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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Heating Hub were a great help finding our way through this new world of air source heat pumps. They gave guidance on specification and cost, along with the name of an Elite Installer. After severa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Both Joe and Caroline were informed and honest in their appraisal of our wants and needs. In the end thanks to their helpful and impartial advice and guidance we actually decided that a heat pump sol... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent idea to ensure you get the best possible installation. Just choose one of the recommended Elite installers and you can't go wrong. It's not just what appliance that is installed but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a new Viessmann 050 25kw combi boiler fitted in June 2023. Acting on their advice I decided to use weather compensation to control the heating. This is coupled with an EPH controller which basical... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Centro de asesoramiento al consumidor

Escrito por la empresa

The only independent and impartial consumer advice website for domestic heating customers. Pages of free of guidance on gas, oil and renewable heating systems with options for 1-2-1 advice to save you time, money and stress.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

88 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(88)

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Valorada con 5 estrellas sobre 5

Excellent information and demonstrated industry experts

Stumbled upon Heating Hub when researching for a new combi boiler. Very well written articles that is up-to-date and comprehensive. Especially on topics like Boiler Plus / OpenTherm & Boiler Modulation / Boiler Sizing, which a lot of installers either have very little understanding of or choose to gloss over them hoping that the clients don't know about it. Compared to the info I found through Which Magazine, the difference was absolutely night and day - Heating Hub was superior by far.

Sent a follow up question to Jo and she even very kindly called me back about it. It was only then that I realised that Heating Hub also provides a heating consultancy service, which in hindsight I would've gladly paid for given all the time and effort that I had to put into researching boilers as well as all the time wasted dealing with completely clueless gas engineers who didn't know half the information provided by Heating Hub!

22 de diciembre de 2020
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Respuesta de The Heating Hub

Thanks WL, it was a pleasure to assist you. You have brilliantly summarised everything we are trying to do a business, namely to cut through the marketing blurb and conflicting, usually unhelpful, advice from different operators to get consumers accurate information based on what is best for them. Thanks so much for leaving us feedback, best wishes.

Valorada con 5 estrellas sobre 5

I spoke to The Heating Hub for advice…

I spoke to The Heating Hub for advice as we have an ASHP which is costing a fortune to run. They were very nice and helpful and if I get any more problems are happy to try and help find a solution.

16 de diciembre de 2020
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Respuesta de The Heating Hub

Thanks Kim, hopefully you will see some improvement but happy to review again after your heating engineer has visited,

Valorada con 5 estrellas sobre 5

I needed a replacement boiler, this service delivered

I needed a replacement boiler asap. The heating hub put me in contact with a knowledgeable experienced local fitter and made recommendations so I did not feel pressured to go with the big-name brands but knew of some alternative brands which would work well too. All in all very happy with the service received and would recommend again. The cost was worth it too as it saved me money on the job itself.

13 de diciembre de 2020
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Respuesta de The Heating Hub

Hi Karen really glad you valued the impartial advice we gave and we are delighted you're happy with your new boiler!

Valorada con 5 estrellas sobre 5

very helpful and thoughtful

Jo was very helpful to me. She is thoughtful when many heating engineers don't really "think" - they just do. You need someone to properly think things through so you get the best service and Jo did that.

4 de diciembre de 2020
Opinión espontánea
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Respuesta de The Heating Hub

Thanks Rob, hope you see some improvement in your system's performance!

Valorada con 5 estrellas sobre 5

As a complete novice

As a complete novice, i wanted independent and thorough advice/ tips for selecting a power flush provider. The website gives exactly what is needed and is set out in an easy to navigate way, with plain language which is easy to understand!

22 de octubre de 2020
Opinión espontánea
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Respuesta de The Heating Hub

Thanks so much James, we really appreciate your positive feedback. We aim to please!

Valorada con 5 estrellas sobre 5

Great Service and 1st class mannerism…

Great Service and 1st class mannerism also called back as promised in a matter of 10 min.

solved my problem thanks to your advice

31 de julio de 2020
Opinión espontánea
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Respuesta de The Heating Hub

You're welcome! thanks so much for leaving us feedback.

Valorada con 5 estrellas sobre 5

Smart Heating Comparison

Smart, user friendly and informative way to find local plumbing/heating specialists and compare estimates for the parts and work.

18 de junio de 2020
Opinión espontánea
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Respuesta de The Heating Hub

Thank you Lucas! Much appreciated.

Valorada con 5 estrellas sobre 5

Advice

Excellent and good and helpful

18 de junio de 2020
Opinión espontánea
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Respuesta de The Heating Hub

No problem at all Alan, hope the info helped. Let us know how you get on.

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. Informative site led to a callback from a local supplier. Provided honest and useful information. Booked for install in 3-weeks

18 de junio de 2020
Opinión espontánea
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Respuesta de The Heating Hub

Thanks for your review Steve, we're are very glad to have helped you.

Valorada con 5 estrellas sobre 5

I contacted the company to seek some…

I contacted the company to seek some information on wireless TRV. Their response was both quick & definitive.

18 de junio de 2020
Opinión espontánea
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Respuesta de The Heating Hub

We're so pleased to be of assistance and thank you for taking the time to leave a review. Hope all goes well.

Valorada con 5 estrellas sobre 5

new boiler

I was looking for a new boiler and got really good advise from them. Great service. Would recommend

24 de marzo de 2020
Opinión espontánea
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Respuesta de The Heating Hub

Thanks so much! Really glad we could assist.

Valorada con 4 estrellas sobre 5

good explanations

24 de marzo de 2020
Opinión espontánea
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Respuesta de The Heating Hub

Thank you John. We want to make domestic heating easier to understand!

Valorada con 5 estrellas sobre 5

Great website for researching new boilers

We needed a new boiler and wanted to some research into the different ones available rather than just be sold a rubbish one! It’s an excellent website with so much information that’s written in a way that’s easy for everyone to understand.

22 de marzo de 2020
Opinión espontánea
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Respuesta de The Heating Hub

Thanks Mrs G- so glad it helped you through a big purchase.

Valorada con 5 estrellas sobre 5

E-Book and Website

Downloaded the E-Book and was very insightful, provided me the information i was looking for. I also loved the website easily accessible and detailed. Defiantly would recommend!

20 de marzo de 2020
Opinión espontánea
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Respuesta de The Heating Hub

Brilliant Louis, so glad you found it helpful.

Valorada con 1 estrellas sobre 5

Spoke to an engineer on your site

Spoke to an engineer on your site, promised me he would ring back and didn't. Rang him again and he told me he was on a job, but would see if he could pop over after. No phone call, no show. Disgusting

19 de marzo de 2020
Opinión espontánea
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Respuesta de The Heating Hub

Hi Paul, I'm so sorry you had this experience. Are you able to email me some details of the person you spoke to? hello@theheatinghub.co.uk. We will take it up with the local company. many thanks, Jo

Valorada con 4 estrellas sobre 5

Really good service

Really good service, very helpful over the phone

18 de marzo de 2020
Opinión espontánea
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Respuesta de The Heating Hub

Thank you Linda, really appreciate that!

Valorada con 4 estrellas sobre 5

Excellent site for boiler comparisons

Excellent site for boiler comparisons.
Shame there's nothing on it for hybrid boilers working with heat pumps.

17 de marzo de 2020
Opinión espontánea
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Respuesta de The Heating Hub

Hi Bill, thank you so much. We are working on renewables content, watch this space :)

Valorada con 1 estrellas sobre 5

Possibly I misunderstood the initial…

Possibly I misunderstood the initial page, but I have not received any information or learnt anything

17 de marzo de 2020
Opinión espontánea
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Respuesta de The Heating Hub

Hi Barrie, so sorry to hear that - I've emailed the ebook. Check your junk box in your email. Any problems let us know and we'll post it to you.

Valorada con 5 estrellas sobre 5

Use for my role at work

Use for my role at work. Gives basic explains tons to customers

13 de marzo de 2020
Opinión espontánea
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Respuesta de The Heating Hub

That's amazing Steve, are you an installer? It's great to know our advice is used by those in the industry too. We really appreciate your feedback.

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