The Green Reaper were perfectly fine.They were let down by Fedex who having tried to deliver my lawn mower to a building site and then not delivering on the next rescheduled day,they were impossible t... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Absolutely spectacular - form stat to finish. The Green Reaper is one of those brands which screams reliability. I love my lawn manicured, but for too many years I laboured under a misapprehens... Ver más
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The Green Reaper website site is very easy to navigate and well backed on trust pilot. My order was accepted very quickly and delivery was excellent and well within time. The lawn mower arrived wi... Ver más
La empresa ha respondido
The company has good stock levels of quality equipment at very competitive prices and ships the goods very quickly and professionally. The item ordered arrived exactly as predicted and was well-... Ver más
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Información sobre la empresa
- Tienda de podadoras de césped
- también en la categoría
- Vivero
Sobre The Green Reaper
Escrito por la empresa
The Green Reaper is the UK’s go-to brand for garden machinery, supplying top-quality lawn mowers and lawn tractors to homes and businesses since 2004, as well as every easy-gardening device from garden vacuums and log splitters to chipper shredders and hedge trimmers.
We are passionate about supporting a cleaner, quieter and safer living and working environment. The Green Reaper is on a green mission to source superior, environmentally-sustainable, battery-powered, cordless outdoor power equipment which is kinder to you, your wallet and the world we live in.
Trust us for expert advice on the right tool for the job, speedy delivery and great prices on quality products.
Información de contacto
27-29 Summerleys Road, HP27 9DS, Princes Risborough, Reino Unido
- 0800 014 8700
- sales@thegreenreaper.co.uk
- www.thegreenreaper.co.uk
4,7
Excelente
5 mil opiniones
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Ha contestado el 79% de las opiniones negativas
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Easy to use website which made ordering…
Easy to use website which made ordering very simple.
3 de junio de 2026
Respuesta de The Green Reaper
Thank you for your feedback on our website. It is relatively new so we appreciate hearing that our customers are finding it easy to use.
Laura
Respuesta de The Green Reaper
Thank you for taking the time to leave us a review - we are delighted to hear you are happy with your order.
Laura
Respuesta de The Green Reaper
Thank you for your positive feedback - we are happy that the delivery of your order was done in good time.
Laura
Respuesta de The Green Reaper
Thank you for your 5-star review, we are glad that your order arrived swiftly.
Laura
First class speedy service
First class speedy service. Ordered on Wednesday received my item within 24hrs. Also great value with item as described. Would order from them again.
4 de junio de 2026
Respuesta de The Green Reaper
Thank you for your first-class review! We are always glad to hear from our happy customers :)
Laura
Respuesta de The Green Reaper
Thank you for your review. We are glad your order was seamless and timely.
Laura
good product great dilivery man
2 de junio de 2026
Respuesta de The Green Reaper
Thank you for your review! We are glad that your delivery was smooth and that you are happy with your order.
Laura
Respuesta de The Green Reaper
Thank you for your review. We are delighted to hear you found our prices competitive.
Laura
Efficient and support prior to the…
Efficient and support prior to the arrival
Of the trimmer was really helpful
2 de junio de 2026
Respuesta de The Green Reaper
Thank you for your positive feedback. We are very happy that the trimmer is doing the job and that our support team was helpful!
Laura
Respuesta de The Green Reaper
Thank you for taking the time to give us a review. We are very glad that your delivery arrived swiftly.
Laura
Green Reaper is one of the best…
Green Reaper is one of the best companys i have delt with in years.True professionals 5star
2 de junio de 2026
Respuesta de The Green Reaper
Thank you for taking the time to leave us such a lovely review! We are delighted that you gave us 5-Stars! We look forward to welcoming you back to thegreenreaper.co.uk in the future.
Laura
Respuesta de The Green Reaper
Thank you for your positive review. We are glad your order arrived swiftly.
Laura
Great service
Very helpful on the telephone, understood my request(s), and reconfirmed later in the day
1 de junio de 2026
Respuesta de The Green Reaper
Thank you for lovely review. We are glad that our team was able to assist you and that you found our communications useful.
Laura
What’s going on here?
I ordered a product described on the website as stainless steel, but they delivered the painted mild steel version. When I brought it to their attention I was told (by an anonymous responder) that they had delivered what I ordered, and there was a link to another version that WAS in stainless steel, but at a much higher price. When I placed the order I had kept a screenshot showing the description as stainless steel, but when I went back to look again someone had already deleted those words from the product description.
To be fair they did offer to collect the (incorrect) item they’d sent, but not to deliver the stainless steel one that I wanted, so I requested that they do that.
I then had a response from “Brian” telling me that they couldn’t do that because the manufacturers don’t make it in stainless steel. I replied with the link I’d previously been sent that showed the stainless was indeed made, and stocked by Green Reaper.
No further response.
I’ve purchased from this firm before and been pleased with their service. I don’t know why they seem to be playing games now.
29 de mayo de 2026
Respuesta de The Green Reaper
Hello Michael
Thank you for your detailed review.
It would appear that there was unfortunately an error on our website in the specification of The Handy fertiliser spreader you purchased from us which incorrectly stated the chassis was stainless steel. This incorrect specification seems to have crept in when we migrated The Green Reaper to a new e-commerce platform. We appreciate you highlighting this to us and the specification was immediately corrected on our website by our content manager to the chassis being painted steel.
The more expensive stainless steel spreader you refer to is a salt spreader, and it is out of stock with both us and The Handy so we would be unable to fulfill an order for that model.
I understand a collection has now been arranged for a full refund.
Please accept our apologies for any inconvenience caused on this occasion.
Kind regards
Nicki
Respuesta de The Green Reaper
Thank you for your review! We are glad that your delivery arrived swiftly and that you found our correspondence helpful.
Laura
Absolutely no complaints, it was the perfect servielce
Great product and the service was excellent. We would highly recommend in terms of choice, cost, customer service and delivery. We will definitely be buying through The Green Reaper again.
28 de mayo de 2026
Respuesta de The Green Reaper
Thank you so much for taking the time to leave us such a lovely review. We are grateful for the positive feedback and look forward to welcoming you back to thegreenreaper.co.uk again soon!
Laura
Why a costly courier for a small item.
I ordered a replacement safety key for my ego lawnmower. It’s a tiny item. I was charged £10 for a courier. I queried asking if it would not be better / cheaper posted and got a rude reply saying you can’t expect us to single out an item and take it to the post office! Honestly, all small items could and should be posted saving the company, the customer and the planet. Why the rude reply for such a sensible alternative. A transit van for an item the size of a large thumb. Completely pointless and no offence to people with large thumbs.
28 de mayo de 2026
Great service, would use again.
Item arrived ahead of forecast delivery and was well packaged. Good communication from Green Reaper and their delivery company. Item arrived within nominated time period.
Would use again.
27 de mayo de 2026
Respuesta de The Green Reaper
Thank you for your lovely review. We are very glad our communications were helpful and we look forward to welcoming you back to thegreenreaper.co.uk
Laura
Highly recommended
Super fast delivery, excellent mower at a great price! (£20 off first order!!😁😁)
Highly recommended - 5 stars
27 de mayo de 2026
Respuesta de The Green Reaper
Thank you for your 5-star review. We are delighted to hear you would recommend us!
Laura
Happy Gardiner
Easy web site to navigate and order,competative
prices items for sale well described and illustrated
purchase delivered in good time.
26 de mayo de 2026
Respuesta de The Green Reaper
Thank you for your happy review :) We are delighted you found our prices competitive and our courier service swift.
Laura
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