We spent a very pleasant 20 minutes with Erin who was incredibly patient and talked us through all the contracts we could have and even fitted a screen protector on my new phone she couldn’t have been... Ver más
La empresa ha respondido
Localización
Cambiar localización35 High Chelmer Shopping Centre, CM1 1XF Chelmsford, London, GB
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Consulta las opiniones de los clientes
Erin was amazing she went through the whole package explaining everything and listened to our requirements and found my elderly mum the best deal for her needs. She took the time to transfer all her i... Ver más
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Erin was absolutely fantastic. Helped us port our contracts easily and without fuss. Was knowledgeable and helpful throughout made a daunting experience very straightforward. Thank you so much! 5 star... Ver más
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The team were all really helpful. Ryan, Dawn & Jamie are knowledgeable, professional and made it super simple. We were looking to add on some Data Roaming for holidays and the team found us the best d... Ver más
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Información sobre la empresa
Sobre Three UK - 3Store Chelmsford II
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
35 High Chelmer Shopping Centre, CM1 1XF, Chelmsford, London, Reino Unido
- 01245353931
4,8
Excelente
54 opiniones
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Erin was so helpful
We spent a very pleasant 20 minutes with Erin who was incredibly patient and talked us through all the contracts we could have and even fitted a screen protector on my new phone she couldn’t have been more helpful
6 de octubre de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Hi Kim, thank you for your review. We're delighted to hear Erin took the time to explain the available options and ensured everything was taken care of for you.
Three Social Media Team
Erin was fantatic
Erin was fantatic, extremly helpful, wish all staff was this good.
29 de septiembre de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Woohoo 🎉 Kelly, Erin's standout support clearly shone through and made all the difference 💙
- Three Social Media Team
Swapped from EE to Three
I came in a few months ago to move to Three from EE, was an easy and seamless process. Jack and Erin were a great help and I left very happy.
23 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Hi Toby, thank you for sharing this amazing 5⭐ review. It's wonderful to see Jack and Erin recognised for helping make your move to Three so straightforward.
Three Social Media Team
Just popped in to Chelmsford store to…
Just popped in to Chelmsford store to ask about a better deal and Erin fixed that for me straight away . Polite helpful and checked policies too . Very Happy customer .
11 de septiembre de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Hey Julie, it's wonderful to know that our team was able to quickly find an option that suited your needs while providing attentive and professional support throughout your visit to our Chelmsford branch. 😊-Three Social Media Team
Ryan was great
Ryan was great! Really helpful and answered all my questions :)
23 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Hello Ciana! We are so glad Ryan could answer all your questions. Thank you so much for the 5 ⭐ review. - Three Social Media Team
Erin was brilliant in store today
Erin was brilliant in store today. She set up my new phone. Very happy
18 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Thanks a ton for your review, David! Erin really nailed it with the support today. We're thrilled you left the store feeling very happy with your new phone! 😉 — Three Social Media Team
Great service
Erin was very helpful and friendly. Very quick and easy to do my upgrade. Thank you!
15 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Thank you for this wonderful 5⭐ review! Great to know Erin’s friendly approach and quick help made your upgrade a positive experience.
– Three Social Media Team
Very good and helpful
Very good and helpful. Erin set up my phone for me. All done!
13 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Hey Kevin, we're delighted that Erin could make your device setup smooth and easy. Thank you for the 5 ⭐ review.-Three Social Media Team
The staff
The staff, Tamera in particular ,has shown high level of professionalism. She knows her stuff and was able to provide me with all the answers I needed. She went above par and is quite knowledgeable of the products in store. She is an amazing member of staff. She is not just a marketer but an advisor. She provided me with all the information in order for us to make informed choice. Keep the fire burning 🔥
25 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Hi there, what a brilliant 5⭐ shoutout! We’re thrilled to hear Tamera went above and beyond and gave you such confident, informed support. She’ll be so pleased to know her expertise made a difference.
– Three Social Media Team
Very impressed with Erin
Very impressed with Erin, the young lady was very helpful.
14 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Hi Gary, we are pleased to hear that Erin provided stellar support during your interaction and made sure you were well looked after. — Three Social Media Team
Oh my God what a great day it was i…
Oh my God what a great day it was i came up to the store ending up my contract with 3 but going back starting new journey with three and the reason was a wonderful representative Karen she handled my concerns so positively helped me throughout with extra ordinary support i got my new phone on spot with all necessary checks.., Three should hire tremendous staff like Karen she knows how to deliver 💯 customers service when they are coming up with negative builded image karen made my day and i must say i was loyal to my 3 network and more loyal with new journey cheers 3 team Chelmsford ❤️❤️
13 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Hi Junaid. It is amazing to know that Karen provided such outstanding care and completely turned your visit around at our Chelmsford store. We are so glad to have you staying with us for your next network journey.— Three Social Media Team
Erin was absolutely fantastic
Erin was absolutely fantastic. Helped us port our contracts easily and without fuss. Was knowledgeable and helpful throughout made a daunting experience very straightforward. Thank you so much! 5 stars if I could give more I would!
4 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Your words are a real highlight, Russell ✨ We’re delighted Erin’s expertise made moving your contracts feel far less daunting, with clear guidance throughout, and a rating beyond 5 ⭐ is wonderful to see 😊
- Three Social Media Team
Erin had been absolutely fantastic with…
Erin had been absolutely fantastic with helping sort out contracts and various other things. She has been patient and very easy to understand. Couldn’t thank her enough for how easy she has made things. Thank you very much Erin.
4 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Love hearing this, Freddie ✨ We’re delighted Erin’s patient support and clear guidance helped get everything sorted while making the whole process feel effortless 😊
- Three Social Media Team
Absolutely fantastic experience with…
Absolutely fantastic experience with Erin today, very easily sorted my phone out for me! Would definitely recommend coming into store :)
4 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Hi Millie, thank you for this amazing 5‑star review. We’re so pleased to hear Erin gave you such smooth, friendly support and had everything sorted for you with ease. Your recommendation means a lot to us.-Three Social Media Team
My problem was going on since covid…
My problem was going on since covid resolved today by ms Dawn in Chelmsford.
22 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Hi Halil ✨
So glad to hear this! After such a long‑running issue, it’s amazing that Ms. Dawn in Chelmsford was able to finally get everything resolved for you, truly fantastic service ⭐💗 -Ayesha
The team were all really helpful
The team were all really helpful. Ryan, Dawn & Jamie are knowledgeable, professional and made it super simple. We were looking to add on some Data Roaming for holidays and the team found us the best deal and made it super friendly easy plus we got Paramount Plus as a bonus for free. Thanks team
18 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
What brilliant feedback, Rebecca! So glad Ryan, Dawn and Jamie could support you and make everything super simple. Enjoy your holiday and the free Paramount+ perk! ✨ -Veronica
Erin and Dawn were polite
Erin and Dawn were polite, straight and helpful. Couldn’t wish for anything better. I think the company should really look after them and give them a big pay raise. They have been very helpful to a pensioner who forgot his glasses
17 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Hi Brian, we are delighted to hear about your wonderful visit. It is great to know that Erin and Dawn provided such respectful, thorough, and accommodating support to ensure you were completely looked after during your time with us. -Shivam
Karen is very helpful.I -am ver…
Karen is very helpful.I -am ver satisfied of the service. Thank you. Highly recommended.
15 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Hey Andy! 🎊 That’s amazing to hear! Big kudos to Karen for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet
So pleased Brian was in today as over…
So pleased Brian was in today as over the past few years he is always friendly, approachable and knows everything I need to sort any issues. Bang on the money every time and a true credit to 3
30 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
Thank you for your feedback. We’re glad to hear Brian has consistently been friendly, approachable, and knowledgeable over the years. We appreciate your kind words and your continued trust. -Ayesha
Karen was so accomidating to the staff…
Karen was so accomodating to the staff even sorted out my problem to my network and software.
Good Job for being so polite and kind.
22 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Chelmsford II
We’re thrilled to hear this! 🌼 Karen will be delighted to know she made your experience shine. Thanks for letting us know, it truly means a lot to us, Demie! 🥰 -Kashish
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