Horrible staff and extortionate cancellation policy
I cannot rate the facilities because my experience happened before I got there. I booked a room using my card at 10am, when I got the confirmation the check-in time was 4pm (too late for me). When I called to cancel, I was told that they would charge me for full day as a penalty. I told the receptionist that this is not fair, could they move my stay to a different day. She was rude and refused, thankfully I had moved money to my other account, because as we were on the phone she charged my account 3 times for €152 €75 and €50. I believe this was illegal. I plan to report the hotel to the oversight body for this. Plus she told me she would blacklist my name. Just an absolutely horrendous experience.








