The Ideal Garden Shop Opiniones 3757

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased a 900mm tree ring. Brilliant, gorgeous, top quality, strong and black. Brilliant price of £36 with fast free delivery. 10 year guarantee! It’s functional stopping the grass encroaching... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Would highly recommend the Core-ten edging and tree rings. Fabulous quality and easy to install and have finished off around my beds and shrubs a treat. Very happy with the ease and speed of delivery... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Prompt delivery, ordered on the 12/4 arrived on 14/4. Kept informed by Ideal Garden. Have been waiting for core edging the size and colour we wanted to come back in stock to complete the project, cre... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is the second time I've ordered corten steel edging from the Ideal Garden Shop and the service was quick and easy with the product just as described. This time I used the 150mm deep edging to fi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de insumos para paisajismo
  2. Vivero
  3. Servicios de paisajismo y jardinería

Escrito por la empresa

Here at The Ideal Garden, we've been selling high-quality gardening and landscaping products to customers all over the country for years. Our family-run business developed from our landscaping firm which has been going since the 1980s. We discovered some great landscaping products over the years and decided they were so good that we would start supplying them ourselves. Since then, the online shop side of the business has grown massively - but we still run everything from our central office and storage centre at Calves Lane Farm, maintaining the close-knit family-run style of doing business.

The Ideal Garden Shop

Escrito por la empresa

We're commited to our customers!
The Ideal Garden Shop, established in 2014, is a family run business based in Buckinghamshire. We take great pride in being able to offer high quality products at the best possible prices to our customers. We believe our unrivalled customer service is the key factor to our success and have maintained a 5-Star rating on Trustpilot for the last six years.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 91% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

You are asking me about my experience?

You are asking me about my experience? I have not even received the product yet! DHL are completely rubbish, don’t answer their phone or emails and surely you must realise that it has not even been delivered?

2 de mayo de 2026
Valorada con 3 estrellas sobre 5

Delivery was late

Delivery was late and not on the day requested which meant plans were messed up and not aligned to other activities planned

28 de abril de 2026
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Respuesta de The Ideal Garden Shop

Hey AJ, we apologise on behalf of the courier company, as we understand how frustrating this is! We do our absolute best to ensure everything gets out of our doors efficiently and on time for their delivery. Sometimes, the couriers fall short - we hope our products were a beneficial addition to your project despite this, we apologise for any inconvenience caused.

Valorada con 5 estrellas sobre 5

I purchased a 900mm tree ring.

I purchased a 900mm tree ring.
Brilliant, gorgeous, top quality, strong and black. Brilliant price of £36 with fast free delivery. 10 year guarantee!
It’s functional stopping the grass encroaching on the tree and looks classy and sets it off.
Downside is I now want 20 meters of straights and that will be sooo expensive. Love the product.

21 de abril de 2026
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Respuesta de The Ideal Garden Shop

Thank you Cheryl!

Valorada con 4 estrellas sobre 5

Great product poor delivery

Great product. Poor delivery from DHL. First day They lied about no access. Next day they left outside the flats next door. Not at my house. DHL useless

26 de abril de 2026
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Respuesta de The Ideal Garden Shop

Thank you for your review, Dale. We apologise on behalf of DHL!

Valorada con 5 estrellas sobre 5

Would highly recommend the Core-ten…

Would highly recommend the Core-ten edging and tree rings. Fabulous quality and easy to install and have finished off around my beds and shrubs a treat. Very happy with the ease and speed of delivery and when it turned out one set of fixings were missing, the company promptly sent out some replacements.

18 de abril de 2026
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Respuesta de The Ideal Garden Shop

Thank you for your review, Karen! We are happy to help.

Valorada con 5 estrellas sobre 5

Quality Product

This is the second time I've ordered corten steel edging from the Ideal Garden Shop and the service was quick and easy with the product just as described. This time I used the 150mm deep edging to finish off below venetian fencing so that the bottom timber is less likely to rot.

27 de abril de 2026
Opinión espontánea
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Respuesta de The Ideal Garden Shop

Thank you for your review, Stephen!

Valorada con 5 estrellas sobre 5

Gravel Grids

Did a fair bit of research into gravel grids for my garden project. Ideal Garden Shop came back as the best value for money by far. Delivery was fast and easy.

23 de abril de 2026
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Respuesta de The Ideal Garden Shop

Thank you, Chris. You made the right choice!

Valorada con 5 estrellas sobre 5

Returning customer after several years.

I purchased some garden screens and trellises from this company around 5 years ago. Very happy with the service I received from them back then and can safely say the same thing with this purchase. I was after a heavy plant trough with a nice decorative back panel to match my garden decor and I found that they had one left in stock so I took the opportunity of purchasing it. It was extremely well packaged and the delivery was very straightforward. I am extremely happy with the product and service and would happily recommend them. Thank you.

21 de abril de 2026
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Respuesta de The Ideal Garden Shop

Thank you for your review, Claira! It means the world to us to be long-standing parts of your garden transformation.

Valorada con 5 estrellas sobre 5

CORE EDGE - garden edging

Good product, quick delivery service.
Ordered for ugent delivery to keep landscaper happy. Cheapest I could find online. Product was shipped from manufacturer directly. I choose the 150 mm high edging in anthracite grey. Very strong and sturdy spikes. I ordered 1 set of extra support pins but didnt need them. Would recommend.

22 de abril de 2026
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Respuesta de The Ideal Garden Shop

Thank you for your review, Martin!

Valorada con 5 estrellas sobre 5

Colour of product as stated

Colour of product as stated , delivered on time by a pleasant driver who placed the gravel pallets where I needed them to be. Would use this company again.

20 de abril de 2026
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Respuesta de The Ideal Garden Shop

Thank you, Raymond!

Valorada con 4 estrellas sobre 5

I give this company 5 stars for service…

I give this company 5 stars for service but the person whom prepared my order, messed it up, not once but twice, so unfortunately they lose a star. The lawn edge I bought is good, I will definitely use them again.

21 de abril de 2026
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Respuesta de The Ideal Garden Shop

Hi Andrew, I'm sorry to hear this. I'll look into this issue for you. We always aim to do our best and get orders out correctly and efficiently - and I appreciate you letting us know, so we can take it on board and improve where we can. If you could please contact us and let us know where we went wrong, that would be great!

We appreciate your fair review, and we aim to please for a 5-star next time. Thank you!

Valorada con 5 estrellas sobre 5

Brilliant experience

Very good instructions and product details on the website. Very quick delivery. Altogether a perfect purchase.

21 de abril de 2026
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Respuesta de The Ideal Garden Shop

Thank you, Anne!

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