The Money Platform Opiniones 

481
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I got a text of this company threatening debt agencies Try to call them call times out after 2 mins. Can not log in as their website doesnt function- all in all - utter cowboys.

Valorada con 5 estrellas sobre 5

The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response o... Ver más

Valorada con 5 estrellas sobre 5

I can't speak highly enough of this company! The whole loan process from beginning to end was a great experience. Everything was very straight forward, and the loan completed amazingly quick! Unf... Ver más

Valorada con 5 estrellas sobre 5

I have recently had a loan from them, they had no problem in rearranging my instalments after an unexpected expense occurred for me over this festive period. They replied very quickly and resolved my... Ver más

Información sobre la empresa

  1. Agencia de préstamos

Escrito por la empresa

The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

481 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 80% de las opiniones negativas

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4,5

Todas las opiniones

(481)

32 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Reliable and Flexible

Always on hand to help, they’ve pushed my payments back a month due to illness for no extra charge. Don’t think I could get that service anywhere else

6 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

EXCEPTIONAL

Firstly, the application process, communication, and overall experience excellent, can't say anything negative about how simple and intuitive to apply with The Money Platform. 10/10.
Now, I have never used a short term loan product before and usually you only hear bad things. I found myself in a financial bind after moving home with the family (wife and 2 young kids) where we had really stretched ourselves financially. My wife took unwell and had to take extended period of time off work and only received statutory sick pay. The Money Platform provided a loan that relieved so much pressure and stress in a timely and efficient manner. 1st class service.
Unfortunately I am one of those many men who do not read anything properly. My payments began in April when I thought they began in May, completely my fault my responsibility my error. I had been working excessive amounts of overtime and the extra income would start being paid in May.
I contacted The Money Platform and they immediately moved my repayment dates to start when I got paid in May. They did this without any additional charges or fee.
Absolutely exceptional support, service, and understanding from this company.
I would recommend them to anyone, and have been doing so.
Really grateful guys, thankyou!

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service

Have used a few times and always been a smooth hassle free process. This time I Had an unforeseen problem causing me a lot of stress. Needed a short term solution and they were amazing at resolving that short term solution which relieves me of more stress on top of my original problem. Great help and amazing quick efficient and also empathetic response. Highly recommend

5 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Why i can't get a borrow

7 de abril de 2025
Opinión espontánea
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Respuesta de The Money Platform

Dear Alex

Thanks so much for your review - your comments have raised a really important point, and we want to take this opportunity to explain to you (and others reading this) about our product -

Our loans are aimed at being "one off" loans to customers who can clearly afford the loan repayments, we are fully focused on trying to help customers excluded from mainstream finance with one-off costs (new boiler, car breakdowns etc).

But these loans aren't suited to covering ongoing day-to-day spending, they aren't like a credit card, where you can borrow again and again without end.


We have built and are working on tools to help our customers manage their money in the best way possible so that customers who are in a habit of being reliant on credit can break that cycle.

Many lenders now chose to exclude those without a UK Credit History or a perfect credit score.

We are taking a different approach, working with financially excluded customers to help with one off expenses and build long term financial resilience.

We won the Financial Inclusion Award and were shortlisted as Ethical Lender of the Year.

I hope this gives some insight into why you weren't able to get a loan from our platform recently.

Valorada con 5 estrellas sobre 5

Helpful

Honestly, the loan helped when I really desperately needed it to keep me on the road and get to work etc and I couldn’t get help from anywhere else. I was going to be late paying aswell but they simply changed the payment date for me after using the online chat to explain. Easy to communicate using the chat request tool. Overall good experience.

4 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently lost my job

I recently lost my job and I explained what had happened and the I have a new job, but I will be paid monthly. They were very helpful and have amended my payments to monthly and to start on my pay day. They are absolutely brilliant and show you empathy and the willingness to help you when things happen out of your control.

30 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Missing payment

They were very understanding of my unforseen circumstances and offered no pressure to myself I received quick Email responses with no negativety well done The Money Platform other companies would do well to take their stance.

25 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely appalling company over…

Absolutely appalling company over charge treat customers like a piece of the proverbial avoiding would be the best thing to do

14 de marzo de 2025
Opinión espontánea
Logotipo de The Money Platform

Respuesta de The Money Platform

Hi Gary,

Thank you for your review.

We have tried to find our your details to discover if we can help in anyway as your review was not specific about the issue you have faced.

The Money Platform has issued tens of thousands of crowdfunded loans to happy customers.

We are seeking to drive down interest rates through crowdfunding loans and improve outcomes for customers often excluded from mainstream finance. I am really sorry we weren't able to help you this time.

Please get in touch with us and we will be happy to help resolve any concerns you have.

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