Having recently lost my phone while travelling abroad I called into Three Camberley to see if they could get me back up and running. Long story short - the service from Laura and Conor was exceptional... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 9 Prince Of Wales Walk, Camberley, GU15 3SJ Surrey, South, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Lauren, at the Camberley store, was incredibly helpful (and patient with me!). She was quickly able to make sense of the issues that were baffling me and get me set up properly. Thank you!
La empresa ha respondido
Excellent quick service and very helpful explained everything very well his name was Ahyan a very good bundle deal which I would never have been able to get doing it myself online. Ahyan is a huge cre... Ver más
La empresa ha respondido
As a senior technophobe, I needed help setting up and transferring things to a newer phone. Conor in Camberley went above and beyond to assist me with this. I have always had great customer service fr... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Camberley
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 9 Prince Of Wales Walk, Camberley, GU15 3SJ, Surrey, South, Reino Unido
- 01276462822
4,8
Excelente
45 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Having recently lost my phone while…
Having recently lost my phone while travelling abroad I called into Three Camberley to see if they could get me back up and running. Long story short - the service from Laura and Conor was exceptional. Friendly, helpful, cheery and professional. I walked out with a fully set up new phone inc a screen protector, case, cable and speed charger. My new contract costs a fraction more than my previous one and includes a new phone and a better roaming package. 10/10 to Three and these two employees.
9 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Hi Ken, we’re pleased to hear Laura and Conor helped you get reconnected with a new phone setup and plan that worked well for you. It’s great to know their support made your experience while travelling a positive one. — Three Social Media Team
Fantastic service from Lauren
Lauren, at the Camberley store, was incredibly helpful (and patient with me!). She was quickly able to make sense of the issues that were baffling me and get me set up properly. Thank you!
8 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Hi Emma, thanks for your wonderful 5⭐ feedback. We are delighted to know that Lauren at the Camberley store provided outstanding guidance and calmly resolved everything for you in no time without any hassle.
– Three Social Media Team
Great help from the moment I entered…great experience
Great help from the moment I entered store. Very knowledgable
24 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Hi Stacey, thank you for the great feedback! We are glad to hear our team welcomed you and shared their expert knowledge from the moment you walked in. — Three Social Media Team
OAMAR WAS POLITE AND VERY HELPFUL.
16 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Hey Kevin. Boom! 💥Oamar totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team
Great service
Great service , explained everything and was very helpful would definitely recommend.
11 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Hi Sandra, this is wonderful to hear! We are so glad that our team looked after you so well and made sure you had all the information you needed. Thank you for sharing your experience and for the kind recommendation.— Three Social Media Team
Amazing
The lady serving us was exceptionally polite, very happy and cheerful. Answered all of our questions and was just really nice. Brilliant service
5 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Hi Jade, it's great to hear you were looked after with such care. Thank you for sharing this wonderful review. - Three Social Media Team
Lauren and coner made my experience…
Lauren and coner made my experience very easy I am very happy with how helpful and kind they where and this is why I stay with three
27 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Thank you for sharing this, Sadie. It is wonderful to hear how much Lauren and Coner helped you and how easy they made the whole experience. Support like that is exactly what we aim for and we are glad it keeps you with us.
VodafoneThree Social Media Team
Raj deserves a payrise!!!!
Raj is polite, professional and so so helpful. I’ve had a tough week and he calmed me down and his advice helped me to resolve the problem quickly and with little fuss. Thank you also to his manager who is also amazing but I’m afraid I didn’t get her name,
20 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Hi Louise, we’re glad Raj helped bring clarity and calm when you needed it, and it’s lovely to hear the manager was just as helpful. -Suhaas
Great service.
As a senior technophobe, I needed help setting up and transferring things to a newer phone. Conor in Camberley went above and beyond to assist me with this. I have always had great customer service from this branch, but Conor excelled this.
17 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
That’s brilliant 🌟 Tina, we are glad Conor and our Camberley team showed such expert focus to complete your data transfer and device setup smoothly. Knowing our branch consistently delivers such capable support means the world 💛 -Arvind
Excellent quick service and very…
Excellent quick service and very helpful explained everything very well his name was Ahyan a very good bundle deal which I would never have been able to get doing it myself online. Ahyan is a huge credit to your business. Fantastic people skills and I get to leave with a brand new phone and some new gadgets. Customer service top
12 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Thank you so much for sharing this, Kevin! Ahyan is top‑notch in his work, and we are so happy to know he made a difference. After all, kindness really is the ultimate superpower! 😉 -Kashish
Assistant manager Connor 's customer…
Assistant manager Connor 's customer service handling and sorting out my issues and giving me sensible options and cost saving without a hard sell was great. I was planning to move away from 3 but I will stay now.
10 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Wow Kemi! 🎉 It’s wonderful to hear that Assistant Manager Connor made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! 😊 — Three Social Media Team
Helpful store
I visited the store in Camberly this morning with a problem on my phone, Conner was really helpful and sorted it for me, couldn't have been more helpful,.
9 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Thanks for this fantastic review, Catherine! 😊 We’re thrilled to hear Conner provided excellent support and guided you throughout at our Camberley branch. -Veronica
Sam was so helpful and gave me all the…
Sam was so helpful and gave me all the information needed in regards to my upgrade and plan, great customer service thank you 5*
8 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Hi Zoe, we are thrilled to hear that Sam took such great care of you. Providing helpful customer service and all the right information for your upgrade and plan is exactly what we aim for. -Shivam
Raja sir very nice service on 3 g
7 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Hi Dipak, thank you for sharing your experience. We are glad to hear that Raja looked after you so well and provided a positive interaction. -Kishan
Respuesta de Three UK - 3Store Camberley
Hey Catalin, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 -Kashish
Very helpful give best advice
Very helpful give best advice, Conor area manager you are amazing.
19 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Hi Zeba, it’s great to hear Conor delivered such a strong experience and provided clear, valuable advice—amazing service like this really makes a difference. -Shivam
Amazing customer service!!!!
I was served today by Raj he was very helpful great customer service and answered all the questions.
16 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Really pleased to hear this, Irene! 😊 It’s great to know Raj provided clear guidance and made your experience smooth and reassuring. We appreciate you sharing this with us! -Samad
Burnish was very helpful
Burnish was very helpful , saved me quite a lot of money. A1
16 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Lovely to hear this, Barry. Burnish ensured the whole process was smooth and cost effective, and we’re glad the service stood out so positively. -Manavata
Lovely welcoming & friendly staff Omar and Sam.
Lovely welcoming & friendly staff
4 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Hi Darius, it’s fantastic to hear the team made everything feel comfortable and enjoyable for you. Your kind words really mean a lot to us 🥰 -Samad
Omar and Sam are absolutely fantastic
Omar and Sam are absolutely fantastic, always friendly and happy to help. Fantastic knowledge and will happily return again for my next upgrade.
28 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Camberley
Wendy, we’re delighted Omar and Sam’s friendly manner and expertise made your upgrade seamless. Thank you for sharing your 5⭐ feedback. -Suhaas
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.