Emma and Rob at the Basildon store were extremely helpful in connection with upgrading my phone. I would like to provide a further update - I visited Rob on 13th June and he kindly showed me how t... Ver más
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Emma and Rob at the Basildon store were extremely helpful in connection with upgrading my phone. I would like to provide a further update - I visited Rob on 13th June and he kindly showed me how t... Ver más
La empresa ha respondido
Exceptionally good service from an assistant called Rob. Most helpful and friendly service I have ever received. Would rate higher if I could.
La empresa ha respondido
Robb saw me when I enquired about upgrading my contract. The last time I went into a phone shop was nearly a decade ago and I was well out of the loop. Robb explained everything perfectly to me in a r... Ver más
La empresa ha respondido
Made a phone call to the branch yesterday. Emma was incredibly helpful and instantly understood our problem. Called into the Basildon branch today and was made very welcome and got our account probl... Ver más
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Escrito por la empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito por la empresa

100 Town Square, SS14 1BX, Basildon, London, Reino Unido
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Respuesta de Three UK - 3Store Basildon
So helpful answered all questions and helped us find a a great deal for our daughter. Highly recommend as so knowledgeable

Respuesta de Three UK - 3Store Basildon

Respuesta de Three UK - 3Store Basildon
Emma was outstanding in helping us walk away with what we came in store to purchase she also went beyond to help us update our information and put in place things that was missing from our account
Thanks guys

Respuesta de Three UK - 3Store Basildon
Someone went into this store and pretended to be me and took out a contract in my name. inadequate security checks. Did try ringing the store to speak with the store manager but no one answers the phone.

Respuesta de Three UK - 3Store Basildon
Went into store today for an upgrade for my daughter who is visually impaired. The guys in the store couldn’t be more helpful. Got the phone she wanted all fully set up in store . 1 happy daughter 👍🏼
Would recommend these guys to anyone . They helped people coming into store who was not even 3 customers.

Respuesta de Three UK - 3Store Basildon
Robb, was absolutly amazing, couldn't fault his service couldn't not have been more helpful. Patient and attentive.

Respuesta de Three UK - 3Store Basildon
Robb was the customer service agent that served me. He was very good , professional & explained every detail of the information he gave me, as clearly as possible . His sale skills is outstanding.
Infact his service convinced me to get a new phone there & then although I only came in to store to ask for help with my iPhone.

Respuesta de Three UK - 3Store Basildon
Carina at the Basildon 3 Store was brilliant. She was really friendly and did her best to communicate with me as a Deaf person. I felt comfortable and understood, and she made the whole experience so much easier. Thank you, Carina

Respuesta de Three UK - 3Store Basildon
Carina who helped me was very friendly and helpful, she went through everything and made sure I got the right plan I needed.

Respuesta de Three UK - 3Store Basildon
Emma in store was fantastic can't thank her enough, 10 ********

Respuesta de Three UK - 3Store Basildon
Our assistant Emma was helpful, patient and took her time to ensure we felt comfortable with the choices we made whilst being guided by her expertise.

Respuesta de Three UK - 3Store Basildon
Cristina was extremely helpful, friendly & didn't rush through everything. Provided all the info. I needed & more.

Respuesta de Three UK - 3Store Basildon
Every helpful and we felt very comfortable

Respuesta de Three UK - 3Store Basildon
Amazing service and very helpful

Respuesta de Three UK - 3Store Basildon
Very helpful to an elderly phone user and cleared issues on old phones to make them safe for family use

Respuesta de Three UK - 3Store Basildon

Respuesta de Three UK - 3Store Basildon
Best place, always professional and nice, highly recommend

Respuesta de Three UK - 3Store Basildon
I had the pleasure of meeting Lewis, today, customer advisor at Basildon branch. He was most helpful, patient and knowledgeable. 5 star service. Great discovery meeting. If only we had more of Lewis in stores it would be great. Thank you.

Respuesta de Three UK - 3Store Basildon
Went down to the Basildon branch has i had a problem with both me an my wife phones..Lewis an Emma was the assistants working that day.they was both absolutely fantastic from the moment we got into shop so helpful and explained everything we needed to know .they talked us through everything wot was happening. Very very impressed by them both 👏 excellent,service

Respuesta de Three UK - 3Store Basildon
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