Fantastic job and great service. I ordered a size small by mistake and they checked before going ahead with printing (I wanted XL) Great quality product was with me within 2 days of ordering. Absolute... Ver más
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Consulta las opiniones de los clientes
High quality t shirts, quick turnaround, excellent customer service. Very patient team! We are very happy with our T-shirts.
After being let down by another supplier at the last minute, I contacted Jordan in the hope that he could help turn around an urgent t-shirt print. The service received from that moment on was just... Ver más
La empresa ha respondido
Absolutely amazing service from Jordan. Didn’t think anyone could get our order sorted within 48 hours but The T Shirtman did. Ordered T shirts, hoodies and Polo shirts all in different sizes and p... Ver más
Información sobre la empresa
- Tienda de serigrafía
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- Impresora de pantallas
Escrito por la empresa
The T Shirt Man is a UK-based custom garment printing business established in 2006. For nearly two decades, we have provided reliable, high-quality garment printing services to businesses, organisations, and individuals across the UK. We specialise in fast-turnaround production of printed and embroidered garments, including T-shirts, hoodies, polos, workwear, and promotional clothing. Our in-house capabilities include DTF printing, screen printing, embroidery, and vinyl, allowing us to select the most appropriate method for each project to ensure consistent quality and durability. Our reputation has been built on dependable service, clear communication, and the ability to deliver to tight deadlines. We regularly support clients with time-sensitive orders, repeat production runs, and large-scale requirements, providing confidence that projects will be completed accurately and on schedule. We work with a broad range of clients, including SMEs, corporate organisations, hospitality groups, events, sports teams, schools, charities, and national brands. Every order is approached with the same attention to detail, whether it is a small batch or a high-volume production run. As an established independent business, we take pride in long-term customer relationships and repeat partnerships. Our approach is straightforward and professional: offer honest advice, maintain high production standards, and deliver exactly what has been agreed. If you are looking for a UK garment printing partner with proven experience, strong operational processes, and a track record of reliability, The T Shirt Man provides a trusted, professional service you can depend on.
Información de contacto
13 Grant Road, PO6 1DU, Portsmouth, Reino Unido
- 02392 984 667
- info@thetshirtman.co.uk
- www.thetshirtman.co.uk
4,9
Excelente
184 opiniones
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Bad experience - use another company!
I bought 2 custom t-shirts off TheTshirtMan. When they came, the image was much smaller on the t-shirt than the one I made and it looked very different to the mock-up on the website. I got in touch with them about it, and from start to finish the customer service was very poor. The emails were poorly written, with just a couple of sentences written (no Dear... X or email signature in any way - it seemed like a child wrote it). They initially didn't want to refund me and then started ignoring my emails, I had to chase them several times. They then finally agreed to refund me but would not refund the postage costs even though the items were not as described/ faulty (which by law they have to do). They are now ignoring my emails again. I said I want to make a complaint - it was ignored. I think I am going to have to escalate it to Trading Standards and my bank to get the money back. I would never use this company again.
Edit: The response by TheTshirtMan is a complete lie. I sent many, many emails to them trying to sort this, I never refused to send the T-shirts back I was waiting for them to agree to refund postage costs first, and they only agreed to refund in full including postage costs when I emailed them TWICE more reminding them of the law and then stating I would escalate it to Trading Standards. And my initial email to them provided pictures of the mock up AND the t-shirts which were printed wrong (which I then sent a few more times to them) - so it is an absolute lie that I did not provide evidence they were done wrong. The lies continue with this company.
1 de julio de 2025
Opinión espontánea
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
🧾 Order Details:
Customer ordered 2 custom t-shirts with an uploaded design.
Both garments were printed with a 30cm front print – our standard size for A3 prints unless specified otherwise.
The order was completed and dispatched the same day, arriving on time.
✅ Correct Product Supplied:
The artwork was printed exactly as provided by the customer.
No errors or faults were identified in the print process.
Mock-ups shown online are for illustrative purposes and sizing can vary depending on garment size and proportions.
🔄 Resolution Offered:
Upon receiving feedback that the print appeared smaller than expected, we offered to reprint both garments with an XL-sized print at no extra cost.
The customer declined the replacement garments.
📦 Return Refused by Customer:
As per standard policy, we requested the original garments to be returned before issuing a refund to ensure they had not been worn.
The customer refused to return the items.
💷 Full Refund Issued:
Despite not receiving the garments back, we chose to refund the customer in full, including postage, as a gesture of goodwill.
No evidence was provided that the garments were faulty or not as described.
📬 Customer Service Conducted via Email:
All emails were responded to.
We acknowledge that tone and formatting could be improved and we are working to refine our customer service approach.
🤝 Summary:
TheTShirtMan fulfilled the order as requested, responded to concerns, offered a free replacement, and refunded the full amount without return – going beyond standard policy.
As a small independent business, we do our best to accommodate all customers fairly, but we also ask for fairness in return.
We needed a quick turnaround for some…
We needed a quick turnaround for some printed T shirts and we didn’t have any artwork designs. Jordan took our order and provided us with great proofs in no time at all. I could not believe how quickly the T shirts were made up and dispatched to us. Great quality product delivered at lightning speed, very impressive.
24 de junio de 2025
Opinión espontánea
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thank you so much for the 5-star review! 🌟
We’re really glad we could help with your last-minute order and that you were happy with the design, speed, and quality. We’ll be sure to pass your kind words on to Jordan – he’ll be chuffed!
Looking forward to working with you again in the future. 👕💨
— The TShirtMan Team
Unbelievable service from Jordan!
Unbelievable service from Jordan! We were let down by Royal Mail and had no T-shirts for our charity Event on Saturday. In desperation I tried Thetshirtman and within 4 hours they had processed the order from start to finish and I was able to collect our shirts!! Really saved the day, great quality product and price as well. Absolute Legend!!
13 de junio de 2025
Opinión espontánea
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thank you so much for the amazing review! 💙
We’re really glad we could help you out at short notice and get everything sorted in time for your charity event. It means a lot to hear the shirts were well received and that you were happy with both the quality and service.
Jordan will be chuffed with the shoutout – we’ll make sure he sees this! 🙌
Thanks again for choosing TheTshirtMan – we’re always here if you need us.
— TheTshirtMan Team 👕
Knaresborough Bed race for charity
It's always unknown what kind of result you will get with t-shirt printing, but these were top notch quality from a printing perspective and the garments were also really good. Jordan and team turned them around in super fast time and the delivery was spot on too. High five.
11 de junio de 2025
Opinión espontánea
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thank you so much for the 5⭐ review!
We know how important it is to get both print quality and garment choice spot on, so we’re really pleased to hear you were happy with both. Appreciate the shoutout for the quick turnaround too – we always aim to deliver fast without compromising on quality.
High five right back at you! 🙌
– Jordan & The TShirtMan Team
Fantastic and fast delivery
18 de mayo de 2025
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thank you so much for your 5-star review! ⭐️ We're really glad to hear you were pleased with the fast delivery – we always aim to get your orders out quickly and reliably. We appreciate your support! 🙌
— The TShirtMan Team
Five stars *****
Great communication. Great printing service and super quick as per needed!
13 de mayo de 2025
Best in the Business
Jordan got us our custom tshirts in an almost impossible time frame after Easter, and they were both great quality and a great price. Highly recommend to anyone needing custom printed tshirts
24 de abril de 2025
Opinión espontánea
Speedy & Excellent Service
Speedy service. Great quality. Perfect printing and even received a call to check on a detail. 10/10
13 de abril de 2025
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thank you so much for the 5⭐️ review!
We’re really glad we could get your order sorted in time – especially during that busy post-Easter rush! Delighted to hear you were happy with the quality and price. We really appreciate the recommendation 🙌
Thanks again for choosing The TShirtMan!
– Jordan & The Team 👕
Can’t thank Jordan and his team enough…
Can’t thank Jordan and his team enough .. having been let down by another company Jordan rescued me .
Our lovely t shirts arrived on time in perfect condition and better than expected all within 24hrs . Big Big thank you .. we will definitely be back for more 👍
4 de abril de 2025
Opinión espontánea
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thank you so much for your kind words! We're really glad we could step in and help at short notice — it means a lot to hear the t-shirts exceeded your expectations. We'll be here whenever you need us again. Thanks for choosing The TShirtMan! 👕🙌
— Jordan & the team
Great company came to my rescue…
Great company came to my rescue again.... order was done with no fuss and was called to check on the size and making sure it was the right size - going beyond! Thanks Jordan and team. will be back.
11 de marzo de 2025
Opinión espontánea
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thank you so much for your kind words!
We're really glad we could help you out again and that everything went smoothly. We always try to go the extra mile to make sure every order is just right, so it's great to hear that made a difference. Thanks for choosing us – we really appreciate your support and look forward to helping you again soon!
– Jordan & TheTShirtMan Team 👕
Great service
Great service, product arrived really quickly and decent quality! Will definitely be using again!
11 de febrero de 2025
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thank you so much for your kind words!
We're really glad we could help you out again and that everything went smoothly. We always try to go the extra mile to make sure every order is just right, so it's great to hear that made a difference. Thanks for choosing us – we really appreciate your support and look forward to helping you again soon!
– Jordan & TheTShirtMan Team 👕
Excellent Service and Speedy…
Excellent Service and Speedy turnaround.
Garments were expertly done and pack neatly, very happy with the service and quality.
28 de enero de 2025
Opinión espontánea
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thank you so much for your kind words!
We're really glad we could help you out again and that everything went smoothly. We always try to go the extra mile to make sure every order is just right, so it's great to hear that made a difference. Thanks for choosing us – we really appreciate your support and look forward to helping you again soon!
– Jordan & TheTShirtMan Team 👕
Quality T Shirts at a good price!
Quality T Shirts at a good price! I needed a custom design and they made a great job of it!
3 de febrero de 2024
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thank you so much for your kind words!
We're really glad we could help you out again and that everything went smoothly. We always try to go the extra mile to make sure every order is just right, so it's great to hear that made a difference. Thanks for choosing us – we really appreciate your support and look forward to helping you again soon!
– Jordan & TheTShirtMan Team 👕
100% Would reccomend!
Always happy with the speed and quality of our prints! The best thing about working with this company is how quick Jordan is at replying and helping out. He always makes sure we are 100% happy with the design before proceeding with the print and he also offers recomendation and advice so that we have the best quality products with the minimum price. We will be working with them in the future for sure!
16 de enero de 2025
Opinión espontánea
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thank you so much for the fantastic review! 🙌
We're really pleased to hear you're happy with the speed, quality, and service – it means a lot to us. Jordan always aims to go the extra mile to make sure every design is spot-on and cost-effective. Looking forward to working with you again soon! 👕✨
— The TShirtMan Team
Speedy response and delivery
Speedy response and delivery, everything went according to plan.
7 de enero de 2025
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thank you so much for your 5-star review! 🙌
We're really glad to hear everything went smoothly and that you were happy with the speed of our service. We hope to work with you again soon!
– The TShirtMan Team 👕
Good quality and fast delivery
Very fast printing/delivery and high quality t-shirt.
31 de diciembre de 2024
Opinión espontánea
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
We’re really pleased to hear you were happy with the fast turnaround and quality of the t-shirt. Thanks for choosing TheTShirtMan – we hope to print for you again soon! 👕🚀
Excellent Service
Excellent service - I sent a very short notice T-shirt print request to be delivered the following day (Christmas Eve!!) - Jordan at The T-Shirt Man went out of his way to ensure the order was complete and dispatched on time!! It arrived on Christmas Eve and was great quality!
22 de diciembre de 2024
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
We’re really pleased to hear you were happy with the fast turnaround and quality of the t-shirt. Thanks for choosing TheTShirtMan – we hope to print for you again soon! 👕🚀
Shop closed
There was no service at all lol. The website was meant to have a note saying that they were closed, but was not on there. This incurs wasted time. Refund received (+1 star), but left with a bad impression. Would advise to phone up the shop before ordering to confirm if they are open.
4 de diciembre de 2024
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
📦 Order Placed While We Were Closed:
Your order came through during a short period when our small family-run business was on holiday.
Unfortunately, at the time, the website had not yet been updated to reflect our temporary closure.
🔄 Website Update:
As soon as this was brought to our attention, our web developer updated the site to prevent further confusion.
We appreciate your patience during this short gap in communication.
💷 Full Refund Issued Promptly:
A full refund was processed without delay once we saw the order and realised the timing.
🛠️ Improving Our Service:
We’re taking this feedback on board to ensure clearer communication during future holiday periods.
As a small team, we occasionally take time off together, but we always aim to minimise any inconvenience.
📞 Helpful Tip:
Your suggestion to phone ahead is a good one — and we always welcome direct contact if unsure.
Thanks again for your understanding — we hope we can leave you with a better impression next time.
— The TShirtMan Team
Super quick turnaround
Super quick turnaround, printing is of good quality. T-shirt itself isn't the best quality - but was the cheapest one available, so obviously just a low-budget option, which is fair enough.
2 de diciembre de 2024
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thanks so much for the great review!
We’re glad you were happy with the quick turnaround and print quality 🙌 You're absolutely right – the t-shirt used was our budget option, which is perfect for one-off or low-cost events. We also offer a range of premium garments if you ever need something a bit higher quality next time.
Appreciate your feedback and support – hope to print for you again soon!
— The TShirtMan Team 👕
Respuesta de The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Thank you so much for the 5-star review! ⭐️
We're really pleased to hear you found the service quick and the product high quality – that's exactly what we aim for.
Thanks again for ordering with TheTShirtMan, and we hope to print for you again soon! 👕🚀
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