Yanal has helped me find the best tablet and MIFI he’s been so kind and understanding since I’m not really good with technology and set everything up thanks again you have been amazing
La empresa ha respondido
Localización
Cambiar localizaciónUnit 18, Carlton Lanes Shopping Centre, WF10 1AD Castleford, Midlands, GB
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Consulta las opiniones de los clientes
Aya was great in store gave me a 20 pound deal for a phone calls text and case and helped me set it up with helen as im not great with technolagy will bs coming back hede to upgrade for sure
La empresa ha respondido
Bought a new phone and went on to monthly payments instead of pay as you go. Karen was v v helpful on giving me advice and helping me go through all the options. Karen also set up my new phone with m... Ver más
La empresa ha respondido
The service we received was quick and efficient and everything we needed to know was simple and explained.
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Castleford
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 18, Carlton Lanes Shopping Centre, WF10 1AD, Castleford, Midlands, Reino Unido
- 01977517753
4,9
Excelente
301 opiniones
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Paul the manager in the Castleford…
Paul the manager in the Castleford store was extremely helpful
15 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Thanks for the 5⭐ review, Connelly! We're thrilled that Paul gave you great service and friendly guidance at the Castleford store. -Neha
Aya was absolutely brilliant
Aya was absolutely brilliant. She was so helpful, patience & knowledgeable A true asset to 3. Will never go anywhere else. Aya was truly fantastic.
11 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hey Debra, that’s marvelous! A big shoutout to Aya for providing such amazing support. Thank you for taking the time to leave us a review! -Neha
Aya was absolutely fantastic
Aya was absolutely fantastic. She took the time to set up my internet and nothing was too much trouble for her. She was super friendly and so efficient. She was a pleasure to deal with. I cannot recommend her enough. An assett to the Company.
11 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
It’s great to know that Aya provided the thorough guidance needed to get your connection sorted, Janet. Having a dedicated person to manage the details makes the entire process much easier. We’re glad she could provide the professional and welcoming experience you deserved. -Kishan
Castleford shop Shannon and Aya
Once again Shannon and Aya at the Castleford shop solved my problem and were very helpful and very friendly. They are extremely knowledgeable and make my experience in their shop a good one. Thanks again for your support and kindness.
10 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hi Denise! 🎉 It’s brilliant to hear about your recent visit to our Castleford shop. We’re glad that Shannon and Aya could use their expertise to get things working for you. Thank you for sharing your experience and for the 5 ⭐ rating. -Kishan
Shannon was very friendly and very…
Shannon was very friendly and very helpful. Elite service !
10 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Absolutely fabulous, Blake! We’re glad Shannon was such a great support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Shannon
Shannon, was fantastic! I had some concerns regarding my contract and especially about roaming and how it worked and confirmed it was in my contract , she explained clearly and precisely and put my mind at ease. Thank you once again Shannon
10 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hi Alan, wonderful to hear how Shannon supported you so clearly and eased your concerns 🌟. It’s great knowing the guidance helped you feel confident about your contract and roaming. Feedback like yours really shows the care and effort being delivered 🙌. -Shivam
Helen was very helpful in solving a…
Six stars
Helen was very helpful in solving a problem that customer services couldn’t help me with. She was professional, patient, and attentive to my needs. Her friendly attitude and willingness to go the extra mile made my experience smooth and pleasant. Excellent work ! Thank you again !
7 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hey there 😊 Fantastic to hear Helen stepped in and solved something others couldn’t, all while keeping the experience smooth. -Veronica
Karen was extremely helpful when…
Karen was extremely helpful when deciding on a new phone contract. Gave lots of advice on different tariffs and didn’t feel under pressure to choose. Would highly recommend Three at Castleford
7 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hi Royston, it’s good to hear that Karen supported you in finding a suitable plan. We’re glad you felt at ease exploring the various choices without any rush. It’s brilliant that she made such a positive impression during your visit to Castleford and ensured you left happy. -Kishan
Shannon is Very helpful and made it easy
Shannon is Very helpful and made it easy
7 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Oh wow, Craig! That’s truly fantastic service, and we’re so glad Shannon made it possible. Wishing you a wonderful day! 😊 -Kashish
Respuesta de Three UK - 3Store Castleford
Hi Leslie! It’s lovely to hear that Karen looked after you and made such a positive impression with how things were handled. -Kishan
Karen was very friendly and helpful
Karen was very friendly and helpful
6 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hey Taylor, it's great to hear that Karen made the process quick and easy for you. Thanks for the awesome 5 ⭐ review! -Afaq
Shannon was amazing she sold me my…
Shannon was amazing she sold me my first ever phone and couldn't be more helpful
5 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Thank you so much for sharing your experience, Alan. We’re delighted to hear Shannon made your first phone purchase such a positive one. We truly appreciate your support. 😊 -Prabhjeet
Yanal has been really helpful and kind
4 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Jill! Thank you for sharing your thoughts. It’s great to know that Yanal made your experience a positive one. Have an amazing day! -Afaq
Shannon at Castleford
Shannon at Castleford was friendly, knowledgeable and able to answer all our questions. First Class!
2 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Wow Graham 🎉 It’s wonderful to hear that Shannon made your experience seamless at our Castleford branch. Thank you for sharing your experience with us 💛 -Arvind
Was served by Helen,she was lo
Was served by Helen,she was lo
vely and very helpful
2 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hey Sharon, that’s awesome! We’re so glad Helen was able to sort everything for you. Thank you for the amazing 5⭐ review! -Veronica
Karen in the Castleford branch was…
Karen in the Castleford branch was knowledgeable and thorough . Thanks
2 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hi there! We love this! Karen at Castleford is a superstar, and you’ve just confirmed it. Thanks for taking the time to share the joy! 🤗 -Ayesha
Shannon was Fantastic
Shannon was Fantastic! absolutely experienced… patient with us, understanding what we want and just overall not putting any pressure on us for anything! Shannon will be the reason why we come back and hopefully she will be who we deal with next time. Thank you Shannon.
2 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Absolutely fantastic sorted everything…
Absolutely fantastic sorted everything out for us no stress and resolved everything definitely recommend friendly approachable kind and chatty grate staff at cass 3 thank you so much Shannon
1 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hey Azahara! We’re delighted Shannon gave you excellent support throughout the whole process. Thanks for sharing such a sweet experience! ☺️ -Prabhjeet
Set up WiFi this morning
Set up WiFi this morning, met Aya who was an amazing helping hand with understanding how the device worked. Very patient with me. 10/10
1 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hi Anthony, it’s great to know Aya provided the guidance you needed and showed such patience throughout the setup. We’re happy you had a smooth experience! -Suhaas
Popped in to sort out a 5G broadband…
Popped in to sort out a 5G broadband contract and Helen sorted me out like a boss! Amazing service, extremely knowledgeable and genuinely interested in making my experience seamless. Thanks Helen!!
31 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Castleford
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
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