
4,8
Excelente
21 mil opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Delivered the wrong thing
Ordered 5mg, received 10mg on 9/12 bottles.
Customer service has resolved it but it is a disappointing start
21 de abril de 2026
Products were brilliant
Products were as described, worked well and delivery was exceptionally fast
20 de abril de 2026
I find the website really easy to…
I find the website really easy to navigate, find what I want. Delivery always comes next day. Excellent service.
21 de abril de 2026
Been using this company for years
Been using this company for years. Prompt delivery and good products
21 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Very effluent and quick delivery
20 de abril de 2026
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to share your feedback, and for continuing with us as a loyal, valued and long standing customer, great to know that you are having an enjoyable experience when shopping with us for your vaping products, and also very good to know that you are accustomed to receive your products swiftly, and you are getting the high standard of service, that we expect you to receive consistently.
Have a lovely week.
Thanks
The Electronic Cigarette Company
Delivery from evri was absolutely…
Delivery from evri was absolutely terrible left at another address few streets away outside someone’s back gate.
20 de abril de 2026
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thanks for your review, I'm sorry to hear that you have experience trouble with your order being delivered to the incorrect address and this is not the level of service we would expect you to receive.
We have raised a complaint with the courier on your behalf, however if you have not been able to retrieve your order, please contact our Customer Service team so that we can assist further.
We can be contacted via Telephone 01254269380, email info@theelectroniccigarette.co.uk or through the Live Chat option on the website.
Thanks
The Electronic Cigarette Company
Always got a wide range of vape juice…
Always got a wide range of vape juice in stock. Quick delivery and very competitive prices.
20 de abril de 2026
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us a review, and for giving us the max 5 star rating, always very much appreciated by us all within the TECC team.
It's really great to hear that you are happy with the product range, competitive pricing and speedy delivery of your orders.
Have a great week.
Thanks
The Electronic Cigarette Company
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thank you so much for the review, and for awarding us the maximum 5 star rating, really is very much appreciated.
Hope you have a lovely week,
Thanks
The Electronic Cigarette Company
2 Hayati pro plus ultra kits
Ordered 2 Hayati pro plus ultra vape kits which are really good and
Usually give 5 stars for TECC but they forgot to dispatch my order ( 1st time this has happened), but as soon as I contacted them to let them know ,they dispatched my order next day delivery so all good in the end.
I'm sure it'll back to 5 stars next time :-)
20 de abril de 2026
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thank you so much for your review, I'm really sorry to hear that you initially had trouble with the dispatch of your order but it's great to hear that this was resolved promptly and that you are happy overall with the products and aftersales support.
I hope you have a lovely week.
Thanks
The Electronic Cigarette Company
Excellent fast delivery came with extra…
Excellent fast delivery came with extra stuff great for the price can’t beat it.
20 de abril de 2026
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to write us this review, really good to know that you are very happy overall with the fast delivery of your products, also nice to know you are happy with the token gifts, we can sometimes include stock permitting.
Hope you have a lovely week.
Thanks
The Electronic Cigarette Company
Very good prices
19 de abril de 2026
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thanks very much for this review, and for the 5 star rating, always very much appreciated by us all within the TECC team, nice to know that you are happy with the competitive prices available.
Hope you have a really great week.
Thanks
The Electronic Cigarette Company
Absolutely fantastic service Will…
Absolutely fantastic service Will definitely be using u again Thank you 😁
20 de abril de 2026
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thanks so much for this positive review, the 5 stars and for choosing us as your preferred online retailer for the purchase of your vaping products, really nice to know that you are very happy and content.
Hope you have a lovely week.
Thanks
The Electronic Cigarette Company
Cool really happy of your product
20 de abril de 2026
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thanks so much for your review, It's great to hear that you are happy overall with the products available on the TECC website.
Have a great week.
Thanks
The Electronic Cigarette Company
Excellent service quick delivery and…
Excellent service quick delivery and good website
18 de abril de 2026
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review and for awarding us the maximum 5 star rating, really is very much appreciated by us all within the TECC team and it's great to hear that you are happy overall with the service and speedy delivery.
Have a great week.
Thanks
The Electronic Cigarette Company
Super fast delivery and best price I've…
Super fast delivery and best price I've found.
20 de abril de 2026
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thank you so much for your 5* review, It's really great to hear that you are happy with the speedy delivery and prices available on the TECC website.
I hope you have a lovely week.
Thanks,
The Electronic Cigarette Company
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thanks for your review, I'm sorry to hear that the device you have purchased is not to your personal preference.
I have arranged for a member of our Customer Service team to be in touch so that this can be discussed further.
Thanks
The Electronic Cigarette Company
Good product range with easy to use…
Good product range with easy to use menu. Competitive prices, good communication and prompt delivery.
19 de abril de 2026
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thank you very much for taking time to leave us your 5* review and for your kind words, It's really great to know that you are having a positive experience when shopping with us for your vaping products.
Hope you have a great week.
Thanks
The Electronic Cigarette Company
Its a great purchase
Its a great purchase
So much chipper than amazon for example.
I like my vape
Very quick delivery
5++++++
20 de abril de 2026
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us this review and for your kind words, great to know that you are happy with the competitive pricing, available products and fast delivery.
Hope you have a great week.
Thanks
The Electronic Cigarette Company
All around 5 star service!
Excellent company that offers great prices, fast delivery and a large product range. Their customer service was above and beyond, ensuring I had my delivery the next day even after the courier failed. All around 5 star service!
20 de abril de 2026
Respuesta de The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to provide your own personal feedback, really good to know that you are having an enjoyable experience when shopping with us for your vaping products, and also very good to know that you are receiving your items promptly just as we expect for you.
Hope you have a lovely week.
Thanks
The Electronic Cigarette Company
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