The Villa Group Opiniones 

225
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is our second year booking with the Villa Group. The team are so friendly and helpful, quick to respond to any questions. Our villa was just as described. Would definitely recommend them.

Valorada con 5 estrellas sobre 5

Отдыхали на вилле большой компанией. Красивый вид на горы. Большая семейная вилла, вокруг тихо и красиво. На вилле просторные спальни с красивым видом из окна, большая удобная кухня. Красивая и прос... Ver más

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Valorada con 5 estrellas sobre 5

The Villa group made everything so much easier. I have never booked with this company before but every query or question was responded within a couple of hours and nothing was too much trouble. I woul... Ver más

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Valorada con 5 estrellas sobre 5

We originally booked through the VG 3 years ago but along came Covid and we finally got there last week! During that time Lisa at VG was always very helpful and helped us through several issues that a... Ver más

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Información sobre la empresa

  1. Alquiler de vacaciones
  2. Planificador de casamientos

Escrito por la empresa

Established in 1989 The Villa Group specialises in renting quality holiday villas throughout Cyprus. The Villa Group has grown to become one of the largest, privately owned, providers of holiday villas on the island of Cyprus. Our extensive portfolio comprises of over 500 quality properties including villas and apartments and our commitment and dedication to the quality of service ensures that we remain market leaders in our field. Our experienced team of staff appreciate how important your holiday is to you and believe in the personal touch. They have seen all of our accommodation personally and this, combined with their wealth of local knowledge and enthusiasm, will help you select the villa that will meet (or hopefully exceed!) all your expectations. From your very first contact with us, throughout the booking process, up to and including your holiday, our aim is to provide you with a smooth and efficient service, allowing you peace of mind and enabling you to make the most of your visit to this beautiful island by ensuring a carefree and relaxing holiday. Making our bookings direct with the villa owners enables us to pass on significant savings without compromising on quality. We endeavour to accommodate all preferences, and through continuous devotion to enhancing our portfolio, our accommodation ranges from, at the very least, clean, comfortable and fully equipped through to luxury villas of the highest standard. A legacy of service - We have provided villa holidays to over 172,000 satisfied clients since 1989 and are proud that our reputation has been built on service, quality and value for money, which is continually reflected in the large number of delighted customers that return to the island with The Villa Group each year.


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4,9

Excelente

TrustScore: 5 sobre 5

225 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(225)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 Stars for Service by Lisa 😍

5 Stars for Service by Lisa 😍
It was a greatful Journey with you to find the perfect location for our German Group. Thank you very much for all. The best thing was, that Lisa was available at all times and responded as quickly as possible. We love her.

28 de enero de 2024
Opinión espontánea
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Respuesta de The Villa Group

Dear Katharina, thank you very much for taking the time to submit a review. Thank you for your kind comments as to Lisa's service to you, at The Villa Group we pride ourselves in our customer service. We hope to welcome you back to Cyprus with your group again in the future. Best regards, The Villa Group

Valorada con 5 estrellas sobre 5

Pagrati villa in Miliou, Cyprus

Super villa! Very comfortable, beautiful view. Ideal for 12 people everyone had enough place. Pool water was cold (on December), but we still went swimming. We really liked sitting by the fireplace in the evenings.The owner trusted us and we could enjoy the beautiful villa and Cyprus in peace. Thank for Villa Group.

3 de enero de 2024
Opinión espontánea
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Respuesta de The Villa Group

Dear Moonika, thank you for taking the time to submit a review. We are very pleased to hear you enjoyed your Christmas and New Year stay at Pagrati Villa. We hope to welcome you back to Cyprus again in the future. Best regards and Happy New Year to you, The Villa Group

Valorada con 5 estrellas sobre 5

It is a very beautiful place

It is a very beautiful place, close to the beach, in privacy. The owners are very nice people. We have been coming here for five years and we are very satisfied. We can only recommend.

8 de junio de 2023
Opinión espontánea
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Respuesta de The Villa Group

Thank you Jindriska for taking the time to submit the review. We look forward to welcoming you again back to Cyprus. Best regards, The Villa Group

Valorada con 5 estrellas sobre 5

An amazing view from the apartment.

An amazing view from the apartment.
We feel like at home, a fully equipped kitchen and a washing machine too.
Many thanks Mandy for your advices.

25 de noviembre de 2023
Opinión espontánea
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Respuesta de The Villa Group

Thank you Jerome & Julie for your review of Thea Vista Apartment in Pissouri. We hope to welcome you back to Cyprus again. Best regards, The Villa Group

Valorada con 5 estrellas sobre 5

Great experience with Villa Group

Great experience with Villa Group. Villa Group very responsive and helpful.

6 de noviembre de 2023
Opinión espontánea
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Respuesta de The Villa Group

Dear Liz, thank you for your review. We hope to welcome you back to Cyprus again in the future. All the best, The Villa Group

Valorada con 4 estrellas sobre 5

Great Views

It was our first time using the Villa Group and have been pleasantly surprised. We have previously lived in Cyprus and chose not to use a hotel and opted for a Villa. The one we choose in Peyia near Paphos offered everything we needed with a superb view across the infinity pool overlooking the locality across to the sea! Positioned just on the outskirts of the local town it was close enough to get to the local supermarket, local Tavernas and the beach but also lovely and quiet and allowed us to completely relax.

4 de noviembre de 2023
Opinión espontánea
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Respuesta de The Villa Group

Dear Philip, thank you for your review. We hope to welcome you back to Cyprus again in the future. Best regards, The Villa Group

Valorada con 5 estrellas sobre 5

Lovely villa, great location

The villa was lovely, very well presented and equipped, great location, lovely big pool different areas for relaxing and eating, would definitely go back and the welcome pack was very much appreciated. Thank you 😊

16 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nice and clean Villa

Nice and clean Villa. Close to the beach, with a nice pool-area.
Had a great stay for 7 days together with friends and family.

Could easily recommend.

4 de noviembre de 2023
Opinión espontánea
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Respuesta de The Villa Group

Thank you for your review, we hope to welcome you back to Cyprus again in the future. Best regards, The Villa Group

Valorada con 2 estrellas sobre 5

When we need your help it isn't there

The villa group had been really helpful all through the booking process and up until the day we left the villa.
When I had some issues at the villa the manager from the villa group said I had to communicate with the owners but the owners were not receptive to feedback and instead made up a pack of lies about damage during our stay. I booked the villa through the villa group and feel that they should deal with this as the owners are not impartial.
There were some h&s issues that were urgent and misreprentation about the equipment at the villa.

10 de octubre de 2023
Opinión espontánea
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Respuesta de The Villa Group

Dear Madeline,
We feel that there is no justification for a 2-star rating whatsoever for the service you received from The Villa Group. You did not inform us during your stay of any of the issues you found at the villa which you subsequently informed us of only after you had left. If you had informed us of any issues during your stay we would have been able to assist you. You emailed us only after you had completed your holiday and returned to the UK. We take all complaints seriously no matter how small as our customer's satisfaction is of paramount importance to us. Upon receiving your email after your departure, we promptly arranged with the villa owner to inspect the property. Our inspection was thorough, taking several hours, and we inspected the entire property and discussed with the villa owner the issues you had raised. As we explained to you, on inspecting the villa, we did not find the issues raised by you to be the same as you described, and also the villa owner brought to our attention damages that they claim were caused to the villa by you. As a company we did our utmost to assist you however we can only do so much. As we have already explained, if you wish to pursue the dispute any further, you must do so with the villa owner, the details of which have been provided to you. Best regards, The Villa Group

Valorada con 5 estrellas sobre 5

Fantastic!!!

Wow what can I say, from the moment of booking to turning up at the lovely villa everything was done with ease and professionalism.

The Villa was extremely clean and very well maintained, we have used other companies in the past and maintenance in particular takes the edge of the stay.

The Villa was also very will equipped with everything thought about. The welcome pack was also a nice touch.

The views from the Villa are outstanding!

We will definitely use the Villa Group in the future for any bookings and look forward to booking next year!

Thanks again for a lovely stay.

17 de octubre de 2023
Opinión espontánea
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Respuesta de The Villa Group

Thank you John for your review, we appreciate you taking the time to submit it. We look forward to welcoming you back to Cyprus next year. Best regards, The Villa Group

Valorada con 5 estrellas sobre 5

Excellent service

From initial booking the entire experience with Villa Group was excellent. Timely communications to make for a hassle-free and enjoyable experience and an excellent Villa stay. I would book again with Villa Group.

13 de octubre de 2023
Opinión espontánea
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Respuesta de The Villa Group

Thank you Victoria for your review, we appreciate your time in submitting this. We hope to welcome you back to Cyprus in the future. Best regards, The Villa Group

Valorada con 5 estrellas sobre 5

"My Wedding Day"

"My Wedding Day"

It was Splendid experience on my wedding day. Our wedding planner Ms. Mandy was super duper helpful for everything I was so grateful for her. And our Villa was magnificent and Mr. Kieth and Mrs. Jill was amazing couple they welcome us with everything.

Briluz

9 de octubre de 2023
Opinión espontánea
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Respuesta de The Villa Group

Thank you Briluz and Graeme for submitting a review. We have passed your feedback to Mandy our wedding planner. Mandy said your wedding day was beautiful and it was her pleasure to plan the day for you both. We wish you and Graeme all the best, The Villa Group

Valorada con 5 estrellas sobre 5

Fantastic customer service and quality product

Excellent communication throughout the booking process, payment process, and before, during and after the holiday. Quality of the villa was superb and exactly as advertised. I would definitely use them again.

9 de octubre de 2023
Opinión espontánea
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Respuesta de The Villa Group

Thank you Sarah for taking the time to submit a review. We look forward to welcoming you to Cyprus again in the future. Best regards, The Villa Group

Valorada con 5 estrellas sobre 5

The Villa Group.

The Villa Group.
After we had picked a suitable Villa that met all our essentials, booking was extremely easy. Had a few questions regarding payments and timelines that Lisa dealt with quickly. We also organised massages and nail treatments via Lisa which worked out perfectly. The therapist, Irena, came to the Villa and all the girls were delighted with the service.
The Villa. (Villa Maxima)
Big 7 bedroom Villa to accommodate 14 people just off the end of main Coral Bay strip. Quite a grandiose design which looks very impressive.
Great location, 5 minute walk to beach and same to bars and restaurants but still very quiet. Unusually, also within easy walk to a “big” supermarket on par with a Tesco or Morrisons. The supermarket also provided free transport back to residence, so a big shop was very easy.
The Villa itself was plenty big enough for 14. Bedrooms all good standard, 2 separate living areas and 2 games room on bottom floor. The pool area is superb. Great pool with proper deep end and plenty loungers and seating for all. An area which was well used.
Large outdoor seating area to side of Villa, no problem sitting all 14. Big gas BBQ and separate charcoal BBQ, both well used.
We had NO significant problems but there are always a few things that could go better.
Never got IPTV to work, HOME screen came up but went no further. Wasn’t a problem as we had multiple devices with us.
Villa had 1 main kitchen and 2 smaller kitchen areas. Would have preferred 1 bigger kitchen and separate laundry room. Cooker in main kitchen small for such a large group. Again not a problem as BBQs used much more.
Must note that WiFi was great. Very fast and never once went off. Also handled multiple devices online at same time.
All in all a great experience. I’d certainly use Villa Group again in the future. If you’re looking for a Villa for a large group with all that you’d expect and close to everything this could be for you.

4 de octubre de 2023
Opinión espontánea
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Respuesta de The Villa Group

Dear William, thank you very much for taking the time to submit the review for your recent stay at Villa 62597. We are delighted to have been able to organise the beauty treatments for the ladies in your group and have passed your comments on to Irena, the therapist. We hope to welcome you back to Cyprus again the future. All the best, The Villa Group

Valorada con 5 estrellas sobre 5

Andrew & Yvonne From first seeing the outside the…

From first seeing the outside to the first step inside everything was perfect, the kitchen is fully equipped and very clean.
The lounge area was comfortable and enjoyed watching the Ryder cup.
Bedrooms plenty big enough with lots of storage.
There’s an outside terrace with table and chairs and a lovely pool area.
The area itself is quiet but only 5 minutes walk from a few local bars and a 15 to 20 min walk to the strip.

28 de septiembre de 2023
Opinión espontánea
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Respuesta de The Villa Group

Thank you Andrew & Yvonne for your review, we appreciate you taking the time to submit this. All the best, The Villa Group

Valorada con 5 estrellas sobre 5

Excellent service and villa

The Villa Group were quick to respond and professional in their service. The directions were clear and the villa and pool were great. Secluded and quiet villa with an amazing pool and responsive, helpful manager.

16 de septiembre de 2023
Opinión espontánea
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Respuesta de The Villa Group

Dear Michael, thank you for taking the time to submit a review, we appreciate it. We hope to welcome you back to Cyprus again in the future. Best regards, The Villa Group

Valorada con 5 estrellas sobre 5

Superb!

After being together for over 25 years, we decided to formalise our partnership through marriage and saw an appeal in a simple but not traditional ceremony and celebration which would provide a lasting memory for us, as well as our closest family members, and a marriage on a beach held an attraction for us. With our decision made, we embarked on trying to find an individual or company who could support us, through the legal process and then with arrangements for the day - after nights of online enquiries and increasing despondency by the 'rejections' (it seems many are not interested in a small ceremony that doesn't attract a huge fee) our hopes were raised by positive response from The Villa Group, which then turned into the belief of the possible when we were contacted by Mandy. Mandy readily engaged with our thinking for the day, offered suggestions which we took advantage of, and then helped us through, what at first seemed a minefield of bureaucracy, but was actually straightforward with her guidance and explanations. Throughout the process, Mandy offered checks which helped our confidence as well as a clear plan for the actual wedding day. Prior to our departure, there was some doubt cast by friends as to whether we were dealing with a legitimate individual and company which did cause some anxiety and I suspect others planning an overseas wedding may also have similar concerns - Mandy and The Villa Group are real! Without doubt, Mandy is a consummate professional and we are lucky to have met her.

2 de septiembre de 2023
Opinión espontánea
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Respuesta de The Villa Group

Thank you Heather for taking the time to submit the review. We wish you and Shaun all the very best. The Villa Group

Valorada con 5 estrellas sobre 5

The Villa is an absolute Gem of a find…

The Villa is an absolute Gem of a find and well designed in a beautifully located area. Once in the Villa you will see the Sun rising over the Mediterranean Sea and setting into the hillside. As a family of 5 we enjoyed the outdoor living with what can only be described as an exceptional pool and lush surroundings. Really well equipped kitchen with all you will need and many extras you normally would not see. The bedrooms were good and provided ample space. The booking process was seamless and we received detailed communication including directions allowing us to arrive at the Villa with no problems. I can definitely see us returning and highly recommend a stay. Thank you Villa Group.

8 de agosto de 2023
Opinión espontánea
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Respuesta de The Villa Group

Thank you Mel for taking the time to submit a review, we appreciate this. We hope to assist you with your next villa holiday in Cyprus. Best regards, The Villa Group

Valorada con 5 estrellas sobre 5

Once again the villa group company has…

Once again the villa group company has exceeded our expectations and delivered to us a perfect Cyprus villa holiday, everything as it should be, no out dated photos or nasty surprises, just perfect. A big thanks to the team at the villa group and in particular Lisa who always appears to be on hand to answer any questions or reply to emails.
Would I recommend, absolutely, will I use them again, absolutely and we already have.
Don’t delay, book today, you want be disappointed.
Shaun M

19 de julio de 2023
Opinión espontánea
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Respuesta de The Villa Group

Thank you Shaun for taking the time to submit a review, we truly appreciate it. We look forward to welcoming you back to Villa 487023 on two occasions next year :-). All the best, The Villa Group

Valorada con 5 estrellas sobre 5

Another fantastic holiday with The Villa Group

We just got back last Wednesday from another absolutely amazing holiday at one of the Villa Groups villa's in Cyprus. We stayed at property ref: V487023 Peristerona Hills in the beautiful region of Peristerona. The villa and views are just stunning really, and the owner cant do enough for you, and is at hand if needed. The villa Group are a fantastic company we have been using them for years. Everything went smoothly and The Villa Group are always on hand if you have any questions or concerns, your in safe hands with them. No complaints from us they are outstanding.

23 de agosto de 2023
Opinión espontánea
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Respuesta de The Villa Group

Thank you Robin for taking the time to submit the review, we truly appreciate your time. We look forward to assisting you with your 2024 booking of Villa 355862 in Coral Bay. All the best, The Villa Group

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