The Sofa & Chair Company Opiniones 

455
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Do not buy from this company or Larkbury (they're the same company). I bought 2 console tables on a 12 week lead time for my brand new home we built that were going to sit at the entrance and after ar... Ver más

Valorada con 5 estrellas sobre 5

Shopping at the Sofa and Chair company is a joy. The selection available is endless so there is something from everyone. The quality of the furniture is of the highest standard. We would highly recom... Ver más

Valorada con 5 estrellas sobre 5

Great crew! Razvan, Costi, Mariusz and Soufian attempted delivery of a 3 seater sofabed to my house last month. They tried different permutations to try to put the sofa in its intended place but unfor... Ver más

Valorada con 5 estrellas sobre 5

Can't find any fault through the entire experience. The showroom is huge with so many options, the staff engaging and full of ideas and advice, the order process easy thank you Zaynah. The quality of... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de decoración e interiorismo
  3. Tienda de artículos para el hogar
  4. Tienda de sofás
  5. Tapicería

Sobre The Sofa & Chair Company

Información proporcionada por diversas fuentes externas


The Sofa & Chair Company specialises in luxury homeware, having provided two decades of excellence in upholstery and bespoke, handmade furniture. We continue to serve both clients in the retail and commercial space, and are always delighted to welcome interior design lovers to our West London showroom, where our wares are on display in one of the largest spaces of its kind.


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Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

455 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(455)

2 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

We went to them because the product…

We went to them because the product looks high quality and one of the few companies with a large showroom to see the product in london so unique proposition. Also allows one to see a lot of products coming together in a space.
But they are quite challenged when it comes to getting something fixed should it go wrong. Which eventually happens if you are getting furniture for an entire house or room. They have quite a high staff turn over as well that exacerbates the issue. Long wait times, multiple handoffs , essentially what seems like a high value / high touch service becomes a very expensive and head-achy process. Also their white glove delivery isnt the same as other white glove delivery - they can be quite finicky and somewhat ridiculously insistent that they wont touch any furniture / carpet in the room, essentially meaning you need to figure out a very clean space for them to just come place the furniture. For the the product/price they charge the service doesnt match. I am very satisfied with the product though.

23 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We bought two chest of drawers which…

We bought two chest of drawers which are beautiful and really well built. The service was fantastic from start to finish and the delivery by Catalin and Maiusz was friendly, professional and very carefully done. Great product and great service so what more can you ask for.

1 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very respectful team

The guys worked hard to finish fast, placed the items in the right spot, they made sure that we check before we sign and everything is placed in order. Thank you costi sofian

17 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Very pleased for the lovely service from Mariuz and soufian. The team was lovely and efficient from start to finish to deliver my bed to the second floor . I am looking forward to use this company more often.
Thank you Marius and soufian

10 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cannot fault the guys who delivered the…

Cannot fault the guys who delivered the goods to a client in their private Mayfair residence.
Kept in contact with me during the day re: their ETA
Catlin & Jason worked quietly, discreetly and quickly. Couldn’t have been more helpful.

19 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sofa & Chair Company is amazing!

Kamilla was very helpful and super supportive! Costi and Soufyan were amazing when delivering the sofa, they ensured they were careful and went well above expections, massive kudos all around and overall very happy customer!

26 de mayo de 2023
Opinión espontánea

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