Yanal has helped me find the best tablet and MIFI he’s been so kind and understanding since I’m not really good with technology and set everything up thanks again you have been amazing
La empresa ha respondido
Localización
Cambiar localizaciónUnit 18, Carlton Lanes Shopping Centre, WF10 1AD Castleford, Midlands, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Aya was great in store gave me a 20 pound deal for a phone calls text and case and helped me set it up with helen as im not great with technolagy will bs coming back hede to upgrade for sure
La empresa ha respondido
Bought a new phone and went on to monthly payments instead of pay as you go. Karen was v v helpful on giving me advice and helping me go through all the options. Karen also set up my new phone with m... Ver más
La empresa ha respondido
The service we received was quick and efficient and everything we needed to know was simple and explained.
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Castleford
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 18, Carlton Lanes Shopping Centre, WF10 1AD, Castleford, Midlands, Reino Unido
- 01977517753
4,9
Excelente
301 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Aya set up my wifi and she was amazing
Aya set up my wifi and she was amazing
8 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hey there, that’s brilliant! We’re thrilled to hear that Aya made your experience so positive. Thank you for the lovely 5⭐ review! -Veronica
Respuesta de Three UK - 3Store Castleford
Hey Elaine, that's marvelous! 🌸 We’re so glad you marked your happiness with a brilliant 5 ⭐ -Ashifa
Shannon was absolutely fantastic
Shannon was absolutely fantastic. She spent 2 hours on the phone trying to help me resolve the issue. I’ve never met a sales advisor that takes complete ownership of a problem. She could have easily given up and sent me away. Instead she was relentless in solving the issue and I think she is amazing. Three would of lost a customer if it wasn’t for her
5 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Thank you for taking the time to share this lovely review, Harry. We're delighted to hear that Shannon offered clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq
Shannon was really helpful and thorough…
Shannon was really helpful and thorough to help me find the best price on my broadband. She's really chatty and kind. I'll return to see her again
5 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hi Chris, thanks for sharing this.
Great to know Shannon took the time to walk you through the options and help you feel confident about your broadband choice. -Shivam
Karen was very kind and friendly
Karen was very kind and friendly! Did a fantastic job in helping me find my new phone.
4 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hi Beth, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Karen. -Prabhjeet
Always use Castleford store
Always use Castleford store, Karen upgraded my account, I actually saved money on the new contract. Very happy with the service.
1 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Thank you for sharing your experience, Brian ✨. We’re so pleased Karen was able to guide you through your upgrade at our Castleford store 🎉. -Neha
Shannon has been fantastic
Shannon has been fantastic. I ran out of data and she sorted me out. I've dealt with her before and I love how she's explains things.
1 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
We’re delighted to hear how Shannon turned things around for you once more. Her consistency and dedication shine through every time, and it’s wonderful knowing you’ve had more than one great experience with her, Paul. -Ashifa
Shannon was extremely helpful spent…
Shannon was extremely helpful spent ages helping me and my husband secure a new phone, tablet and WiFi and even help setup my husbands new phone and get all the data transferred over which we find extremely difficult to do ourselves. She had so much patience and kindness for us even though we are a little slow with tech stuff. Thanks so much Shannon 5/5
30 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hi Layla, thank you for your kind words. We’re delighted Shannon made things easier for you both and helped with your new devices. -Shivam
Aya was amazing the best advice ive had…
Aya was amazing the best advice ive had in a while spent 3 hours with me explaining and setting up every little thing left me nit worried about a thing i came to buy a phone but moved my aim card to from the amazing customer service
29 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Thank you so much for sharing this wonderful feedback! It's great to hear that Aya took such thoughtful care and made sure everything was clearly explained. -Afaq
Excellent
Excellent, polite and informative member of staff. Many thanks Yanal
29 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Thank you for the 5⭐ review, Tony! We’re glad Yanal delivered the support you needed. Have a wonderful day ☺️ -Ayesha
Shannon in the Castleford store was…
Shannon in the Castleford store was amazing. Very helpful. Very professional..
29 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hi there! It’s fantastic to hear that Shannon in Castleford provided such a professional and top-tier experience. We’re thrilled that the team’s support made such a positive impression on your visit! -Kishan
I was very pleased with aya helped me…
I was very pleased with aya helped me a lot she set my box up for me made things easy for me glad I came xx
28 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Thank you so much, Anita. We’re really glad Aya could help set everything up and make things easier for you. We appreciate you coming in. -Ayesha
Aya was amazing set up my home Internet…
Aya was amazing set up my home Internet and phone and gave me a great deal
24 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Absolutely fabulous, Miss Getala! We’re glad Aya was such a wonderful help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
All the staff are amazing
All the staff are amazing. They go the extra mile & nothing is too much trouble. A special mention to Paul, Helen, Shannon & Karen they all help with small or large issues as I am not conversant with modern technology.
22 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
That's brilliant, Colin! We're super happy to hear that our team gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish
Very good
Very good. Excellent. Shannon very helpful. She do everything for me. Will come back to her
21 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Thank you, Hatem, for your 5 star review. We’re glad Shannon turned your visit into a positive moment with her patience and willingness to help. -Maryalex
Karen helped me sort out an early…
Karen helped me sort out an early upgrade to a new phone as my old one wasn't working properly. She transferred everything across to my new phone. Excellent service.
17 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Steve, great to see everything came together seamlessly, with Karen guiding the changeover and making the move to your new device feel smooth and reassuring. -Kishan
Helen helped us set up a new phone
Helen helped us set up a new phone. I would have never been able to do it myself. I didn't even buy the phone from three but she went out of her way to help. Thank you again!
15 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hi Barry. It is wonderful that Helen could get your new device up and running for you. We believe in providing great support to everyone regardless of where they found their handset, as our team is dedicated to being truly helpful. Thanks for the kind words! -Kishan
Karen was very business and…
Karen was very business and professional and explained everything clearly.
15 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Thank you, Stephen! We’re delighted Karen’s professionalism and clear communication made your experience seamless. -Suhaas
Yanal has been wonderful helping me find…
Yanal has been wonderful helping me find and being really patient with my enquiry
13 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hi there! Creating smiles and delight is what we’re proud to bring to our customers every day. Yanal made it happen beautifully. We hope you have a brilliant day. -Ashifa
Thanks yanal you have been amazing…
Thanks yanal you have been amazing walking me through various prices and at the end found an amazing deal that was fitting my needs thank you so much
13 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Thank you for this incredible 5 ⭐ review, Daniela. We absolutely love hearing feedback like this! A huge shoutout to Yanal for being so helpful. -Suhaas
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.