The Urban Botanist Opiniones 

386
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This company sells such beautiful products. The ready made terrarium are beautiful , carefully packaged and delivered and last years. The kits are easy to use and a pleasure to build.

Valorada con 5 estrellas sobre 5

The delivery was quick (although a little confusing upon checkout), and the communication was great. My uncle was very happy with his gift. All arrived as expected. Would recommend

Valorada con 5 estrellas sobre 5

Present for 13 year old grandson. He made it himself and was delighted with all the plants, scissors and bags of different stones and compost etc he received in an enormous box! Thank you

Valorada con 5 estrellas sobre 5

Bought two terrariums and they were both beautifully made and carefully delivered with helpful care instructions. Will buy again as they offer a great variety of products that make excellent gifts.

Información sobre la empresa

  1. Proveedor de bonsais
  2. también en la categoría
  3. Florería mayorista
  4. Floristería

Escrito por la empresa

A passion for indoor plants and using them to bring any space to life is at the heart of everything we do; from personally picking the most gorgeous plants, glass containers to hand-crafting our stunning terrariums. Our patented technology means we’re the only supplier of fully assembled terrariums.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

386 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(386)

30 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent price

Excellent price, speedy delivery, easy assembly and looks good

6 de enero de 2025
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Respuesta de The Urban Botanist

Thank you for your review! We're glad you found DIY terrarium kit great value and easy to assemble. Hope you enjoy your new creation!

Valorada con 5 estrellas sobre 5

Great Service & Lovely Terrarium

Lovely Terrarium, pre-planted with healthy plants in pretty colours. It was a birthday gift for my husband, delivered promptly and very well packaged. It's now been some months since delivery, and it's still beautiful and thriving...he loves it!

24 de octubre de 2024
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Respuesta de The Urban Botanist

Thank you for your wonderful review! We're so happy to hear that the terrarium made a perfect birthday gift and that it's still thriving months later. Wishing you and your husband many more moments of green joy! 🌿🎁😊

Valorada con 5 estrellas sobre 5

Absolutely stunning

Absolutely stunning, excellent quality very well packaged and quick delivery. Can’t ask for more than that. Thank you.

29 de noviembre de 2024
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Respuesta de The Urban Botanist

Thank you so much for your kind words! We're thrilled that you're happy with the Westminster terrarium. It's our largest and most premium piece, so we're glad it arrived safely and met your expectations. Enjoy your stunning new centerpiece!

Valorada con 5 estrellas sobre 5

Beautiful plants

Beautiful plants, really well presented.

4 de diciembre de 2024
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Respuesta de The Urban Botanist

Thank you for your lovely feedback! We're so glad you’re happy with your Monument Ficus terrarium and its presentation. Enjoy your new greenery!

Valorada con 5 estrellas sobre 5

Lovely

Quick delivery , very well packed .. I’ve given it some air and light as wasn’t sure if it would keep til Christmas as it’s a gift

3 de diciembre de 2024
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Respuesta de The Urban Botanist

Thank you for your review! We're glad your Greenwich Bonsai terrarium arrived safely and well-packed. We hope it made a wonderful gift and that it's thriving! 🎁🌿😊

Valorada con 5 estrellas sobre 5

Very Happy

Very Happy!

1 de diciembre de 2024
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Respuesta de The Urban Botanist

Great to hear! We're so glad you're happy with your Queensway terrarium. Hope it's thriving and bringing you lots of joy!

Valorada con 5 estrellas sobre 5

Superb

Superb service throughout and a lovely terrarium

1 de diciembre de 2024
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Respuesta de The Urban Botanist

Thank you for your kind words! We're delighted that you had a great experience and love your Marble Arch Bonsai terrarium. Enjoy your little green oasis!

Valorada con 5 estrellas sobre 5

Great condition for delivery

Plants arrived in great condition and with careful packaging.

28 de noviembre de 2024
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Respuesta de The Urban Botanist

Thank you for your review! We're glad to hear your Parlour Palm arrived safely and in great condition. Wishing you happy growing! 🌿

Valorada con 4 estrellas sobre 5

Lovely product on the whole but big…

Lovely product on the whole but big flaw in the glass

27 de noviembre de 2024
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Respuesta de The Urban Botanist

We’re glad you liked the product! Small imperfections in the glass can sometimes occur due to the traditional hand-blown manufacturing process. These natural variations make each terrarium unique, but we understand they might not be for everyone. We appreciate your feedback!

Valorada con 5 estrellas sobre 5

Great

Under new management

29 de noviembre de 2023
Opinión espontánea
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Respuesta de The Urban Botanist

Dear Wares of Knutsford,

We appreciate your feedback, but we must respectfully point out that your review contains incorrect and misleading information regarding The Urban Botanist.

To clarify, the The Urban Botanist brand was acquired by new ownership on 31 May 2023, following the liquidation of its previous owner, Terrarium UK Ltd. The liquidation process began on 10 February 2023, and from that date, all liabilities and debts became the responsibility of the appointed liquidator, Cowgills.

It is important to note that under the new ownership, we did not assume any liabilities, debts, or obligations from the previous owner. We acquired only the brand and its intellectual property. Therefore, any transactions made by the previous owners during or after the liquidation process were not authorised and would constitute a breach of insolvency law.

Your claim that we purchased goods from your company a year ago is factually incorrect. We have had no dealings with Wares of Knutsford, nor has anyone from your company contacted us in the past year regarding this matter. We strongly recommend that you contact the appointed liquidator, Cowgills, to resolve any claims for unpaid invoices. You can find more information about the liquidation process here:
Find Filing History for Terrarium UK Ltd (Company No. 08646969)

We kindly ask that you revise or remove this review, as it unfairly damages the reputation of The Urban Botanist under its current ownership. Should you have any further questions, please feel free to contact us directly.

Kind regards,
The Urban Botanist Team

Valorada con 5 estrellas sobre 5

quick delivery and great customer…

quick delivery and great customer service

15 de noviembre de 2024
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Respuesta de The Urban Botanist

Thank you for your kind words! We're glad you had a great experience with our service and speedy delivery. Enjoy your purchase!

Valorada con 5 estrellas sobre 5

Beautiful work

Arrived on time and very happy with the product

11 de noviembre de 2024
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Respuesta de The Urban Botanist

Thank you for your review! We're so glad to hear you're still happy with your Swiss Cottage terrarium. Hope it's thriving and bringing you joy!🌿😊

Valorada con 5 estrellas sobre 5

All good

All good, product perfect and as described; delivery efficient and on time.

11 de septiembre de 2024
Valorada con 4 estrellas sobre 5

Fantastic bromeliad

The bromeliad I purchased looks amazing in my terrarium and is very healthy. I was concerned at first as it appeared very dry when it arrived but it recovered almost immediately with a little tlc. Therefore I would recommend this supplier.

29 de agosto de 2024

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