Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After my initial shipment of smoothies, I fell in love! So much so that I'm now having them auto-shipped so I never miss a day! They're delicious, and unlike other so-called "healthy" "nutrition" smoo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wow. This is the best smoothie pack I’ve ever tried and I’ve tried out several. Fresh ingredients, perfect tasting combinations and my older mother told me she felt really good after drinking the firs... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I hate finding time to shop for produce, clean it, prep it, and store it for smoothies. Frozen Garden not only removes all of that stress from my life but ALSO makes them taste better than I would b... Ver más

Valorada con 5 estrellas sobre 5

We couldn't have received these smoothies at a better time!! As we are sheltering in place because of the pandemic that has brought all of our lives to a screeching halt, we're trying to stay m... Ver más

Información sobre la empresa

  1. Servicio de pedidos de comida online
  2. Proveedor de productos comestibles

Escrito por la empresa

Frozen Garden, a woman-owned business based in Indiana, makes healthy eating simple with farm fresh ingredients that are ready in seconds.  Makers of ready to blend Smoothies, Fusion beverage infusers, guilt-free craveable Delites, Overnight Oats, and heat and eat Garden Bowls. Each Frozen Garden product is made with 100% real fruits, vegetables, seeds and spices – with no added sugar, preservatives, supplements or gimmicks. Plus, Frozen Garden does all the work so there's no washing, peeling, chopping, rotting food in the fridge or looking for a recipe. Additionally, all Frozen Garden products are vegan, gluten-free, dairy-free, and contain no added sugar.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

206 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(206)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I would have given a zero

I would have given a zero, had that been an option. After 2 weeks of dealing with Frozen Garden I have yet to receive a single properly frozen item. My delivery took a full week, by which time everything was completely rotten. I am still trying to get some kind of positive resolution orva re-ship on my order, but so far, all I'm getting is irritated. My honest advice at this point- RUN AWAY!!!

16 de octubre de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Hi Cheryl. I am sorry that you are upset. When you emailed us on Saturday that your package arrived unfrozen, we responded 7 minutes later informing you that the UPS tracking information said that there was a UPS train derailment that delayed your package. We let you know at that time that we would replace your order at no cost to you on Monday. We shipped your replacement order out on Monday and it’s scheduled to be delivered on time tomorrow. As we communicated via email, we are sorry for the inconvenience of the UPS train derailment but we are at the mercy of the carriers. But we always replace orders at no cost to the customer when something happens during transit.

Valorada con 5 estrellas sobre 5

Loving My Smoothies with Frozen Garden!

I've been ordering my frozen smoothies from Frozen Garden for over a year now and the quality is still the same from my very first order! I love the time that it saves me in the morning and love the variety of flavors they offer. Even have my mom and brother hooked on them now...it's truly a family favorite!

1 de octubre de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Thanks for spreading the smoothie love, Natasha!

Valorada con 5 estrellas sobre 5

Love this stuff

Love this stuff. Time is something we all want more of right up there with health and these smoothies give me both.

18 de septiembre de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Thanks for taking the time to post a review, Derek!

Valorada con 4 estrellas sobre 5

Subscribe asap

I really like them. I only wish there were more flavors.

17 de septiembre de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Thanks for taking the time to post a review, Karolina! We are always working on new flavors and more products. It takes a bit of time to perfect them before we release them, but keep your eyes out!

Valorada con 5 estrellas sobre 5

Wow!

Wow! The product speaks for itself! Nice variety, good wholesome ingredients, super easy to make, nutritional excellence that is easy to track.

The packing is outstanding. It is efficient and environmentally friendly.

As if all that were not enough this company is amazing! I had a problem that was totally my fault and they took care of me. In a world where good customer service is a dying art, Frozen Garden went beyond good and gave exceptional service.

I wish I could give more stars. For anyone who is considering buying, I say. Do it! Your health is worth it, and Frozen Garden is a great company. You may find products cheaper but there will likely be ingredients you don't want. You may find products that are comparable in quality but I'm convinced you will NEVER find a better company with more integrity than Frozen Garden.

12 de septiembre de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Thanks for the awesome review, Kelley! I'm glad we were able to come through for you!

Valorada con 4 estrellas sobre 5

Love the ingredients but some of the…

Love the ingredients but some of the flavor packages taste too similar.

10 de septiembre de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Thanks for posting a review, Lucy. We try to utilize different and unique ingredients in each of our smoothies for a variety of flavors. I'd be interested to hear which flavors you thought were too similar as we are always looking to improve upon our product offerings. Feel free to email me at info@thefrozengarden.com with your feedback.

Valorada con 5 estrellas sobre 5

Delicious

Delicious, healthy, and convenient!

10 de septiembre de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

We think so too! Thanks, Dacia!

Valorada con 5 estrellas sobre 5

Convenient & healthy

The smoothies are convenient, healthy and easy to modify to your tastes. The product always arrives still frozen, even after 4 days of shipping.

10 de septiembre de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Thanks for the review!

Valorada con 5 estrellas sobre 5

Frozen Garden

I love having one of your delicious Smoothies each morning to start my day. Your customer service is amazing and so is your product thank you for making my life a little easier.

9 de septiembre de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Thanks for the review, Jodi!

Valorada con 1 estrellas sobre 5

I placed an order several weeks ago and…

I placed an order several weeks ago and have not received it due to shipping and the Labor day holiday. I also have not received my replacement order. I ordered $200 worth of product. This experience has not been a good one.

9 de septiembre de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Hi Julie. I am sorry that you are having a bad experience with our shipping process. Unfortunately, UPS delayed the shipment which is out of our control. As we discussed over email, we are replacing your order at no cost to you which is what we do with all packages that get delayed due to weather or other unforeseen issues that UPS runs into. We are also not able to control when there are UPS holidays and they don't move packages. This can lead to some longer transit times to certain parts of the country. But, we will be greatly improving the time in transit by the end of the year as we are beginning a new partnership with a company that will be able to reach the entire West Coast in just 1 or 2 business days. Being a small business, we don't have the reach that someone like Amazon does as they have shipping facilities across the entire country. Thank you for your patience as we resolve this issue for you.

Valorada con 5 estrellas sobre 5

Very good

Frozen Garden is the best! Love the great Fushion products . It helps me get my water intake for the day. The smoothies are a big convenience for me I just throw it in a blender and go in the mornings and it makes for a great snack at night or meal replacement.

28 de agosto de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Thanks for taking the time to post a review, Pam!

Valorada con 5 estrellas sobre 5

I love the taste and the ease

I love the taste and the ease. The only drawback for me is all the packaging and having to get my shipment into the small freezer. I'd love to see this product in my local store.

13 de agosto de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Thanks for the review, Lizzy! We are working on expanding our store footprint to make it easier for more people to be able to just grab a few smoothies while grocery shopping. Keep an eye on our website and social media channels as we announce more store locations.

Valorada con 5 estrellas sobre 5

Overall great experience

Delivered on time. Competitively priced. Well packaged. Stuff tastes great and easy to mix. I like the nutrition facts. All around great experience. Keep it up!

6 de agosto de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Thanks for the review, Patrick!

Valorada con 5 estrellas sobre 5

Love the smoothies and am losing weight!

I've been enjoying Frozen Garden smoothies for 2 months now. I started with their starter pack (which contains all 9 of their smoothies). I learned there were two I did not care for (could tolerate but chose not to with 7 others available). I've been having 2 or 3 per day and eating sensibly during these 2 months and have lost 10 pounds (would like to lose 5 more).
They are so convenient and easy to prepare: add water, blend and drink. Can't get much easier than that. I plan to continue with these smoothies as part of my diet in order to improve my health.

6 de agosto de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Happy to hear our smoothies are making your weight loss journey a bit easier!

Valorada con 3 estrellas sobre 5

I was a little disappointed with the…

I was a little disappointed with the amount of vegetables and fruit in each package considering the price but, otherwise the smoothies taste okay.

6 de agosto de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Hi Dawn. We are always working on ways to bring our costs down in order to pass along those savings to our customers. Thanks for trying our smoothies!

Valorada con 4 estrellas sobre 5

These are delicious

These are delicious! Taking off a star because it took a bit longer than I wanted to receive them.

Also, a small part of the -1 star is for the Jungle smoothie. I was hoping it would be a creamy Mango flavor, but instead, it tasted like generic green smoothie. To be sure, still a tasty smoothie, but I'm really into mango so this was disappointing.

5 de agosto de 2019
Opinión espontánea
Logotipo de Frozen Garden

Respuesta de Frozen Garden

Hi Marlena. We are launching a new partnership by the end of the year that will allow us to reach most locations in the US within 2 days. This will speed up our shipping process and allow us more flexibility to get our products to our customers faster.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más