Customer service was terrific and totally professional service Been quite a few years with three and can't fault it Staff is very productive and knowledgeable
La empresa ha respondido
Localización
Cambiar localizaciónUnit 15b Kingsgate Centre, KY12 7QA Dunfermline, North, GB
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Consulta las opiniones de los clientes
I couldn't fault the girl in Dunfermline branch (sorry i forgot your name) she was really helpful. There was a lot of sorting out ending one contract and starting another. The only negatives where why... Ver más
La empresa ha respondido
Ellie at the Dunfermline store was amazing today and so helpful and patient- especially with me having my husband who changed his mind countless times and also had to sit and listen to my son moan h... Ver más
La empresa ha respondido
Always a pleasure when visiting the store very friendly fixed my screen and helped me get a nee sim for me tablet .Always great customer care 1st class . KERRIE WAS THE ASSISTANT WHO ALWAY GOES ABOVE... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Dunfermline
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 15b Kingsgate Centre, KY12 7QA, Dunfermline, North, Reino Unido
- 01383725014
4,9
Excelente
86 opiniones
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Exceptional service
Always a pleasure when visiting the store very friendly fixed my screen and helped me get a nee sim for me tablet .Always great customer care 1st class . KERRIE WAS THE ASSISTANT WHO ALWAY GOES ABOVE AND BEYOND. EVERY TIME VERY PATIENT .
27 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Thank you, David. Your feedback means a lot. Kerrie’s dedication and warm approach shine through, and we’re delighted she made your visit smooth and stress‑free. We look forward to welcoming you again soon. -Manavata
Brilliant service our new contracts are …
Brilliant service our new contracts are saving me and my family money from our previous company it was a well explained easy switch
15 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Yay! We absolutely love hearing this 🎉 Our team worked perfectly, Derek! Nothing beats walking out with some extra savings. You’re awesome! 💗 -Kashish
Great experience from.David
15 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Hi there, that’s amazing 🎉 We’re so glad David made your experience fabulous 🚀 Thank you for taking the time to leave this 5 ⭐ review. -Arvind
Very good,,very happy
14 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Hi Jeffmilagrosa, your 5 ⭐ review truly made us smile 😊 It’s fantastic to hear that you had a wonderful experience 🎉 -Arvind
Excellent service very friendly and…
Excellent service very friendly and knowledgeable,David and Calum were both great and very professional
7 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Hello Linda, David and Calum really does sound like the perfect combination for getting help. Thank you so much for sharing this! ☺️ -Kashish
Dunfermline Three
Everyone in Dunfermline Three has always been extremely helpful and knowledgeable. We spoke to kerrie today who was able to simplify the technology side to a dinosaur like me and make it so much easier for me to understand what would suit me
23 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
It’s wonderful to hear you had such a positive visit, Dionne! 🌟 Kerrie’s patience and clear guidance made sure everything felt simple and tailored to your needs. -Shivam
Staff were incredibly helpful and…
Staff were incredibly helpful and informative, would recommend them to anyone, I’ve left o2 and moved to three thanks to the support and confidence provided by the staff.
19 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Tremendous service
Tremendous service. Appreciate the help and support to set up my new phone from Jade and David.
11 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Great to hear, Mrs. Shaw! 🎊 We’re overjoyed that Jade and David delivered such an exceptional experience. Hope you have an amazing day ahead. -Suhaas
Respuesta de Three UK - 3Store Dunfermline
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Excellent service from Calum
Excellent service from Calum - great advice and fitted new Panzer screen protector.
24 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Hi Mr. Dick, we’re thrilled that Calum delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
David and Andy were brilliant
David and Andy were brilliant. Set my new phone up.
21 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Hey.
Thanks! Your review is really appreciated. -Pete
Friendly, helpful staff
Every time I come into store, to upgrade a family members phone, add roaming, temporary remove spend caps, the staff are always so helpful!!
20 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
In for an upgrade
In for an upgrade, Great service, and happy with the deal offered
19 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
We really appreciate your amazing 5 ⭐ review! We’re glad you had a great experience with us. Your feedback means a lot to us. -Shivam
Great customer service.
14 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
We appreciate that, Alan, thank you! -Scott
Ellie provided great service
Ellie provided great service, very knowledgeable and helpful
13 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Thanks for a brilliant review for, Ellie :) We appreciate that, Jason -Scott
Dave and Andreas were great.
13 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
We're glad Dave and Andreas were a great help, Soos :) -Scott
Thank you so much to David the store…
Thank you so much to David the store manager in Dunfermline. Very friendly, swift service who dealt with our 3 requests incredibly well. Very happy satisfied customers, thanks again!
10 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Woohoo! 🎉 Amazing, Laura! Great to know that David was super helpful to you, thank you so much for trusting and choosing us. We're always happy to help 😄 -Kashish
Bought a new phone in the three store…
Bought a new phone in the three store in the Kingsgate shopping centre Dunfermline. Wonderful staff. Andreas and Ellie were so friendly, helpful, informative, polite and professional. This is how staff should be. A credit to the company . We got a new phone for my wife. Great deal. Very happy.
5 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Thanks for your feedback, James, and it's lovely to hear that you enjoyed great customer service during your store visit. We hope your wife enjoys the new phone, and appreciate you taking the time to share this with us. -Michael
David the store manager was very…
David the store manager was very informative, knowledgeable and had good banter.
Extremely helpful and explained everything clearly.
4 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Thanks for your feedback, Vicki, and it's lovely to hear that you enjoyed great customer service from David during your store visit. We appreciate you taking the time to share this with us. -Michael
Staff helpful and good fun and very…
Staff helpful and good fun and very helpful for an old one like me and a special mention to Kerrie
5 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dunfermline
Thanks for this fantastic 5⭐ review, George. We really do appreciate you taking the time to send this over! Great work Kerrie 🎉 -Jade
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