We had an issue with the dishwasher, that led to be out of order for about less than two weeks 😑, we thought that it had to be replaced by a brand new one, which costs a lot in these days... We con... Ver más
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I have just sold my property through Personal Agent. The sales progression was dealt with by Sarah Goddard who was amazing. She kept me in the loop every step of the way and explained any developments... Ver más
Natasha from the Epsom branch looked after me when I moved my Mum out of her flat to live with me and let her flat. The live was very complicated and stressful and Natasha went above and beyond to pro... Ver más
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We feel very lucky to have Becky Moore as our Property Manager. We have been impressed by her professionalism, efficiency, and friendly approach from the very beginning. Becky has always responded... Ver más
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Información sobre la empresa
Escrito por la empresa
Established in 2004, The Personal Agent has grown to be the most successful independent estate agent in the area. With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest. The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale. o Epsom's market leading agent for sales. o Established for 13 years o 5 sales and lettings branches. o Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website. o Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free. o Dedicated sales progression team o In-house mortgage brokers, energy performance consultants and removals With thousands of registered buyers and tenants and several hundred successful sales and lettings every year, our friendly team is one of the most experienced and professional in the region. For well over a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, Action for AT and Age Concern. We also support many of the local schools with sponsorship for their events including Wallace Fields infant and juniors, Stamford Green primary and Rosebery girls school.
Información de contacto
2 West Street, KT187RG, Epsom, Reino Unido
- 01372 745 850
- epsom@thepersonalagent.co.uk
- www.thepersonalagent.co.uk
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Natasha was brilliant
Natasha was brilliant. Highly recommend her professionalism and proactive approach.

Respuesta de The Personal Agent
Rosie Fraser from The Personal Agent…
Rosie Fraser from The Personal Agent Epsom was very welcoming. The agent was on time and gave a good walk through being informative without being pushy.

Respuesta de The Personal Agent
A good experience
It was a long process selling my 2 bed flat in Epsom but Sarah was helpful & always available to talk to & discuss matters I didn't always understand!

Respuesta de The Personal Agent
I have just sold my property with the…
I have just sold my property with the personal agent in Banstead. We had various delays and issues with the solicitors, however Mark was brilliant throughout. He got involved numerous times to help speed up the process between the solicitors, right to the very end and even on completion day. Thank you for your help Mark and to everyone at the personal agent who assisted throughout the sale.

Respuesta de The Personal Agent
A great company to deal with
A great company to deal with, very helpful staff and special thanks to Becky Moore for speedy responses and help. Keep up the great work.

Respuesta de The Personal Agent
Thank you to Becky of Epsom branch
Thank you to Becky Moore of the Epsom branch for her help with the issue that my tenant had. She kindly liaised with different parties and sorted the issue quickly.

Respuesta de The Personal Agent
Sarah has been very helpful and…
Sarah has been very helpful and thorough throughout

Respuesta de The Personal Agent
Thank you
Thank you, Stephanie, for understanding our queries and promptly following up with the landlords. Your quick responses helped clarify how we should proceed with our property-related commitments. We really appreciate your swift action and support

Respuesta de The Personal Agent
Excellent Service from Management Team
Stephanie the Lettings Administrator has provided excellent service throughout the start of my tenancy, making the moving in process quick and easy as well as handling document for the old tenants incredibly swiftly. Would definitively recommend.

Respuesta de The Personal Agent
The help I experienced from Stephanie…
The help I experienced from Stephanie was excellent. She managed me through the end of tenancy, helping me with all my questions promptly and looking after my tenants. Thank you Stephanie

Respuesta de The Personal Agent
I had a really great experience working…
I had a really great experience working with this estate agency. The whole team was friendly, professional, and very helpful throughout the entire process. They kept me updated regularly and were always quick to respond whenever I had questions.
What I appreciated the most was how smooth and stress-free they made everything. Buying/selling property can be complicated, but they guided me through every step and made it much easier than I expected.
I would definitely recommend them to anyone looking for a reliable and trustworthy estate agent.

Respuesta de The Personal Agent
Worth considering as your first option
Glad we sold our property with The Personal Agent in Epsom. We had honest and expert advice from the offset after struggling to sell for 3 months with another agent. The personal agent created a beautiful video of our property which I feel really did help our sale. They also suggested what would and wouldn’t work and gave an honest breakdown of the current market. Many thanks to Richard for his honesty, professionalism and reassurance throughout the sale process.
I felt they communicated well with us as sellers, although we didn’t get enough feedback from viewings in general, but when we did have a successful viewing it was well communicated.
Sarah from after sales was excellent and communicated well, liased with us effectively, took our concerns seriously and called back when she said she would.
Overall, very happy we switched over to the Personal agent and can honestly say, the Epsom team were excellent.

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I used The Personal Agent (Epsom Branch…
I used The Personal Agent (Epsom Branch - Lettings) recently and cannot fault the professionalism, friendliness and expertise of these people - specifically Callum who made the process seamless with up to date communication all the way from beginning to end. Callum and his team were wonderful and I'd highly recommend him and The Personal Agent again to anyone looking at letting / selling.

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The Stoneleigh branch team are superb…
The Stoneleigh branch team are simply brilliant. The marketing is absolutely top grade, their market insights and knowledge is excellent, and they are constantly going the extra mile to support their clients. We bought our house from them 10 years ago, and I knew if we ever came to sell I’d go straight back to them, but they have genuinely surpassed my expectations. Thank you

Respuesta de The Personal Agent
Brilliant service from Steph!
Thank you to Stephanie for all her help with our house move! For our first home, the personal agent have been great and always available to help or answer any questions.
I’ve been in regular contact with Steph both via email and over the phone, and she is always so helpful, responds to any questions really quickly, and goes the extra mile to ensure we have everything we need; something as first ‘timers’ we couldn’t have asked for more and really appreciate. Thanks so much for your help!

Respuesta de The Personal Agent
We’ve just moving into our new property…
We’ve just moving into our new property and wanted to share how positive our experience has been with the letting agent. From the initial viewing right through to moving in,Ethan Haddon was professional, friendly, and incredibly helpful. He answered all our questions promptly, kept us well informed throughout the process, and made everything feel straightforward and stress-free. It really made a difference during what can often be a busy and overwhelming time. Thank you for the excellent service — we really appreciate it!

Respuesta de The Personal Agent
Professional and friendly
Callum, Natasha and Stephanie have made the renting process very speedy and professional. They've kept me on track by maintaining contact throughout and responding to my enquiries in a friendly and helpful manner.

Respuesta de The Personal Agent
Callum was incredibly friendly
Callum was incredibly friendly, approachable, and genuinely kind throughout our lettings process. He was always happy to answer our questions, kept us well informed.
We really appreciated his patience, professionalism, and personal touch. We wouldn’t hesitate to recommend the team to anyone looking for supportive and reliable estate agents. Thank you again for everything!

Respuesta de The Personal Agent
Excellent Service
A big thankyou to the personal agent team especially John & Mark at the Banstead office on the sale of my house but also on finding me a new home, great communication, reliable, responsive and totally professional. Really appreciate all the continued help.

Respuesta de The Personal Agent
Kai @ The Personal Agent.
I had a great experience working with Kai during my property search. He was professional, responsive, and transparent throughout the process, always keeping me informed and answering my questions.
His calm, proactive approach made everything feel smooth and well managed. I would highly recommend Kai to anyone looking for a reliable and trustworthy estate agent.

Respuesta de The Personal Agent
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