Daniel was absolutely amazing, so approachable and extremely friendly. So patient and understanding. As I'm not tech savvy! He definitely sold 3 network to me. So ordered the new Samsun... Ver más
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Localización
Cambiar localizaciónUnit 15C, Forestside Shopping Centre, Belfast, BT8 6FX Belfast, North, GB
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Consulta las opiniones de los clientes
I was torn between two models recently, but Edgaras gave honest pros and cons without pressure. Went with the iPhone and got the phone, case, screen protector, and charger for under budget. Transfer w... Ver más
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Great experience in this store...staff were incredibly helpful & knowledgeable about offers & the best deals. Very pleasant & easy to deal with. Shout out to Mark, Daniel & Claire who all helped me du... Ver más
La empresa ha respondido
I originally went instore for a query for my mum and came out saving myself a lot of money! Daniel and Claire were very patient and understanding with my elderly mother. Excellent customer service.
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Información sobre la empresa
Sobre Three UK - 3Store Belfast (Forestside)
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 15C, Forestside Shopping Centre, Belfast, BT8 6FX, Belfast, North, Reino Unido
- 02890649842
4,8
Excelente
62 opiniones
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Respuesta de Three UK - 3Store Belfast (Forestside)
Hi there! We’re thrilled that you had such a great experience setting up your 5G router. Thank you so much for the wonderful 5⭐ review! -Veronica
Respuesta de Three UK - 3Store Belfast (Forestside)
Hey Mary, that’s impressive! We’re thrilled that Ed made your experience a pleasant one. 😊 -Veronica
Daniel was so helpful
15 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
Hello Fiona 😊, thank you for the wonderful review. We’re delighted to receive such kind words about Daniel. -Suhaas
Great experience and very happy with…
Great experience and very happy with the service today purchasing and upgrading my iPhone. Edgaras was very helpful today with helping me decide.
13 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
Hello Miss Gilvary, it’s wonderful to hear your upgrade went so well! 📱 We’re pleased Edgaras provided the guidance needed to help you decide. Congratulations on your iPhone, we're glad we could help get everything sorted for you. -Kishan
Clare has been exceptional kind helping…
Clare has been exceptional kind helping me set up my email address also edgar hekped also .Wish there was more clares in the world sych an add for3
13 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
Hi Ann, thanks for letting us know this was your experience with Clare and Edgar. We'll get your feedback passed on! -John
Thank you Michael
Thank you Michael for all your help in store and helping me select my new phone
Also for transferring everything over for me. Great service 😀
11 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
We're so happy to hear that Michael was able to provide you with such a 5⭐ experience, Michelle! Really makes our day 🥰 -Jade
Respuesta de Three UK - 3Store Belfast (Forestside)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
If your signal has dropped in recent months don’t hang around move to another provider.
I was with Three for 16 years and had no signal issues until July 2025. Since then the signal in my area dropped to no bars. I was able to WI/Fi call but that was no good if I step outside my door and for the the next mile I had no signal at all. I would have stayed with Three and gave them a fair chance to fix the issue to no avail. So as of December 5 months on from only been able to wi fi call at home I moved to Tesco Mobile. This is something I should have done in the summer as despite promises the fault was never resolved. I’m also getting a much better deal with Tesco and no roaming charges.
It was only when I requested my PAC code Three offered deals including 70 days roaming pass which gave me a chuckle. I’d get free calls in Europe but not in my driveway. I must have had 30 calls with Three in the 5 months since this issue started and it was like starting a new conversation every time. What’s even more laughable is adverts on TV saying 2 networks are better than one now they have merged with Vodafone. The reality is there is no sign of that sharing masts happening in my area in the immediate future according to the last person I spoke to before leaving three.
I’m pleased to say I’m sitting on 4 bars with Tesco Mobile and I knew their signal was good in my area as in our household 2 family members were already with Tesco and have been for years.
My message to Three is when masts go down don’t string your customers along for months. Fix the problem. My message to everyone else who is having signal issues with Three is to move to another provider if your issue isn’t resolved within a reasonable period of time. Don’t leave it 5 months like I did.
20 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
Hello there.
We are sad to hear about the issues you are experiencing and that we weren't able to resolve this for you before you decided to leave.
We understand your frustration regarding the network performance and the experience you had while speaking to the support team. We are always working to improve our network and services, and we appreciate you sharing these specific details about your experience.
While a 1-star review isn't what we hope for, we thank you for taking the time to provide this valuable feedback as it helps us identify where we need to do better. -Pete
Daniel was very helpful answered all…
Daniel was very helpful answered all the questions I asked and was very informative
20 de diciembre de 2025
Opinión espontánea
Never open for advertised opening…
Never open for advertised opening hours. Staff disinterested. No eye contact and were busy playing on iPads
18 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
Hi Jenny, we’re really sorry to hear about your experience. This definitely isn’t the level of service we aim to provide. We’d love the opportunity to look into this further. Please reach out to us using this link: https://bit.ly/3C43TKN. -Ayesha
Professional yet personal service
The attention and professional advice given by Clare made the experience straight forward and easy to change phone as well as network provider.
13 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
Hey Kevin, that’s marvelous! A big shoutout to Clare for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Neha
Respuesta de Three UK - 3Store Belfast (Forestside)
Hey Alastor, that’s exactly what we love to hear from our customers! Your feedback truly means a lot to us 😊 -Ayesha
Friendly staff and very helpful
Friendly staff and very helpful
9 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
That’s fantastic, Joleen! We’re glad you got the help you needed. Thank you for taking the time to give us your feedback. -Manavata
Amazing and very professional service
Amazing and very professional service, great staff very helpful. Wish I could sign new contract more offen with this team 😁
8 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
We appreciate that, Artur! Thanks for a wonderful review -Scott
Really good service
Really good, personal service. Excellent knowledge of the products. Thank you
5 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
That's lovely to hear. We're glad you found the staff personable and helpful for your needs :) Thanks, Hedley -Scott
Very helpful!!!
Very helpful!!!! Really appreciated the customer service provided!😀
5 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
That's awesome, Dr Stanton! We appreciate you too :) -Scott
The girl that served me was very…
The girl that served me was very friendly and very knowledgeable. Full of chat and couldn't do enough to help answer any questions or queries I had. While visiting a few different phone shops, this has to be the best service I received. I'm sure the member of staffs name was clare
4 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
Thank you for a fantastic review, Mike! Chatty and cheerful, we're glad Clare made you feel welcome and listened to -Scott
Clare was very friendly and gave us…
Clare was very friendly and gave us useful information. We had a good experience.
19 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
Hi there, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Great service by Calum
Great service by Calum. Super helpful and knowledgeable
5 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
Thanks for this fantastic 5⭐ review, Shehzaad. We really do appreciate you taking the time to send this over! Great work Calum 🎉 -Jade
Girl was lovely so helpful
3 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Belfast (Forestside)
Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
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