Unresponsive, Evasive, and Potentially Deceptive — My Ongoing Experience with Fundworks my second loan with them
This is now my second loan with them. On my first, I never had an issue — I was never late on a payment and I paid everything in full. On this second agreement, however, things went downhill after one phone call with a Fundworks employee who attempted to collect more money than was due, and only after I pushed back (and mentioned legal consequences) did she suddenly say it was a “mistake.” That was the red flag that started this entire mess.
Since then, I have been asking very simple, reasonable questions:
How exactly was my current balance calculated?
How were prior reconciliations determined when my payments were reduced?
Why was ACH authorization halted when I never revoked it?
What safeguards exist to prevent “employee mistakes” like the one I experienced?
To this day, Fundworks has not answered these questions. Instead, they’ve wasted my time with evasive replies, CC’d executives seemingly for intimidation, and then completely stopped responding altogether.
As a business owner, I rely on transparency and professionalism from financing partners. Instead, Fundworks has given me stress, wasted hours of my time, and left me questioning whether their practices even comply with California’s Commercial Financing Disclosure Law.
If this is how they treat a client who has never missed a payment and has already completed one loan with them, I can only imagine how they treat others.
I’m sharing this so other business owners know what to expect: when you start asking questions about transparency, Fundworks goes silent. That should tell you everything you need to know.
— Andres G.
19 de junio de 2025
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