Brilliant service by Luke today. After having some issues with customer services he took his time to find me a great deal on a new phone, gave me a fantastic deal on my sim card and sorted me out with... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Store manager Gurdas was excellent! Came in to upgrade phone was out of stock in Edinburgh but made sure he got one delivered to store for me and give me and my daughter a great deal! 10/10
La empresa ha respondido
I can't recall the customer service rep's name but he was outstandingly nice and helpful and made everything seem very easy.
La empresa ha respondido
Hi, Sim at Edinburgh Princess St was very kind and helpful. I was reporting the death of my mother and she help me contact the correct team to process the update. I try to do this online beforehand... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Edinburgh (City)
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
74/75 Princes St, EH2 2DF, Edinburgh, North, Reino Unido
- 01312254748
4,8
Excelente
125 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great deal and amazing customer sefvice…
Great deal and amazing customer sefvice from him
22 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Respuesta de Three UK - 3Store Edinburgh (City)
We're happy to hear you had a pleasant experience with Anare :) Thank you for the great review, Jasvinder -Scott
Respuesta de Three UK - 3Store Edinburgh (City)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Anare helped me get my phone
Anare helped me get my phone, amazing service and informed individual
15 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Anare in Edinburgh store is a really…
Anare in Edinburgh store is a really good customer advisor. Because of him, I’m going home with my brand new, latest, and fastest Three broadband. Cheers Anare.
11 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
That's absolutely brilliant, Mc Paul! We're elated that Anare helped get you set up with broadband and hope you love it :) -Scott
Excellent service getting a line..
Excellent service at Edinburgh Princess Street branch getting an e-card for my son, and 2 lines for me and my wife. Great staff with excellent knowledge, all went quick and smooth, very polite and friendly.
7 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Got me a better deal and customer…
Got me a better deal and customer service was amazing
7 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Thanks for this amazing 5⭐ review, Gordon. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
10/10
Upgrade my sim card simarin was patent and enthusiastic
7 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Thanks for this amazing 5⭐ review, Tomek. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Excellent
Came back to see sım! New phone and tablet she was very frıendly and explaıned everythıng
6 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Thanks for your feedback, Serpil, and it's lovely to hear that you enjoyed great customer service during your new purchases. We appreciate you taking the time to share this with us. -Michael
Anare is very helpful,props to him
Anare is very helpful,props to him
6 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Thank you for your great review, Chanapha. It's great that Anare helped you :) -Scott
He was very helpful and nice man make…
He was very helpful and nice man make feel welcome am greatful and I will love to come back and he is very good man his name is gurdas
5 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Thank you, Zainab for the awesome review. It sounds like Gurdas was fantastic! -Scott
Anare helped me out erring up my sim
Anare helped me out erring up my sim, he is very lovely
4 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Hey there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Respuesta de Three UK - 3Store Edinburgh (City)
Thanks for your feedback, Dupuis, and it's lovely to hear that you enjoyed great service. We appreciate you taking the time to share this with us. -Michael
Noah was extremely helpful kind and…
Noah was extremely helpful kind and considerate-
He made our experience easy and even fun!
4 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Thanks for this amazing 5⭐ review, Holli. We really do appreciate you taking the time to send this over! Well done Noah 🎉 -Jade
She was very helpful and explained in…
She was very helpful and explained in details.
3 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Thanks for your feedback, Ayobami, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Excellent service
Sim upgrade me and gave me a great price!
3 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Thanks for this amazing 5⭐ review, Mr Walker. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Great service …
Anare was really helpful and friendly setting up my new sim and broadband
2 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Thanks for this fantastic 5⭐ review, Aoife. We really do appreciate you taking the time to send this over! Great work Anare 🎉 -Jade
Respuesta de Three UK - 3Store Edinburgh (City)
Thanks for the 5* review! We appreciate your feedback -Maxine
Respuesta de Three UK - 3Store Edinburgh (City)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Anare was very fun to talk with
Anare was very fun to talk with. Very persuasive as well. Switch was seamless loved the experience.
2 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (City)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.