TheGamery.co.uk Opiniones 

324
TrustScore: 5 sobre 5

5,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great website, quick delivery. I found an unbelievable price on The Gamery website for the FNAF Security Breach Collector's Edition on PS5 for my son's birthday. Brand new, sealed and way cheaper than... Ver más

Valorada con 5 estrellas sobre 5

Amazing quick & professional response to any questions no matter how small or trivial they might seem. Can't see what you require, ask. I can't rate this whole package of dealing with this company... Ver más

Valorada con 5 estrellas sobre 5

I recently purchased a computer chess board which had a faulty piece. The Gamery immediately offered me a full refund or an exchange no questions asked. I asked for a replacement part rather than cha... Ver más

Valorada con 5 estrellas sobre 5

Was looking for some PS4 games, cheapest price was here so I took a punt. Admittedly did have an issue with payment (funds taken twice) but I think this was the payment system’s fault more so than the... Ver más

Información sobre la empresa

  1. Tienda de videojuegos

Información proporcionada por diversas fuentes externas

UK Based Online Retailer. We sell Video Games, Consoles, Accessories and Clothing. We pride ourselves on our excellent customer service. Any queries please contact us: customer@thegamery.co.uk


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

324 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

5,0

Todas las opiniones

(324)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Exceptional!

Delivery was so fast and price was better here than elsewhere. Wouldn't hesitate to use this company again!

6 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

Ordered Thursday at 8pm game was dispatched the same day. Game arrived on the Saturday morning. Brilliant service will be ordering again soon.

11 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

Arrived on time and in perfect condition, had no issues whatsoever. Would recommend this company to anyone and everyone!

19 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

If you have any doubts about buying from gamery dont fantastic service, I had one small issue which wasn't gamery fault (royal mail) the help and service was second to none, I'll be buying all my gaming needs from them

14 de diciembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

An amazing personal experience

TL;DR - was sent the wrong games, was given really fast and professional customer support, sent the incorrect games back and within 3 days since contacting support I received the correct games!

At first when I saw the reviews it was more or less the same -- excellent communication, fast deliveries; everything seemed great. A few days after I gave them a chance, I ordered my Christmas gifts, I was happy since the deliveries arrived on time (3 days) but shortly after realised that somebody made a mistake as I received the wrong copies of the games I ordered.

I then took action and contacted TheGamery.co.uk via email which lead me to my encounter with Leigh, the director behind the company. We discussed the issue and they ensured that they will take action to find out what happened and try to sort the issue out as soon as possible.

Within a matter of minutes they checked all of the information and said they would take matters into their own hands and take responsibility if the same event ever happened again. We quickly discussed what to do; I was given a label to print out and attach on to a new package (with the incorrect games) that I sent out the following day and almost immediately after informing them that I have done so, Leigh informed me that they would send me the correct package as soon as they can in order to keep me (the customer) satisfied and not waiting for too long .

Another 3 days later (today) both me and the company have received the packages -- them the returned games and me the correct games.

I was more than happy to wait those few extra days to solve the issue and I can't thank Leigh enough for giving me such a smooth customer support experience.

I highly recommend anyone looking to buy anything that interests them from TheGamery.co.uk to just go for it, you won't regret it. If any problems arise the staff will by far make you happier than anyone else :)

9 de diciembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant communication

I purchased a game as a Christmas present but later found out that someone else has already bought this for the same person so I emailed The Gamery shortly after to see if I could cancel the order and received a very quick and helpful response to say that they had actioned my request and a full refund had been issued.

Nice and easy :)

28 de noviembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent communication

Had a query about estimated delivery, communication was quick and detailed. Game came on time and for a great price.

5 de noviembre de 2016
Opinión espontánea
Valorada con 4 estrellas sobre 5

good service

good service one little problem but resolved fairly but otherwise great communication, fair prices and quick delivery

28 de agosto de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent.

Easy to use website. Great product at a great price and very quick delivery. Very happy with this site and the service. I would definitely use them again and recommend

9 de agosto de 2016
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más